Are Nuance team leaders called TSM?

Sooo, was just wondering what exactly does a team lead do and how much do they make? I am fairly new to Transcend/Nuance, and my regional manager seems to always be the one directing things, emailing, calling you back if you have ??. I really don't have any idea what my team leader is doing other than sending account stats and I think she checks the time sheets for errors. Add to that the fact that I get emails from 3 different team leaders within my region with essentially the exact sam ...

Are team leaders MTs? If so, can they cherry pick reports. Strange the same bad dictators sit all day yet the updates show there is less work available on account. ...

Nuance actually called me out of the blue today regarding a job...I have heard A LOT of miserable things about them...do they still ring true?? ...

Can someone tell me are the team leads still USA born or is that going to India also? Thank you. ...

Anybody heard this? 3 TLs left abruptly? ...

A clusterf%!@* has been created by the management team. Are they held responsible for MTs leaving the company or running out of work? How about the rest of the management? If team leaders can't answer questions, are they held accountable? What about different dings from QA that conflict. Are the MTs the only people at Nuance that undergo QA? ...

Does it really help anyone that there are 10 team leaders sending out the same workload emails over and over? Do they even have a clue what accounts we are on? I don't need a zillion emails all in a row telling me the same thing. I get emails about accounts I'm not even on. Isn't the point of a team leader to manage a team - the team they have? I also don't appreciate getting sent little word games/puzzles and animal facts like I'm in 3 ...

Don't you just love how they try to motivate us to do a good job by emphasizing teamwork and how "important" each of us are as part of a team? Yet the pay is so low you can barely feed yourself or pay the rent? As a result, the team of employees are leaving in droves, at least as soon as they are able to. Certainly not motivated much by mere words not backed up by pay that shows real appreciation. ...

has to have ability to work on ALL the accounts on the team...I did not count them, but there are like 20....have to be able to work on all of them!! Oh, and by Thursday of this week, ability to work on all accounts is a must. This is because some accounts were really understaffed over the weekend and were out of TAT--- Now I ask, did they or did they not have capacity optimization just a few months ago to spread MLS around better to serve the customers? Yes, they did becaus ...

So much for starting a new POD. I am back to NJA. Also I never hear from my new boss. Why do some of us have to struggle just to get our 40 hours and others get lots of OT. Also I miss my old boss. She was great. ...

usually get 3 status emails a day but I have not seen any since early yesterday morning. Wondering if it is just me - maybe I am fired - PLEASE LET IT BE SO!!! ...

When they rub your sternum with knuckles? Doc says . . . No response to s/l noxic stimuli. ...

Can someone please tell me step-by-step how to request a day off using Team Work? Thanks. ...

Just got email about a "team meeting" next week. I wonder what it's about? I don't remembering ever having one of these before in my area. Maybe we're all going to be told we have to work nights now or our jobs are going 100% outsourced, or maybe we're going to get some actual steady work with the Spheris buy. ...

I looked up Vern Davenport in our illustrious email system and it came back as Roger? I forget now,,definitely not Vern..Its time for an email,,,if I lose my job so what, I wont be near as frustrated as I am,,less stress has to be better.. ...

NOBODY IS AVAILABLE TO ANSWER ANY QUESTION YOU MAY HAVE. All the sudden no matter who is "on" always has a busy notice up on their status. How frustrating is this when you work on an account where seems like every other crappy speaker wants things done their way, which contradicts everything else and ultimately makes no sense. But do you think that anybody would be available to answer a question H NO!!! All their "changes" to make things better are only making things wors ...

I want to be transferred to another team to be under another supervisor, and where there is more work. Has anyone ever done that? Is it possible, and if so, how difficult is the process? Thanks in advance. ...

I'm interested to know if anyone has had a team meeting with their supervisors? We used to have them all the time. I requested one, but guess they don't want us all voicing our opinions at once, because it was denied. ...

The TSM and QC person I've worked with forEVVVVER in the west is gone, both of them being moved up into new positions, and dividing their accounts and the entire team of MTs/MMEs has been disassembled and moved to other areas. I am *terribly* sad about this because they were both absolutely amazing to work for, but I'm glad that I'll be staying in the Western region. My question is about my new TSM here in the West. Her initials are KP ... anyone working with her?&nbs ...

Alas, our 99.6% audits are no longer being done by our local BOB QA person but by an official MModal auditing team. I wonder if they are as illiterate as the Mmodal corporate types. Happy Halloween, now that's scary. Kind of makes me picture the 3 witches in Macbeth, toiling over a pot of our work, creating mayhem. ...

We have a right to know who is auditing our work and essentially who holds our jobs in their hands. We also have a right to be able to review our reports that have been audited. I used to get the links for the reports that were audited, now I just get an email telling me how many mistakes I made, whether they were critical or minor and my score. I want to be able to listen to the reports that were audited and that I supposedly made mistakes on to see if I agree with the audit t ...

and 100% QA? I wonder if that's the rabbit in front of the dogs at the dogtrack to make us run and they don't really exist. ...

For those of you who do or have worked as a remote coder, were you on a "team" of coders? If so, did you find you were encouraged or discouraged from talking to your teammates? ...

Lost a couple to EMR a month or so ago and now a group is leaving us to another vendor. Curious if more accounts will be added to her book of business or if some of us will be moved to other teams. There must be work somewhere in the company for them to be constantly hiring. THings have just been crazy since they instituted that Optimization crap. ...

This is old news, but I was on a team with supervisor initial DH and transferred to new team under KF. Does anyone know what happened with DH? i cannot provide references, when many of the people I have worked under, I don't know how to get in contact. Thank you for the information. ...

Anyone know if we are still supposed to be calling the workflow team when there is no work available? It's not listed under the work availability policy as something you need to do, and then when you call, you are put on hold and it states the hours are "4 p.m. to 9:30 a.m." Is this Eastern Time, Central Time, Pacific Time??? Frustrating to say the least. ...

Does anyone know what the POC team position is? Are they the TL or QCs or what? How much does it pay and is it hourly or production? ...

This is an NP dictating on a pt newly placed on Coumadin for DVT. ...

I hope this post quells some tempers and fears. Obviously there are a lot of audits going on. I got the call and my CCM said "just wanted to let you know that you are going great. You were audited and are right where you need to be with quality and are above production level". She said thank you very much and that she appreciated my hard work. I asked her if she ever frequented this board, she said yes. I told her about the firing posts and she said that peo ...

Are Nuance team leaders called TSM? - nm

If you mean on the Transcend side, they eliminated TL - and ROM positions all now call it TSM. My

OMG! This past week MM changed the CCM position - title. Now they are TMC!!! nm

Sorry, meant TSM. I am so shocked, I misspelled it. - nm

and now if you work after 5 PM or so, you - have no one available NM

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