OMs focus on clients - birdie Posted: Aug 8th, 2017 - 2:38 am In Reply to: Why are we giving our OMs a break? - Irritated MT
The OM position description focuses on clients, not MLSs. They're supposed to make sure you meet production and quality metrics and move you to schedules and platforms and accounts that need to be covered. They are to make sure the company is successful because that's the bottom line for the company.
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