Reward for both quality and productivity

I have never run into NJA on a Monday morning. I had the hardest time getting the day off yesterday. (I have 3 weeks of accrued PTO which I have to take before December.) My CCM didn't respond for nearly a month. When I started reminding her every day for a response, she responded saying if I get the day off, I have to work a Friday. To make it up? She says she has a hard time staffing Sundays. Well I have a HARDER TIME SACRIFICING THEM FOR THE LAST 9 YEA ...

I ran an error report for all reports, all accounts on my platform for this quarter, 10/1 - 10/18. So far the Quality Index is 84% vs Quality Score 99.18%. Didn't they advertise this new error scoring as working out in our favor? Doesn't look like it to me. This is based on 2194 jobs and 105,358 lines audited on E5. I checked the box that says view all corrections on the correction report. ...

I just don't get it. When they started doing these productivity checks, I was at aan "inactive time" of a whopping 40% . . . or so they said. I have steadily improved it every week and have dropped it down to 18, then 15, then 9, 9 and again 9. However, my pay hasn't changed. Doesn't that seem extremely odd? Are we being cheated? ...

CALCULATOR just of a stupid waste of time. I use a notebook, pencil, and calculator to track all the info I need to make sure I make my line count. I wonder how much time was spent and how much $$$ was paid to come up with this waste of time. We actually do real work, but a lot of employees at MModal seem to have difficulty justifying their (probably much larger than our) paychecks ...

I have decided that I am not going to stress about productivity any more. I will do the best I can on each report, go as fast as I can, and if it's not good enough.....well, just let the chips fall where they may! ...

Does anyone out there have their productivity bonus taken away if you make too many errors? For example, where I work if an incorrect date is put on a report or if a report is typed on the incorrect encounter we lose QA points. That then is added to the random QA done every month and if you go below a certain percentage you do not get your productivity bonus. Just wondering if this is standard? ...

Anyone know any good advice on increasing productivty using Medrite or just in general? I have been working for almost a year since graduating and i'm getting better slowly but surely, but i'd like to see more progress, as my pay rate is on the low side and I figured if I can be faster than I can kind of give myself a raise. Any help would really be appreciated. ...

Gross Lines? Net Lines? What exactly does that mean. Should net lines be more? If I really average what they say I do, I should be making 27/hour??? I times the net lines by my rate = 27. Well, that is for SURE not the case. I only wish. And what difference does it make whether we use the mouse or not IF that is the most efficient way? Will their ridiculousness never cease to amaze me? ...

Been told in the past not to bother with keeping a job log. Got my first productivity report today and boy and I glad I didn't listen to them and continued keeping my log and screen prints. They only show base numbers. No accounting for: Having to use mouse because keyboard shortcuts are hard on carpal tunnel suffers. No time allowed for their FTR without QA research in past reports. Inconsistencies on slider bar. (they're never wrong.....WRONG) No time allo ...

like such a failure? Average lines per hour 250+ ASR (which I thought was pretty darned good for our ASR), and average inactive time 1.0 per report. In the space of the past week, I find my daughter telling me I do not do a proper job in taking care of her son, my husband tells me that his house has never been messier and that I dont care for myself anymore, after scrubbing the carpets my cat puked all over the place as if to prove "I missed a spot" and then the productivity re ...

My actual ASR lph and what they say I could do if there wasn't any "inactive" time is usually almost double. I have no idea how I can humanly close that gap. And yes, I am not using the dreaded mouse. I put my nose to the grind stone with absolutely no inactivity due to doing anything other than edit, and yet, I still come up with the lph they report I am doing rather than what they think I should be able to do without any inactivity. Interesting that this time they had a mouse click re ...

Does anyone get emails weekly or every other week with their statistics for DEP and ASR? I've been getting these and it includes suggestions to get more productivity such as, using left/right arrows, ctrl+shift+left, etc. It also give me total gross AST activity length, length of time an ASR job is open, length of time spent making changes to an ASR, total inactivity length. I don't know what to think about this, except that they want more work out of me. ...

AND THIS is what they come up with??? Hey MTs, it's all your fault! We're gonna try to help you reduce all that inactive time you're spending! Couldn't be anything on our end! It's absolutely insulting. ...

Just curious . . . was anyone else shocked by an extremly high inactive time on their productivity report? I was given an inactive time of a whopping 42%!!!!!! How could that possibly be when I've never even been repriomanded for not producing enough? So if this inacive time is accurate, that would mean that out of 8 hours a day, I am somehow sitting here for over 3-1/2 hours not working, and yet somehow still meeting my line quota? Just wondere ...

Any Precyse MTs having trouble meeting the 96% production time expectation? How are you managing to do it? Work off the clock? Thanks. HR is supporting this push. It was 35 hours on a 40 hour week, then 37.5 now 38.5. thanks... ...

Questions on understanding this productivity report. I believe the "Your gross SR lines per hour" is the MModal calculation of our production for that week. Is this correct? If so, why is my weekly calculation quite a bit higher than theirs? Also, apparently the average MT production is 195 lph. Do most of you average this much? ...

After AGAIN seeing more productivity and no increase in my pay, I sent my CCM an e-mail asking to explain it. Will keep you all posted! Maybe everyone should do the same, let them see how frustrated we all are. Betcha M*Modal is the only one reaping any benefits from our increased productivity. Bet the suits are getting major bonuses while we can barely keep our heads above water. ...

Can anyone doing coding tell me how your productivity is figured? Are there a certain number of jobs you have to code within a certain time period? I know with transcription it is minutes or lines or however your employer figures it, but did not know about coding. ...

I am looking for suggestions to speed up my productivity. I have been with a company going on 7 months. Besides the fact that I have had numerous problems with their Service Manger, which has slowed my production, but I also use Dragon Speech; not only does that help with accuracy, but production. None the less, for a FT contractor, we are suppose to be doing a minimum of 1100 lines in an 8-hour shift. I work at times 14+ hour days, 6 days a week and still fall short by roughly 200-300 lines a d ...

Can someone tell me how they calculate their productivity to get an hourly average...tired of watching the tracker software go up and down..thanks ...

I'm wondering if anyone has any productivity tips for staying focused that they'd like to share. I've been doing this for so many years, but it seems like a daily struggle to sit still for six to eight hours a day and just type report after report, especially when the laundry and housecleaning always seems to be calling out to me. I've tried the 25 minutes on/5 minutes off without much success and am wondering what else works for people. Thanks for any sh ...

Is anyone else noticing a discrepancy between what the productivity number is during transcription and the weekly productivity number posted to your email? My productivity number during transcription is running 20-30 lines higher than the final number. This has just recently started happening. ...

I was an IC for 20 years before having to work for a service. I hated to have to leave a blank and in the beginning would spend a half hour searching references (pre-internet) not have to leave a blank. This became a habit I find hard to break. Although the MTSOs require you research previous reports to try to get a clue as to what mumble mouth is trying to say, is there really time for that when we have to meet production demands? With good dictators I do 200 to 300 LPH ...

I do transcription work for several different doctors and get a lot of pre-generated reports that just need editing. Is there anything at all that I can do to increase productivity? Thank you all! ...

My company has progressively increased productivity requirements until I am really struggling to meet them. I'm thinking about looking for another job, but I wanted to know if there are any lower requirements out there. I would be grateful to anyone who is willing to share what the requirements for your company are. You don't have to mention the name of your company, I'm just trying to get a general idea if there are lower requirements out there. Thanks. ...

On someone else's recommendation, our boss is looking into "amount-of-time-in-a-document" as a method of tracking productivity. Anyone else have experience with this? Are (and if so, how are) variables (i.e., pauses, difficult dictator, etc.) factored in? Any input most welcome. ...

First of all I wonder why I'm getting this email from "Sandra" at my personal email and not my work email???? Anyone else getting these and understand what it is about? Telling us exactly how many times we clicked the mouse, etc? Does anyone have any idea as to what they think they want to accomplish doing this? I know they SAY they want to help us be more "productive" and increase ASR productivity, but I'm skeptical. Thoughts? ...

From what I've read, most places require a daily minimum of 1000-1500 (varies) per day. I was wondering, on average, how long does it take a new MT to be able to reach this? Also, do you usually exceed your minimum? If so, by how much? I understand that these kinds of things will vary greatly from one MT to the next, I am just trying to get a general idea. Thanks in advance for your input! :) ...

Regarding ASR productivity statistics, measured in ines and hours. If the goal is to minimize the difference between gross and net LPH by decreasing inactivity length, then instruct all dictators to stop eating, talking to others, pausing, etc when dictating, and stop telling me to limit my time spent researching in one instance and then in another I'm being told to use the multiple resources available--you can't have it both ways! Regarding total mouse clicks: Get real!&n ...

Reward for both quality and productivity - What a Joke

Quality - Meh

WOW - EVERYONE READ THIS - bayscriber

Read what? - nm

please explain - LH

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