A community of 30,000 US Transcriptionist serving Medical Transcription Industry

QA scores not matching up. - MT

Posted: Jun 09, 2015

FIESA 99.7, Webclock 98.5. Anyone else have this happen? Just noticed it today but already approved my timecard yesterday.

webclock for dates 5-16 to 5-22 QA score? - nm

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nm

QA scores not matching up. - MT

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Yes for 05/16 through 05/22.

Did you make sure it was by date of transcription? - anon

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If you go by date audited, the score will be incorrect and you have to use date of transcription. Mine generally match up pretty well.

I never even look at all those stupid scores - just click the okay

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What kind of job requests that you make sure you check all the various and increasingly complicated scores so you will get the correct pay? I have no time for that, too busy waiting for work to turn up on the system so I can get hours in.

I give up, they got me. I just accept whatever BS score they give me for this, that, the other and figure as long as I don't go over 10% to QC at least I make 8 cpl. Sometimes I am surprised I make more, more often surprised I make 8 cpl. Seems to have no rhyme or reason and I resent the fact I am supposed to be checking all this rot and making sure it's correct.

Kind of like FIESA, they get to overinflate the "errors" and screw your score, but you are forced to attempt reversal (which rarely seems to work anyway) and even rarer still are you able to get the points off. Sometimes it's just tough luck, you didn't get it in on time or something to that effect.

America, innocent until proven guilty. Nuance, guilty until you spend hours trying to prove your innocence, then still get pay docked. Simply not worth it.

Nuance to MTs: We got you, suckas!

me too - just click okay

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I'm with you. I don't bother looking things over beyond a glance. It wastes my time and energy and I find it annoying. I'm sure that's what they want, that way they can steal even more money. Either way they do, because it's MORE UNPAID time to look it all over with a fine tooth comb and go to battle over "errors". I'm on my way out of here and as pathetic as it sounds, I simply no longer care about their complicated, unfair, ridiculous pay system or how I rank within it. My energy is better spent on getting OUT of this nightmare called Nuance than it is arguing with the powers that be over a few pennies here or there. It used to be a matter of principle, but I'm exhausted. I just want to get out and put this dreadful horrible company behind me.

Reason for such poor treatment - all smiles

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Probably everyone is aware that the only logical reason for the immoral, illegal, and unethical treatment dished out by N to its production employees is to run off all the US transcriptionists so that they can tell all the accounts there is no US workforce, and require accounts to accept offshore. Then they make anywhere from 5 to 10 cpl more than they make from US.

Of course, they won't pass the savings on to the accounts. If they did, they'd have to admit they were charging too much to begin with.

The truly sad thing is the incredible number of non-production employees who we support. Being non-production means, in essence, we work harder so they can get paid more than we get paid.

My question is simply: How can a company be run this poorly that they need twice as many non-production as production employees to keep the company afloat?

Isn't there something wrong with their business model?

Maybe they don't have a model?

Cannot wait until TPP goes into effect. (It has not passed yet, but it will.) There won't be any production jobs in any industry sector left in the US.

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