A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Penalty for refusing to guess - NN

Posted: Aug 01, 2013

Now that we can be dinged for leaving a blank that QA thinks we should have known, my % score has gone to the dogs (my apologies to all canines). When I get a mush-mouth or a really gnarly ESL, there are circumstances where I have no choice but to leave a blank. I'm not talking about stuff that could be looked up.

Sometimes the blank in question can be interpreted as either one word or other other and either choice doesn't change the meaning. But I can guaran-darn-tee you that whatever word I choose, QA will "rule" that it's the other word and Bam! I get a major error. So I now I leave a blank and get the anticipated quarter point taken off, which in my mind is a the lesser of the evils. Sometimes I leave blanks for this very reason because I'm afraid to use my own common sense and rationale.

I was taught for the sake of safety that the MLS should always leave a blank if there's something questionable that can't be researched. Sometimes when I look at some of the stupidity passed down on FIESA, I feel like a carpet-piddling puppy getting whacked with a rolled-up newspaper. I don't understand what I did wrong; I only know I've been punished. (Another dog reference. Sorry).

Yeah, yeah, I know: Just quit looking at FIESA. I used to love this job, took pride in it. Felt like an important link in the chain that delivers accuracy to the medical community. What a joke. Now, every day I sit down to my computer and wonder which direction the next newspaper whack will be coming from to remind me of what a POS MT I am.

Yeah, yeah, I know: Get another job. But I'm nearing retirement and too old and demoralized to reinvent myself again. Just take me to the vet and put me down. (Sorry, doggies).

Maybe you could find another company that treats people better? - WishinICouldHelp

[ In Reply To ..]
I'm also having difficulty with reinventing myself, too. It's tough and not sure I can do it!

Another company - nn

[ In Reply To ..]
I'm watching. It took me a long time to find a job I truly loved, which ended up being gobbled up by NTS.

RE Penalty - zzluckylady

[ In Reply To ..]
I had a good day today, until I checked Feisa. I got dinged for choosing an ADT match based on information contained within the report. "TODAY, THE DAY OF DISCHARGE, 08/01/2013, (now that does sound ambiguous does it not?) True it was not said at the beginning of the report. If I had left it off, I am sure I would have been told to use my detecting skills, to make the match -- yada, yada, yada.

I will not check Feisa again. I have never been miserable doing my job until now. I am not perfect, I make mistakes but please ding me on something real.

I have managed to spend the last 3 nights unable to sleep, not exercised and eaten poorly because I have allowed this company to infringe on my sacred life, my personal time. No more.

Looking forward to the day of the inevitable call. I am tired of being the pendulum. My positivity is in cardiac arrest.

Hearin' ya. - nn

[ In Reply To ..]
How about hair loss, sleeplessness, GERD, heart palpitations, anxiety to give away?

Looking for sanity somewhere else.

I found this on the list of - top 10 unethical psychology experiments

[ In Reply To ..]
In 1965, psychologists Mark Seligman and Steve Maier conducted an experiment in which three groups of dogs were placed in harnesses. Dogs from group one were released after a certain amount of time, with no harm done. Dogs from group two were paired up and leashed together, and one from each pair was given electrical shocks that could be ended by pressing a lever. Dogs from group three were also paired up and leashed together, one receiving shocks, but the shocks didn't end when the lever was pressed. Shocks came randomly and seemed inevitable, which caused "learned helplessness," the dogs assuming that nothing could be done about the shocks. The dogs in group three ended up displaying symptoms of clinical depression.
Later, group three dogs were placed in a box with by themselves. They were again shocked, but they could easily end the shocks by jumping out of the box. These dogs simply "gave up," displaying learned helplessness.

Does this sound familiar to you?

I remember another experiment that was described in my college Psychology book, where they did the same thing to monkeys. The monkeys who could not control the electrical shocks developed ulcers in addition to exhibiting signs of depression.

For us MTs who take pride in our work sometimes to the point of prefectionism, these artibrary and incorrect dings from QA/QC are like electric shocks that we have no control over despite all that we try to do to avoid them.

This is why I do not look at Fiesa anymore or the Major Error emails they send to my Inbox. I have determined that for my own health and wellbeing, I cannot expose myself to this outrageously unfair harrassment. Even if it means my job, that's where I stand because I must to maintain my psychological and gastrointestinal health. I WILL NOT ABANDON MYSELF!

Speaking of abandon - NN

[ In Reply To ..]
I'm thinking of abandoning FIESA for a month to see if my health and morale improve. Will be interesting to see at the month's conclusion what my % will be. . Or maybe I won't care enough to to even look.

Your self esteem is inspiring.

Just got major error for - doggeddown

[ In Reply To ..]
Got an error for Medication Downgrade!I pended the job due to not having name or record #. Was given a major "Medication Downgrade" because I typed in the age as stated and it was incorrect by 1 year. Quite the jokers these guys.

So Sad! - meme

[ In Reply To ..]
This brought tears to my eyes! It's all true. Exactly how I feel. :(

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