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Productivity: Am I too conscientious? - Nancy
Posted: Mar 01, 2015
I was an IC for 20 years before having to work for a service. I hated to have to leave a blank and in the beginning would spend a half hour searching references (pre-internet) not have to leave a blank. This became a habit I find hard to break. Although the MTSOs require you research previous reports to try to get a clue as to what mumble mouth is trying to say, is there really time for that when we have to meet production demands? With good dictators I do 200 to 300 LPH. With horrid dictators I do as little as 125 LPH. I'd love for others to share where you cut corners. If you Internet search for the spellling of Dr. Ramishidpharenishi, what is your time limit? One spelling or the 43 possibilities so youi won't be chewed out by QA? Do you honestly proof, or just quickly look it over? Do you follow their orders to research previous reports by mumble mouth? How can we possiblyi meet production with an entire shift of people who haven't the foggiest idea how to dictated or leave a ton of 3 minute blanks because they never heard of a pause command?
I really appreciate any input a starting a new one soon and dont' want to be fired for not making their even high production demands than the last one.
If you are spending 1/2 hour looking things up - you obviously do not have the experience
[ In Reply To ..]you say you do. How could you possibly have 300 lph spending that kind of time being conscientious. We live in a multicultural world today and some dictators ennunciate well and some don't. You learn to live with it and get by. Maybe your Google skills need a little brushing up so that 1/2 hour could be reduced to 1/2 minute at most. Just sayin....
Simple tasks... - Anon
[ In Reply To ..]I am not sure about your world, but in my world of transcription quality of work is of utmost importance. That quality of work comes from enhancing my grammar skills by utilizing simple tasks such as spell check, autocorrect, google, etc. Those skills should carry over to whatever task you are working on i.e. emails or posts on such forums. Transcription is not about seeing how many lines you can pound out. It is about quality and quantity. With that being said, my suggestion to you is to utilize the programs and features that you have available to you to produce not only as many lines as you can, but more importantly produce the quality of work that most transcription companies require.
I agree - anonie
[ In Reply To ..]I have been competing with these speed demons all my life. Some did it by cheating and padding their counts by assigning themselves work or just passing it by when it was possible to do that or even getting off and letting someone else do it and then get back on.
I agree with you and the poster who told her that she didn't have enough experience is probably one of these and has hardly any experience.
Cherry picking nor cheating is okay. Maybe your QA likes you to leave 49,000 blanks, but mine do not. I try to find things best I can and if I just can't I leave a blank. That is what separates the experienced from the nonexperienced or those who do not care if they turn out a piece of garbage or not.
I mean these are people we are doing reports about. How would this person like to have someone make a huge mistake on their report. I mean come on, this is what I am so afraid will happen with all this work going overseas to people whose language is not English as first language.
The OP said it was in the beginning, pre-internet - Me
[ In Reply To ..]that she would spend 1/2 hour looking things up. When I worked in-house (pre-internet), we were encouraged to do whatever it took to produce an accurate record, even if we had to go up to the patient floors and check the patient charts or call the OR for the spelling of a new piece of equipment, etc., so that definitely could take 1/2 hour or more. And most of the docs appreciated that we had their backs.
Your reading comprehension... - Nancy
[ In Reply To ..]I appreciate another poster explaining this to you, as you certainly didn't comprehend what I actually posted. I have 30 years experience. It is rare that I have to look up a medical term and most of the time it turns out to be a mispronunciation. The main problem is foreign doctor's names, which can be spelled a number of ways so it does sometimes take a long time to search the database, then repeat it all on Google. The other slow down is that the dictators have never heard of a pause command. I have days where I have all very poor dictators, ruining my production, and days with good dictators where I can get up to 300 LPN, above the requirement. The reason I am posting for suggestions is the poor dictators are growing in numbers and with that happening, how to we make production.
When you Google physician names include phonetic - spelling, specialty and location if known.
[ In Reply To ..]Even if "location" means only the state.
Perhaps you are too conscientious--sm - anon
[ In Reply To ..]It may come down to the philosophy of who you are working for. For physician names, questions on drugs that I am pretty sure about but the doctor pronounced wrong, etc, I now leave blanks. The current climate I think it is better to leave blanks for things that are questionable. It is just too hard to know if you are looking for Dr. Shaw or Dr. Shah, etc.
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