Reasons for discontent with Nuance

1. Low pay. 2. Fiesa with no rhyme or reason for scores. 3. Too many managers/mini managers with rambling corporate speak emails. 4. Rambling client specifics on different accounts all subject to interpretation. 5. Client specifics not uniform. 6. Spark. People you are told to contact are unavailable. Lists should be alphabetized. 7. Incompetent support staff. 8. Bad VR which does not learn through correction. Same mistakes over ...

* - It sucks at numbers (not that numbers are important on a legal medical document or mean life and death in dosing etc.) * - It puts diagnoses on paper that weren't even said! * - It takes a phone number (emergency contact for patient) and inserts 02/08/2014 07/04/2013 04/03/2014 05/05/2013 04/02/2014 (what the ????) * - You can't make any money * - It can't recognize the difference between ASSESSMENT: AND IMPRESSION: It doesn't matter, whichever they said, it will say ...

have nothing to do with difficulty, upload/download time, or any MT-related issues. The majority of you STILL DON'T GET IT. 6.1. is an enhancement for back-end editing. Back-end editing means more automatiion and need for fewer and fewer real live human MTs to do MQ work. So great, jump on the bandwagon to eliminate your jobs. I'm relatively confident I'll be one of the last to be let go whether I upgrade to 6.1 now or a month from now or whenever. You are just mak ...

"I am looking for a transcription company that does SOAP notes preferably. I have 15 years of transcription experience and would like to do something part-time and weekends." I read this today. I considered it could be a bait post since not far under it is one equal eyebrow-raising. But here's an MT who can say, "I have 15 years experience" and I would venture to guess, couldn't hold a candle to many of the newer and older acute-care MTs. Years of experience really becomes mea ...

Because I'm about to refuse to start typing a certain GYN oncologist, the little butchering, castrating, &*()(* that he is, has anyone else done this? ...

It may be state to state also but let's say you had a religious reason for not working saturdays or sundays and they said to you "if you work sundays and saturdays you will have work" but you were not hired to work these dates as you stated when you were hired it was because of religious reasons, can you get unemployment? They are changing your schedule that you didn't sign up for, for a reason, religious objection. Just wondering. ...

I don't get the email with the FAQ's about 6.1 says that the new physician look up (that apparently they are getting a lot of complaints from MTs about) is because of a security issue with choosing the wrong doctor. Well, I could understand THAT, but I don't see how this new slower way makes any difference in that regard....you could still JUST as easily choose the wrong doctor this way too. The way they can and SHOULD address the problem of choosing the wrong ...

According to a poster below which has apparently already attended one of the payroll meetings (as the poster posted) for nuance they have decided to keep the incentive part of all of our pay going with an exception that now you have to have over the industry standard of 98% to get a production based incentive. In addition (if this poster is accurate) they have again cut the overall pay from 8 and 4 to 3 3/4 AND 7 1/2. This is nothing but a bunch of crapploa...an MT who is now getting ...

that fall during the shift. For example, if half of your hours fall in 3rd shift and half fall in 1st shift, do the 3rd shift hours pay more cpl? Or, do all hours have to fall within the shift to qualify? Thanks, Yet another sad Transcend employee... ...

I thought they were 2 different services. Everyone is buying out everyone, so who knows. All the small companies have been merged I guess. I thought Nuance was out of New York and were the primary with VR. Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...

Wow. Posted this on company board but wanted to post here as well - some of you may feel vindicated. LPn ...

Any thoughts on this merger???? ...

Does anyone know why the ad says "No inquiries from overseas" when they obviously offshore the work? Anyone reading that would incorrectly assume they do not offshore. I was reading an article in the newspaper that a journalist was talking about a few days ago regarding the hospital outsourcing to the Web/Nuance, and the spokesperson for the hospital said in the article that the company only employs US MTs. ...

The ad Nuance has up says increased PTO. Anyone willing to tell me what it is now. Also information on their bonus program would be helpful. Thank you. ...

....First send us an email with fabulous Nuance ins (bad news) because they had to announce that due to open season. However at the same time telling us that the new pay structure (probably more bad news) will be announced at a later date but will be effective Jan 1 2012. Good way to keep us hanging on while they are so behind with their horrid platform. Guess what Nuance/Nuisance, it will not work as your reputation has gone from bad to worse and we are now realizing that the We ...

What do Nuance MT's get for editing and transcribing per line. Thanks ...

If Webmedx does away with or changes their recently advertised "PRODUCTION BASED INCENTIVE" bonus and adopts the Nuance quality based bonus then this change may be considered by quite a few WMX employees as yet another cut in pay. I’m sure that there are quite a few MT’s currently at WMX that have a high QA average and are earning $300-$400 (some even more) in production incentive pay each pay period, which equates to $600-$800 per month. As an example, acco ...

Did anyone hear anything about changes for QA. I heard there was a webinar today? ...

Has Nuance/Alphastaff released W2s yet? Quit mid-December, have no idea. Thanks! ...

Is there a specific QA staff? I was under the impression that the team managers did most of the QA. Is that correct? Or how is the QA done? Someone said below that QA is paid hourly; I was under the impression it was cpl. Any info on QA structure for Nuance would be helpful. Thanks in advance. ...

Does anyone know if Nuance hires IC's? I could not find it anywhere. It could be a solution for me if they do. Thanx in advance. ...

I have an interview this week with Nuance. Any advice on what to expect? I'm interviewing for an MT job and have been reading some posts on here about the company and it's not looking good. ...

Had our usual update this morning from my AM, one of the best IMO and the reason many of us stayed after Nuance took over. Then at 1:30 an e-mail that he is no longer with the company??? What is going on??? (DO) ...

Can anyone help me with instructions on how to create a new entry in the carbon copy? I am getting lots of dictations where I can't find that particular physician in the CC list and need to create a new one. I am new and need help. Thanks in advance! ...

Is this true? Because if so that means they dont take into consideration years of experience, opportunity for increase or nothing. Seems kind of hard to work for an obviously big and successful company that is only willing to pay their employees 0.41 cpl and thats it, no ifs, ands, or buts about it. I mean they dont come off to be the type of company that "cant" afford to give increases in pay to their transcriptionist. I heard that if you work from 10pm to 6pm you can make 0.46 cpl, bet ...

Anyone willing to share how much per line they make with VR or straight transcription? Or any information how the company is with raises? Thank you ...

I received an incentive bonus this paycheck (for the first time ever). My QA score was 99.3%. So, I get an email today from my supervisor that my latest audit was only 98.2% and they are going to reaudit me in 2 weeks to see if my score is improving or if I need further disciplinary action. WTF? I've been with Nuance for 3 years and think it's time to jump ship. This company is messed up, and the QA is so inconsistent. ...

Nuance servers were down all day yesterday as well as Transcend servers? Really? We were told in an email it had nothing to do with Nuance. That's quite a coincidence, don't ya think? Oh gosh, I sure hope this doesn't indicate the way things are going to go in the future with Nuance. Does this happen often there? ...

Reasons for discontent with Nuance - nn

They do not troll this post to learn - but to intimidate

How do - they find out? nm

They find out if you post enough info - to identify yourself

I use a fake email address. :) nm - mt2

P.S. I never check it so never reply to any emails. - mt2

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