"Conduit for patient care and safety"

"Simple, transparent." What in God's name is simple about this? You need a calculus degree to even begin, not to mention there are NO numbers stated, and they send it on a Saturday when nobody is around to voice your concerns to. VERY exciting Nuance. ...

I should have looked into this a litte further a few months ago but it made me fail an audit because I expanded it. I thought it was still a no,no to use it. My bad. ...

My understanding is that the earnings of Nuance employees in the transcription division were negatively impacted by the initiation of the patient safety compensation plan. If the original incarnation of the patient safety compensation plan caused an increase in earnings for your specific team, it was quickly amended to not only negate that change, but to also result in a decrease in earnings by 30-70%. Is that correct across the board? Is there anyone who did not receive ...

I have never hated a company as much as I do Nuance! They should have called it the "Screw the employee compensation plan" because that is just what it is. I feel like I work in a third world country and get paid 1 or 2 cents a line - that's probably next! Last paycheck even though I had 99 percent QA and 2 percent QC, I figured it out I made about $9.00 per hour. I'm sick of this and can pretty much go anywhere for this kind of money. Can you say CORPORAT ...

Hey, has anyone noticed a category called "Patient Safety Index" on your "performance scorecard?" Once a week I get a performance scorecard from my TSM. This patient safety index is based on the amount of errors you are marked down for. So if you have 4 post-audits, and one is marked down for something, your "patient safety index" will be 75% (with the minimum standard being 90%). It apparently goes by percentage of reports. So that means that under the Quality 2.0 plan (which she keeps sa ...

This whole absurd "patient safety" compensation plan is suppose to be based on just that, patient safety......Then why after QA (not QC) audits a report and they find errors and especially ones such as wrong medications/labs that actually do affect patient safety....they don't change it. If you look at reports that have been audited they still show all the "errors" that they charged us with. They are not calling the client and saying "hey we messed up, this needs changed". ...

So I didn't catch when VR put in the date with the year 2014 instead of 2015. Is this really a critical error? Apparently TSM says ALL number errors are critical. So if this is true, and it's so critical, why then, when I asked why the error still appears in the report and why hasn't anyone CHANGED it....she just said, "we can't make changes once the report goes to the client." WTH? So I get points off and possibly my pay is going to be reduced ...

The job posting on the job seeker's board sounds fishy to me. It says "no phone calls, please" but there's no phone number or company name even listed! I bet it's one of those scammers that want us to give THEM money, and then they'll let us work for them. ...

The whole purpose of this new compensation plan is to focus on quality patient care, supposedly. After 20+ years in this field, including multiple years within an office and seeing how these notes are used, I think I know a thing or two about patient care and how important the quality of the medical record is. Here are some things I know: Doing accounts consistently help you learn what doctors say from note to note. Likewise, it also means you're more likely to hear a mistake w ...

or a patient dying because of mistakes made in dictation/transcription, then why in the world is it acceptable for any dictator, be it MD, PA, NP, etc. to get on the phone to dictate half asleep, eating, or even probably drunk and get so confused themselves that there is no way you can understand what they are trying to say. When this happens REPEATEDLY, this person is called a "difficult dictator." However, if you make a mistake on their transcript or send it to QA, you are the ...

I spend more time trying to figure out what and whether or not I will be dinged for missing or "adding" 'the', 'a', etc. Getting dinged now for leaving output just as it was dictated. Got dinged for missing 'of' even though there was a note that it was dictated really fast. Got dinged for putting the beginning 2 words of one sentence at the end of the preceding sentence, and I remember that report. I could not figure out what the doctor was trying to say! Got d ...

How can I be? I'm too focused on what I'll get dinged for. Every other day there are updates to account specifics. How on earth can one remember every little thing for every single account (I do 5)? What will the auditor think of this or that? Should I actually type verbatim even if it makes NO sense? Should I change what voice wreck typed, i.e., "On physical examination, the patient..." The doctor actually said, "On physical, the patient..." So, this goes ou ...

Is the correct term ileal conduit or iliac conduit? ...

I don't know about the rest of you but I have very few male doctors who are careful enough to adequately edit normal templates to meet the patient's particular criteria. It's gets pretty time consuming to do it myself, especially when we are not qualified to do this in every instance. Female doctors almost always attend to these details. NPs, PAs do a much better job than the male docs, but few male docs either care, feel it is their job, or take responsibility for this editing. ...

"The patient was advised to follow up with Primary Care." I have been capitalizing Primary Care....Is this correct? Need second opinion. Thanks! ...

I have always hated it when the doctor crams in every disease the patient has in the first line whether or not the list is relevant to the chief complaint. I can't think of anything more pointless than having a PA or resident dictate discharges when all he or she does is lift the consultants' impressions and plans and then plug in his or her standard "vital signs remained stable and the patient was discharged in stable condition." They just chant thru it, as fast as possib ...

Has anyone used Safety Send for their email/FTP needs? If so, were you happy with them? Any feedback would be greatly appreciated. Thanks!! ...

...bills. Most Saint hospitals and others actually operate as non-profits, and for what they are screwing us over in taxes unpaid, they can afford to help out folks with their bills and still give their CEOs generous stock options and obscene salaries! But, you have to ask for this after your visit, treatment, x-ray, or ER visit. ASK for help if you need it. It is not our fault that suits are in charge of medical care in this country. ...

We will have the patient seen by anesthesia preop to make sure the pacemaker is properly cared for during the surgical procedure, which requires general anesthesia, and the use of the s/l **bovig** during the surgery. Thanks!! ...

Has anyone ever applied to Patient First and, if so, how is this company to work for? TIA ...

pulling her hair out ...

thinking I should flag? unless I'm missing something... tia ...

... providing high quality care OR high-quality care. I did it one way and the dictating NP says it should be the other way. I have to do it her way but I would appreciate hearing from some fellow MT professionals. Thanks for any input. ...

I know this is a really stupid question but, what does acute care consist of? What types of reports are acute care? I understand that it is basically emergency type of care or short-term care, but exactly what types of reports would you be transcribing? TIA ...

???????? Never heard this?????? ...

What is the correct, AAMT guideline way to transcribe when dictator states "Patient says" or "Patient said" or "Patient states" ...

How many times do you have to be hit on the head before you realize that THEY DON'T CARE. MQ is on its own path. You can write all the letters you want, contact the president, congresspeople, newspapers, TV, etc. MQ DOES NOT CARE. You could drop dead in front of their executive offices and they would just step over you. THEY DON'T CARE! The only thing that will ever turn this around is if hospitals refuse to accept off-shore work but considering the ...

"Conduit for patient care and safety" - tmtqc

Conduit for pushing a bunch of crap through - more like it. Happy MT week my grid

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