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Belkin router/VPN dropping connect help - Frances

Posted: Sep 17, 2011

I transcribe for a large hospital from home through their VPN connection. I use a router at home, and keep getting disconnected from the VPN, am pretty sure it's the router. Anyone have any luck with a particular brand of router and VPN, I've heard Linkskys might be better? My broad band company nor my tech support at work "do not support routers" so if I want to use one, I'm on my own. Have called Belkin, will call again, but just thought I'd ask on this site. Thanks

Went through something similar - sm

[ In Reply To ..]
I worked using a VPN, too, and when I had satellite installed (we didn't have HS cable then), they installed a Belkin router. It was fine for a month or two and then started doing that and died w/in 3 months. I got a Netgear fairly cheap on Amazon, have had it for appx 3 yrs, and haven't had one problem. I hated Belkins tech support, too. Good luck!

I ahve a Belkin too, with same problem - but not all the time. - anon

[ In Reply To ..]
sometimes one job more than another - seems to be a VPN clash under the guise of security, which really is always taken to the point of rediculously overboard.

at any rate - would appreciate the information myself. In the meantime, next time I'm at Best Buy, I'll ask there, and will google for an answer, becuase when this house sells...on the road, baby. Job and all.

Belkin router dropping connection - sm

[ In Reply To ..]
1 - Contact your service provider to check what are the proper MTU settings for your router.

Open your router settings and check that MTU (maximum transmission unit) corresponds with your service provider specs.

2 - Give frequent reboots to router approx. one reboot every 24 hours.

3 - Clear the cache and delete any temporary files on your computer.

HTH.

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