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Softscript - any experience - Looking

Posted: Aug 03, 2011

Does anyone have any experience working for SoftScript? I see in their ad that they don't send work overseas, which is very important to me. Are they a good company to work for? Do they have steady work, on time pay, good line rates, and, most importantly, treat their MTs well? I am considering applying with them and would like to get some honest feedback from anyone who has or is currently working for them. I want to know the good and the bad! I also want to know if they have plenty of work like their ad states they do!

Sofscript - SSMT

[ In Reply To ..]
They are not flexible with work schedules, but other than that I have always been treated well. Pay is never late and sometimes early. Their cpl is pretty much on par with the rest of the MTSOs. The only reason I have started to look elsewhere is that work is far from steady. I frequently run out of work, and this is throughout the year, though worse around the holidays. There is no VR at SS (yet), but even if a company has VR, at least it has some work even if not straight transcription. If it weren't for the lack of work I would be happy as a clam (albeit a clam who is used to not making a ton of money. Or clams!).

Agree - anon

[ In Reply To ..]
Work has been pretty slow for months. I have run out of work every night for the past couple of weeks.

They are not flexible at all on schedules. If you work part time you will receive only 10 hours of unpaid time off per year.

I am conflicted about SS. I like the fact they leave you alone to do your work but it has been really slow and they are pretty hard core about time-off. In addition, there are some extremely difficult high ESL accounts.

If you like straight typing, want full time and like ESL, it is great.

Totally agree - wish I knew

[ In Reply To ..]
"I am conflicted about SS. I like the fact they leave you alone to do your work but it has been really slow and they are pretty hard core about time-off. In addition, there are some extremely difficult high ESL accounts."

Really, that's SS in a nutshell. I do like the fact that they don't micromanage. I wish I knew what kind of company this was. It seems like they are sort of a back-up transcription company in that some days there is work from certain accounts, then there won't be work from those same accounts for a while, then work from them, etc. It's like they have a few primary accounts, but the rest of the accounts seem to be on an as-needed basis. Maybe that accounts for the variation in work.

Thanks for the info! - Thanks

[ In Reply To ..]
Thanks for the info! I think I'll stay away from them unless I get extremely desperate. :)

SS Totally Agree - anon

[ In Reply To ..]
I currently work for SS. I hardly ever run out of work. They leave you alone. Communication is not great, but I get answers when needed. I am glad I decdied to apply and not listen to the boards. Everyone has different experiences. I have been there since December and can count on 1 hand the times I have been without work. Don't apply,if that is your wish, just means more work for the rest of us.

You have been lucky then - anon

[ In Reply To ..]
I have worked there for several years and the first year was nothing but work with OT constantly. This last year has been LEAN. People aren't lying.

I will say this, if you run out of work they will add accounts to your pool. I was up over 14 accounts at one point but I still ran out of work.

I wonder if SS is mainly a overflow company. Also, there are some seriously heavy ESL accounts. I don't have a problem with that but I know some people would prefer not to have a 60-70% ESL account (frankly I have one account that is 90% ESL).

It is certainly not the worst company out there. If you want full time, benefits are fair. Part-time is no benefits and only 10 hours of unpaid time off allowed per year (ridiculous).

SS and overflow - wish I knew

[ In Reply To ..]
I have worked theie a couple of years and only noticed a real lack of work in the last 1 year. It's like they lost some main accounts and are now more dependent on overflow work. There used to be plenty of work with OT as well because they had acquired an account with a large backlog of reports. The ESL at SS is super-heavy, but in this day and age you pretty much expect it. Maybe the heavy ESL is why they don't have VR. I am pretty good at most ESL but have sent reports to QA where 2 editors have worked on it and there are still numerous blanks. If some software program can figure out "thrsgoehdpawhmidhisthatmycheck?shegbrgres," then more power to it!

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