New compensation plan - mom22

Posted: Dec 31, 2014

Okay, so i wanted to give the old school girl try, ya know?  This was the first check I could really see how this is going to work.  Keeping in mind that over the Christmas week, most of my regular docs were off, and I had accounts that I had never done before, and most, were sitting there for a reason.  After sitting for hours on end reviewing old note after old note to get the best quality for these unknown and often difficult providers, I was actually pretty proud of having only sent notes to QA that they, in turn, ended up sending with blanks.  Couple that with accounts that require notes go to QA instead of being marked, doing a TSM a favor and doing a report she automatically sent to QA b/c it's a very tedious account, and the MT was off....all these things led to a 4 tier drop for me.  Why?  1) My lines weren't where they usually are.  This is to be expected with accounts you've never done and specs/old reports to review.  2) I provided quality and not quantity.  3) I had to send notes with blanks where they were barely speaking English to QA because there is NO way to get used to their accent if you don't do them on a regular basis, and at least a few notes were set to automatic QA.  So...based on where I should have been, I lost $40 for that alone.  THEN, because of my platform, I lost a whopping 102 lines!!!!!  Something I cannot control!  My QA% is good, my lines are normally hovering around 200, so I just sent a note to the TSM.  Crickets, I tell you.  Crickets.  THIS, ladies and gentleman, is the new compensation plan.  We all knew it was BS to begin with, but when it comes to holidays, I see where a large problem develops.  One day where your doc is out, and you are doing other accounts, and your WHOLE week is a major drop.  4 tiers!!!!!  So....I guess I know what the answer is going to be the next time someone asks me to help with a note they need ASAP.  Uh, that would be a no.  No more, no less.  I need to learn that motto and live by it. Just makes my day bright....so much so I think I'll put a party hat on!  {Insert image of grumpy cat!}  Happy freaking New Year, everyone!