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"Patient Safety" - HAH! - ....
Posted: Jun 20, 2015
So I didn't catch when VR put in the date with the year 2014 instead of 2015. Is this really a critical error? Apparently TSM says ALL number errors are critical.
So if this is true, and it's so critical, why then, when I asked why the error still appears in the report and why hasn't anyone CHANGED it....she just said, "we can't make changes once the report goes to the client." WTH? So I get points off and possibly my pay is going to be reduced because of this error and they don't even FIX it???? I despise these letter-before-B holes.
QA changed my report - T.P.
[ In Reply To ..]What do you mean they can't change the report? QA changed my report. They changed the impression to what they thought it was. I can see the change when I pull the report up. Not only that, but QA changed it to the wrong number value. I submitted an reversal request. I even emailed the QA supervisor. Good to know they aren't supposed to change the reports though, thank you for putting that out there.
I think it's only when there are no blanks and it - goes straight to the client
[ In Reply To ..]is what was meant by that. I know they can change when the report for whatever reason goes to QC first. But according to the TSM, if you send it directly to the client they can't change anything.
PATIENT SAFETY - Wk
[ In Reply To ..]If QA changed it let your TSM know. That happened to me. If your report goes to QA then FIESA cannot get you on anything. It falls back on the QA person who incorrectly QAd your report. A report cannot be audited twice. I get things reversed all of the time. And don't trust FIESA either.
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