A community of 30,000 US Transcriptionist serving Medical Transcription Industry
What really kills me about "patient safety" - anonymous QC
Posted: May 19, 2015
This whole absurd "patient safety" compensation plan is suppose to be based on just that, patient safety......Then why after QA (not QC) audits a report and they find errors and especially ones such as wrong medications/labs that actually do affect patient safety....they don't change it. If you look at reports that have been audited they still show all the "errors" that they charged us with. They are not calling the client and saying "hey we messed up, this needs changed". This makes no sense.
Because it has nothing to do with safety. - wtfe
[ In Reply To ..]It is all about the company spending less money and paying us less. There is no way they care about patient safety. If they did, they would take care of us. Paid breaks, a nonpunitive system to ensure quality, something that would reward us, a decent living wage with bonuses for high quality. No, they absolutely do not care about patient safety because everything they have in place assures (they hope) that we produce quantity over quality at a very low wage. It's a farce.
nothing to do with safety - hadenuf
[ In Reply To ..]Nonpunitive my arse. They made a point of saying that they wanted to take a nonpunitive approach -- seriously?? They really think we're stupid.
"patient safety"???? - anotherfedupmt
[ In Reply To ..]Agree, and if patient safety, then why not 100% QA, instead of stopping with one or two jobs? Obviously a means to manipulate pay, never mind patient safety. Just how stupid do they think we are.
Are offshore people held to same standards as us? - twilight zone
[ In Reply To ..]On this same subject, do they nitpick all the offshore people that barely speak English as they do us? I would love to know if they are held to the same standards as us. I don't know how it would be possible but I can't see how they can be allowed to make any more errors than us if safety is such a concern.
Google Nuance India and see their website - for hiring. Interesting. Notice
[ In Reply To ..]their calculator that includes line items for errors found on QC review figured in the calculation.
No wonder they want Indian transcription. - wtfe
[ In Reply To ..]If I am calculating right, a transcriptionist who straight types 30,000 a month, which is roughly 1500 per day for 20 days, on a night shift with perfect QA, they will make roughly $1035 US per month. Freaking crooks.
offshore QC quality is sickening - anon
[ In Reply To ..]One of our clients was asking for US QCs to re-do all the offshore jobs they were pending to them -- I did 20 or so jobs a day for this server/client for a few weeks some months ago -- these jobs went India MLS -> India QC -> Myself (QC1)
I was finding probably 7 or 8 3.0 errors every day out of those 20 or so jobs - disgusting. And not silly age errors or anything like that - these were word errors that greatly changed meaning or medication errors with massive dosage swings.
Similar Messages:
New Patient Safety Compensation
Nov 29, 2014
"Simple, transparent." What in God's name is simple about this? You need a calculus degree to even begin, not to mention there are NO numbers stated, and they send it on a Saturday when nobody is around to voice your concerns to. VERY exciting Nuance. ...
Is Q.h.s. Expanded Jeopardizing Patient Safety?
Jun 14, 2012
I should have looked into this a litte further a few months ago but it made me fail an audit because I expanded it. I thought it was still a no,no to use it. My bad. ...
Is There Anyone Who Was Not Negatively Impacted By The Patient Safety Compensation Plan?
Apr 02, 2015
My understanding is that the earnings of Nuance employees in the transcription division were negatively impacted by the initiation of the patient safety compensation plan. If the original incarnation of the patient safety compensation plan caused an increase in earnings for your specific team, it was quickly amended to not only negate that change, but to also result in a decrease in earnings by 30-70%. Is that correct across the board? Is there anyone who did not receive ...
BS "Patient Safety Compensation Plan"
Jan 20, 2015
I have never hated a company as much as I do Nuance! They should have called it the "Screw the employee compensation plan" because that is just what it is. I feel like I work in a third world country and get paid 1 or 2 cents a line - that's probably next! Last paycheck even though I had 99 percent QA and 2 percent QC, I figured it out I made about $9.00 per hour. I'm sick of this and can pretty much go anywhere for this kind of money. Can you say CORPORAT ...
"Conduit For Patient Care And Safety"
May 23, 2015
"CAN'T-duit" for patient care and safety is more like it. The only way we "CAN-duit" is to be able to take the time to produce an accurate and timely documentation of a patient's story and have a compensation plan that is attainable. Instead we are pressured to produce more for less. Sorry guys.... not buying it. "Happy" MT Week??? Nope..... not EVEN. ...
"Patient Safety Index"
Apr 11, 2015
Hey, has anyone noticed a category called "Patient Safety Index" on your "performance scorecard?" Once a week I get a performance scorecard from my TSM. This patient safety index is based on the amount of errors you are marked down for. So if you have 4 post-audits, and one is marked down for something, your "patient safety index" will be 75% (with the minimum standard being 90%). It apparently goes by percentage of reports. So that means that under the Quality 2.0 plan (which she keeps sa ...
"Patient Safety" - HAH!
Jun 20, 2015
So I didn't catch when VR put in the date with the year 2014 instead of 2015. Is this really a critical error? Apparently TSM says ALL number errors are critical. So if this is true, and it's so critical, why then, when I asked why the error still appears in the report and why hasn't anyone CHANGED it....she just said, "we can't make changes once the report goes to the client." WTH? So I get points off and possibly my pay is going to be reduced ...
Safety Send
Apr 11, 2013
Has anyone used Safety Send for their email/FTP needs? If so, were you happy with them? Any feedback would be greatly appreciated. Thanks!! ...
Patient Scheduled For Shoulder Surgery - Patient Has Pacemaker
Sep 12, 2011
We will have the patient seen by anesthesia preop to make sure the pacemaker is properly cared for during the surgical procedure, which requires general anesthesia, and the use of the s/l **bovig** during the surgery. Thanks!! ...
The Patient Is On S/l Peer-uh-lone And Digoxin (cardiac Patient)
Feb 09, 2015
thank you ...
Patient First Transcription - Ever Applied To Patient First
Aug 20, 2012
Has anyone ever applied to Patient First and, if so, how is this company to work for? TIA ...
Cancer Patient With MPNST, Mucositis, Patient Takes "radio Mix???"
May 31, 2011
pulling her hair out ...
Patient Is Clearly A Man, Dr Says "The Patient Complains Of A Labial Outbreak Of Herpes."
Jan 27, 2011
thinking I should flag? unless I'm missing something... tia ...
The Patient Is To Followup With "FNG", Patient Had Back Surgery
Dec 05, 2009
???????? Never heard this?????? ...
Patient States Or Patient Said?
Aug 20, 2010
What is the correct, AAMT guideline way to transcribe when dictator states "Patient says" or "Patient said" or "Patient states" ...
Patient Name
Jun 03, 2010
If the client profile makes no mention of patient name (yes or no) being left in the report, account does not specify verbatim, is the ADHI/JCAHO directive to type the patient's name or replace with "the patient?" Just checkin'. Am paranoid about everything with the audits these days. ...
Doc Says About Patient-
Sep 01, 2010
Man, I wish he was my doctor. He seems to really care for his patients. ...
Patient Age
Jul 31, 2012
what is correct format when transcribing pt name: 16 1/2 years, 16.5 years, or sixteen and one-half years? Thanks. ...
Patient Is A What?
Aug 05, 2012
I swear to all that is holy, this is what this less-than-stellar PA just dictated: "The patient IS a high-risk gestational trophoblastic disease..." I went back and listened thinking I must have heard wrong and she said patient HAS ... Nope. She said IS. This is the same PA who dictated a creatinine of 92 for someone. That sound you hear is me hitting my head on the desk. ...
MS Patient
Sep 24, 2012
The sentence is: Relapsing-remitting MS with accumulated disability involving left hemiparesis, clincally stable on Tysabri and S/L JCE negative. I hear the negative part, not sure if he is saying JCE? Thanks for any help! ...
Patient's Age
Sep 26, 2012
When given a young patient's age, one of my doctors will say "the patient is 9+11 years old." I have never heard a patient's age dictated this way before and I'm just wondering if anyone else has. ...
Patient First Pay
Feb 02, 2014
Has anyone worked for Patient First company? They have several urgent care clinics in eastern US. If so, may I ask your starting pay? Are they a good company to work for? Do they keep a FT position in plenty of work? Thanks ...
Patient First FYI
Jun 11, 2014
Just FYI....I applied to PF about 3-4 months ago. Took the transcription test, thought I did great, never heard a word. Today out of the blue, got a call that I had done great on testing and they would like to offer me a position. I said thanks but no thanks since I'm no longer looking for a job. She told me that they are currently looking for lots of MTs due to opening several new facilities. Just thought I would pass this along to anyone who is interested in jumping on and taking ...
What's Going On At Patient First?
Feb 19, 2015
There are indeed a lot of jobs posted for support positions. ...
Med Help. S/l Ma-tab-u-tol (patient With Migraines)
Oct 15, 2009
TIA:-) ...
Med, S/l Propaxadine. 81 Yo Patient. Thanks.
Feb 05, 2010
nm ...
Do You Cap Or Not Cap? Patient In Room 8, Bed 2?
Feb 17, 2010
...
Patient With Hypokalemia
Apr 16, 2010
Under the diagnosis, the doc says: 1. Hypokalemia likely due to medication use. Rule out primary s/l hyperolestrionism. Yeah, I know that's wrong. Any electrolyte experts out there? This is total mumbling. I'm really not sure it even begins with "hyper"--could be "hypo" as well. ...
Patient Is In The Midst Of Doing An..
Sep 03, 2010
s/l *octuro-tight" scan. That's all the information that's given. Can't determine is the word begin with "O" or "A"?? Not much to go on I know! Doc does say the patient did part yesterday and is doing the rest today...if that helps. ...
Patient With Sciatica
Sep 20, 2010
under past medical history - s/l "failed??? back syndrome," bilateral ulnar neuritis... ...