A community of 30,000 US Transcriptionist serving Medical Transcription Industry

New Patient Safety Compensation - sickened

Posted: Nov 29, 2014

"Simple, transparent." What in God's name is simple about this? You need a calculus degree to even begin, not to mention there are NO numbers stated, and they send it on a Saturday when nobody is around to voice your concerns to. VERY exciting Nuance.

Confusion is the goal so we don't really know what our LPH rate is now. - Just another way to cut pay.

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Every paycheck will be different amounts now and if it's lower than the previous check it will be all our fault so get on that Enrich, you incompetent MT, and figure out what is wrong with you, then you will make more money!!

Unreal.

total production pay - tiredofbeingscrewed

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I voiced my concerns in a not so nice email. I will be job hunting starting tomorrow.

New pay - sam

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What makes me sick is how they always talk about how "exciting" new changes are coming and it's going to be a great change! Obviously, they think we're dumb. Actually, Nuance we do have brains. You can't tell us something is great, then not expect us to be able to see that it's not. So typical, talking out of both sides of your mouth.

nuance - tiredofbeingscrewed

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It probably won't do any good, but maybe we should start keeping track of the reports that we send to QC where the issue is out of our control. I am currently in a report where the dictator is on a speakerphone. Can we say swiss cheese? Yup. For the most part, I cannot control how many reports I send to QC and that should not be held against me.

Who is the one who contributes to the bottom line? - sm

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For the transcription segment of Nuance, it is the MT. Everyone else on staff, including the director of operations who sent out this email is an EXPENSE to the company because they are not generating revenue. It is the MT and MT alone who does. Yet,who is the one who is getting the proverbial finger? The MT,as usual. What better way to "cut" expenses and add to the bottom line? Is it to eliminate the dead wood that produces no revenue? No,it is to come up with a scheme to pay the MT less and less,thereby improving Nuance's bottom line.

Believe me,Nuance has a plan B when mass numbers of MTs leave once they find out the impact to their already depressed wages that cannot even support them now. There is a plan B.

I laughed out loud when I read they will continue to offer a minimum wage guarantee. THEY DON'T HAVE ANY CHOICE. Oh,how good Nuance is to us.

The other thing that is disturbing is that even the shift you work factors into this. What? Someone explain this one,please. Is it to ensure we all work at night?

Their first lie is transparency in the email. They don't say it,but we will no longer be paid a standard cpl. This is how far down the rabbit hole transcription has sunk.

I am going to assure you that someone is saying in the hierarchy that the MTs won't have any choice,not many jobs out there now,so they will swallow all of this hook,line,and sinker. What choice do they have? Once we do,the sky's the limit with Nuance. Soon,we will be paying them to work for them.

Is this the new pay plan...sm - Anon

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people have been anxiously awaiting? I don't work for Nuance, but I've been anxious to find out what it is too. Can someone give the basic details. Thanks

pay plan - anon

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Not at Nuance anymore, but a friend said there is a warning at the bottom and she fears for her job if she reprints the details? Does that tell you anything,if they were so pleased and these are "exciting" changes for the MT they would be singing it from the rooftops!!!

Exactly! And it certainly would be much clearer. Sadly - they are purposly being vague

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because it is a negative change to the MT. Personally it sounds to me they're trying to hide the fact the base pay will be minimum wage and then everything else over will be at the hands of offshore QA. Why else would they make minimum wage sound like some kind of 'gift' and not clearly explain what the base pay will be?

Lovely - our pay is in QA's hands now. - subjective. nm

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x

QA Fiesa reversals. . do we get that money back? - convoluted mess.

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x

Why we only have 5 days to complete - Probably

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Good question, but that's probably why they put in place this new method of requesting reversals and limiting it to 5 days!

I am a new hire - MT

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I just was hired. No one told me about this (recruiter, TSM). I took the job because I depended on a certain CPL. Now I see no concrete CPL. I am going to voice my concern to the recruiter. Seems to me my offer letter is not being honored. I have yet to start the job. If they are not honoring my offer letter, then does that mean I am free to go... I am sure you all understand my situation. Why would I take a job which the pay was changed before I even began... oh there goes my bills and rent (forget Christmas).

In legalese, they may honor it for a time, but then - watch out.

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Their MO for the last 3 years has been to screw us and give us a PAY CUT around Christmas. It's their way of saying: Merry ______ Christmas. Keep working like foolish slaves so we can keep our fancy homes and pricey cars and go on lavish vacations, while you, seemingly intelligent people, keep plugging away for peanuts.

I agree - MT

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I am going to think about not even starting. I have a short time to decide. It seems dishonest to give an offer letter and then switch. If I did not live up to my end of the bargain I am sure they would be crabbing immediately. Money is nothing to fool with. If a person fools with it, soon the house is gone, the car, and homeless. I don't play that.

And remember, this is not unusual. - It is how Nuance operates

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on all levels. Something to think about before taking the job.

I will give it 1 pay period. sm - mt2

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If I make less than I'm making now, I'm gone. And since they took their sweet time putting out this info, I'll take my sweet time letting them I'm not working anymore.

Entirely subjective. - nn

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In regard to our pay rates which supposedly will be based on platform, shift, weekend/weekday, our quality scores, % of reports sent to QC, and difficulty of dictator, who decides which dictators are difficult and by what criteria? Totally, totally subjective.

And BTW, the reports pended for stuff other than blanks, like the dictator makes a copy request to someone you can't find, didn't provide a DOS, etc. Are those counted as part of your pending percentage? And how is any of that "under my control?" It isn't.

However, I will reserve judgment until I see the first pay stub.

conflicting information - CMT

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Same thing for conflicting information in a report. They dictate right arm twice, then left arm...Or if they give an obvious incorrect vital sign or date within the report. So unfair, but I have to give it to them they are definitely pros at ways to be the worst employer I have ever seen.

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