A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Anyone have experience with TTS? - HangingInThere


Posted: Dec 15, 2014

In all honesty, when I start checking out companies and reviews, all transcription companies seem to have really bad reviews. Are there any decent companies out there?

 

 

TTS - Fatigued Fingers

[ In Reply To ..]
I lasted all of 2 weeks before I realized that I had stumbled into a nest of Nuance wannabes. Just sayin'.

TTS - lizzier

[ In Reply To ..]
I left Nuance and went to TTS and I like them very much. They treat you like a real person instead of just a set of fingers. You even have a "personal trainer" (my words, not theirs) who sticks with you through training and beyond. Mine even logged onto my computer last week, watched me work for a while and then made suggestions. Mine line count jumped to nearly double after that. They respond promptly to email and questions. I haven't been with them long enough to know what the $$ will be like, but so far, so good. Good luck with your search, I hope you find a place that's right for you!

much better than Nuance - newbutold

[ In Reply To ..]
I have been with them quite awhile now and have absolutely no complaints. They leave you alone to do your work. If you have any questions, they answer your emails back very quickly. There is always someone online to ask questions of if you need to during your shift. My account has some difficult dictators but what can you do. I make my LPH normally with no problem and I like them

They have made some changes if you had the luxury of a "personal trainer." - sm

[ In Reply To ..]
I lasted a whopping 3.5 weeks and there was no such thing as a personal trainer. The company seemed poorly run and the miscommunication during the hiring process really should have served as my warning sign, but I gave them the benefit of the doubt. It was just a bad experience for me.

Maybe they are realizing some of their mistakes and trying to make improvements since they have had such high turnovers. If that's the case, its about time. Otherwise eventually they gone run out of people to hire. If they get their act together, it would be a decent place to work because the lines are there and easy to get and eScription is well-trained. They just backwards in their way of doing things and it goes unnoticed and eventually ends with a bad outcome for the MT. Long story short, it didn't work for me.

Agree with above posts - Tiredoftyping

[ In Reply To ..]
I lasted all of 2 weeks as well. Horrible bare-bones training and not enough time to acclimate yourself to accounts at all. QC hovers over you nonstop. Not a pleasant environment to work in. Pay is horrible too. Not a very well-run company. Avoid if I were you.
Exactly, "bare-bones training" and no time to acclimate to accounts. 2 weeks seems to be t - standard amount anyone lasts @ TTS.
[ In Reply To ..]
2 weeks anyone lasts? I have been there for - probably 5 years or more now
[ In Reply To ..]
I am not bothered by the higherups, do my work, no one hovers as one person suggested, at least not over me, have no issues at all and never have. I hardly ever hear from anyone there.

Im suprised that - sm

[ In Reply To ..]
someone hasn't started a support group for the amount of grief they had to endure at TTS. Some make it, some don't. But notice almost everyone says (even those still there)that the first few weeks/months aren't good. I don't know if its because they purposely try to weed people out or what. That company is just unexplainable. Either it works for you or it doesn't.

mine were fine - newbutold

[ In Reply To ..]
I had a great first few weeks. I was trained one on one for 2 nights. I would type 5 reports and they would audit them and then call me or email me with any errors or corrections and then I typed another 5. Did that for a couple of hours 2 nights in a row and that was it. I hardly ever hear from them and do my job. Have never ever run out of work on my account. Make good money and like them. Been with them for over a year now and no problems or complaints

TTS - Training was one-on-one.. - BJ

[ In Reply To ..]
I also received one-on-one training. Feedback was constructive - positive. They work with you to help you learn your account specs. They assign 1 primary account, now that I have learned it hourly pay getting higher and higher. Good benefits and generous PTO. So MUCH better than Nuance. Never run out of work - possibly once in a while for like 5 minutes. Yes, pay is lower than the 4 cpl or 4.5 cpl than at other companies, yet with the excellent VR drafts for the most part, the editing is minimal. I AM SO THANKFUL TO BE OUT OF NUANCE FOR GOOD!!! Probably why I am so, SO happy with TTS. They truly do leave you to do your job. Newbutold - sorry about all of your grief once again at Nuance. If I remember correctly, they do have a match for 401K - and that's about the only positive I can see there above TTS - especially after the new "exciting" pay plan was implemented.
TTS - Olivedog
[ In Reply To ..]
I just signed on with TTS to start in January. My experience so far makes me think they have 'gotten their act together.' The $ is not as good but with Escript 1 OMG I LOVE Escript - I can fly through the reports. I started on Escript with Breitner. If you want a lot of work and no bother by anyone, try them. Tons of work, I was on one hospital account until I asked for a second, which I got asap. ONly left for a flexible schedule. After a short stint with SKM -- a really nice company, small, great communication but no 'bother,'-- I realize I need to be on a shift to do my best. Also, I am thrilled about the health insurance. It will give us more options than my husband's work benefits, which are getting less and more expensive every year.
Why didnt you go back to Breitner? - sounds like..
[ In Reply To ..]
you had the best set-up with them and since you realize you know have to go back to shift work? Also, what does SKM stand for?

TTS - marym

[ In Reply To ..]
Worked for them for about 6 months, stared out well but then I started to get all these different hospitals all with different account specifics thrown at me all at once. Thirty minutes of editing could cover several different accounts which all the account specifics had to be looked up. And to top it all off many of the dictators were horrible. Then QA started in on me and would not let up, I felt like I had one foot out the door the last 2 months. I don't give up easily but I quit,it was way too stressful and I wasn't making much, maybe minimum wage. I am experienced, almost 15 years doing this. Quality has never been an issue until I worked for them. But again I know some people get lucky with their accounts and won't experience what I experienced. I was one of those that got the worst they have to offer.

I also did not have a good experience with TTS. - Former TTS too

[ In Reply To ..]
Constantly ran out of work. Lousy account(s). Extremely hard dictators. Nitpicked to death. never knew from one day to the next whether I was doing something correctly or not. Seems like right hand couldn't get together with the left. but this was a couple of years ago. Maybe they've changed.

Bad TTS Experience - Lasted 2 weeks

[ In Reply To ..]
and told them I wasn't going to take their nitpickiness (is that even a word), and quit right there.

They do not honor their contracts for IC - just sayin.

[ In Reply To ..]
The owner is a lying B***ch


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