A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Important Work? Couldn't Be - Meh

Posted: Aug 07, 2014

It's ironic how we get emails about how important we are to patient's medical care and safety, yet we get paid a beggar's rate. Flipping hamburgers is a more important job; no customer wants a burnt hamburger, which explains why you can make more money at McDonald's.

Important Work? Couldn't Be - Anonymous

[ In Reply To ..]
Our work is important and I know you know that. Some MDs take great care with their reports and then there are those that believe it to be a waste of time. We're at the bottom of the totem pole now, bleeding money out our orifices for who? These all encompassing healthcare organizations that have purchased the majority of the hospitals have no loyalties to anyone, just to their "shareholders", their wallets, and least of all to their employees. Not one acute care facility within 100 miles of me has in-house MTs anymore, all being outsourced to the companies we work for. Now we have to compete with the offshore people! Our companies are being bought out by those offshore people. Am seeing a trend also of MTs not properly trained, doing crappy work, cherry picking the best work, and some of the good companies we still have around putting up with a lot of drama queens not doing the work they were hired for, only working when they feel like it. Then enter us old dogs that depend on this check to survive who work 6 or 7 days a week and still can't make the money we made 5 years ago. Offshore and bad voice recognition software have killed this occupation. The good VR software learns and doesn't keep giving us back the same stuff that I still can't understand what it thought it heard. REALLY! VR that takes longer to clean up all the time is killing me. Offshore is killing me. Those large healthcare organizations buying up all our hospitals, owning so many of them, and choking the heck out of the workforce are ruining the industry. They make everyone not care anymore because all they care about is the bottom line -- NOT THE PATIENT AND DEFINITELY NOT THEIR EMPLOYEES, contracted or in-house. Cutting corners all over the place in-house to the point I'd have to be half dead before going there. MRSA, MSSA, and all the other diseases their cheap, cutting corner butts are enabling. YOU GET WHAT YOU PAY FOR!

Important work - CAM

[ In Reply To ..]
I agree with you 100%. I was a transcriptionist and a unit clerk in a healthcare organization hospital system. I watched the transcription department get laid off one by one, and then the ones left they cut their pay, got rid of OT, got rid of flexing, and trained them on EHR, which made even less money. I jumped ship in the same hospital system and worked as a unit clerk. The cuts that I saw the hospital made to save money was so scary, I thought I would try to never be a patient there. They wouldn't buy us pens (I mean this is little, but still important when you work behind the desk). When a patient's family came up to the station and ask for a pen to write something to the doctor, I had to literally run around the unit looking for one or just use one of mine in my purse. I notice too typing these reports after being a transcriptionist for 6 years at a hospital system and then now typing for Nuance, that it seems like they aren't doing a lot of tests on the patients like they used to. It probably is my imagination, but when a patient came into the ER 5-6 years ago it seems like they did every test or anything under their power to get to the bottom of it, now it seems they try to do just the bare minimum. Maybe that is good though, not wasting time or resources.

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