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FIESA - Are we able to re-listen to reports - Kristyj
Posted: Aug 02, 2012
I hope someone can answer this question - Are we able to go back into the system to re-listen to a report after uploading and getting feedback in FIESA. Thanks
No, but you might be able to listen to it - in your platform (sm)
[ In Reply To ..]
We cannot listen to audio in FIESA, but if you have the job number on Enterprise you can go to Versions or e-chart and listen to the audio there (if it hasn't been more than 30 days, I think, and the audio is still available).
Instructions for this - Hope this helps
[ In Reply To ..]
This is from an e-mail received from TL
a few days ago.
If you are reviewing reports in Fiesa and you would like to re-listen to the audio just follow these steps:
1. Log in to Enterprise
2. Select e.Chart at the main screen of Enterprise (last button on the bottom left)
3. Select the account from Enterprise drop down menu
4. Enter the Job No from Fiesa into the Job ID # field
5. Select Search
6. Click the Dictation button (maybe need to click twice) to load the Streaming Audio Player box – audio will begin playing – you can use your foot pedal, keystrokes, or mouse to control
7. While the audio is playing – you can select the Report button to view the report while listening.
I don't see a way to do it in Fiesa like my TSM said, unless I'm missing something. That would sure stink if this weren't possible. For example, if you think you need a reversal on something--it would help to be able to relisten to see if you really made that mistake. ??? ...
Does anyone know how the company post-audit and regular QC/QA go about choosing the reports that are checked? Is there a quota per MT that is checked? Are only the ones that are not right added in on post-audit, or do they come to them automatically, not by their choice?
To give an example. For Oct 1st through Dec 31st, I was checked total of 99 reports with 39 being post-audit. Now in January 1st through today, have already had 24 post-audits!
Can som ...
.. we get an automatic score of 99.0%. I have one report in there on 12/3 but no reports for the pay week of 12/6-12/12, so they assigned me a score of 99.0%. The one report that is in there from 12/3 is higher than that. I have no idea what they base this 99.0% score on. I guess this is just a number that felt right to them, so they went with it. I'm not the only one with no audited reports for the pay week and a 99.0% score. This must be an automatic score you receive if you have no audti ...
We no longer care anymore. You keep beating us down with your nitpicking on our reports. The ultimate disgrace to our profession is marking us off for leaving a blank and QA filling it in. WE NO LONGER CARE. Your company has ruined this profession. I hope that everyone knows what kind of creeps you really are. ...
I bet I'm not alone. Your new pay plan is cruel. I would rather miss out on having a quarterly bonus and getting emotionally destroyed once in a quarter rather than every single day. PLEASE RETHINK THIS PAY PLAN IMMEDIATELY BEFORE MORE GOOD MTs LEAVE. Believe me, we really don't want to leave, but who on God's green earth would want to be emotionally abused on a daily basis? Ask yourself this. Would I want my son, daughter, brother, sister, father or mother being treated this ...
This doctor is absolutely disgusting. I have umpteen jobs for him and he is constantly coughing and snorting up his snot. I can't take it any more. It is so gross. He sounds like a snorting PIG. On top of that, he's constantly forcefully flipping through the pages of the chart and it must be right near the microphone because it feels like it's going to break my eardrums. All I can do is keep calling him nasty names...he's such an idiot, jer ...
The MTs on my account have constantly complained about 1 doctor on VR who does not belong there!! We are simply typing his reports for the lesser pay. We have complained directly to our supervisor about it and nothing has been done because we do not send the reports to QA. Certainly, you can understand what he is saying, that is not the problem. The problem is he will not speak in complete sentences, and spells everything, so how can you send this to QA? It signific ...
The site I used to go to does not exist, and the DocQManage site only has statistics, QA submitted reports and client profile look up.
There are several disagreements I have with what I was marked off for.
It is so aggravating. I should have added a word (which has no effect on the meaning of the sentence. I should not have included a word (which, again, has no effect on the meaning and was dictated. Then, there is the is that "should have been changed" to are which does change the me ...
for example, even though the dictator is obviously finished, so you upload...but if you don't listen to the very last millisecond the report will autopend and that will count against your QC.
I think this happened to me several times when I knew I didn't pend anything but it showed I did.
...
Ok Team Leads:
We all know that you are busy and we all know that you answer countless e-mails a day, but guess what?? That is the job that you chose and you knew that you would have to take this on. I am not just a robot who deserves short, snotty comments when asking a question pertaining to my job. You may e-mail but the tone and shortness can be heard when reading the e-mail. We are human beings that deserve a descent answer. I'm not saying you have ...
Honestly, this Dr. is always listening to the radio when he is doing his reports and it is up LOUD. So of course, since I do VRE, I have to delete TONS of song lyrics from every report he does.
Can he seriously not live without his terrible 80's soft rock for 10 minutes?!
...
I listen to music very softly in the background while I work. I think it helps me concentrate. I listen to mostly oldies or modern country. What, if any, do you listen to? ...
I got a major error (wrong date within the report) on post audit. I want to make sure I really did make that mistake -because it doesn't seem like the usual mistakes I make. Is there a way to go back and relisten to the report and/or look at the report and the demographics for that patient again?
Thanks -- ...
Does anyone know how to go back and listen to old dictation on this platform? I can listen to the ones I sent to QA, but don't see how to access other recordings that weren't sent to QA. Had some errors according to FIESA and don't trust their word for it. ...
Hi all. I was just wondering what other MTs prefer...little short reports or very long reports? Do too many of either affect your line count (and therefore your pay)?
I definitely prefer very long reports! ...
if I have to listen to this guy belch loudly into my ear one more time, I'm going to have a melt down. I really wish I could tell him he needs to see a gastroenterologist, cause he really has a problem with this!! ICK! ...
According to a poster below which has apparently already attended one of the payroll meetings (as the poster posted) for nuance they have decided to keep the incentive part of all of our pay going with an exception that now you have to have over the industry standard of 98% to get a production based incentive.
In addition (if this poster is accurate) they have again cut the overall pay from 8 and 4 to 3 3/4 AND 7 1/2. This is nothing but a bunch of crapploa...an MT who is now getting ...
How frigging nitpicky can they be???? Whatever it takes to keep you below 99%. If they can keep you below 98 you will feel your job is in danger and be ever so grateful to continue employment with this fantastic family-friendly company . (Gag, puke). Wrong word, wrong spelling, wrong format -- okay. But REALLY!!!
...
I knew I shouldn't have looked at my FIESA from Saturday but I did. Majority are 100% so for that I am grateful but THEN there are the others where you are marked off for stuff that make no sense and then there are the stupid errors that I did and will own up to and wonder where my brain was when I was typing - I think my brain was so worried about being marked off for every little thing that I honestly can't concentrate sometimes like I need to. ...
I know we complain and complain about this on here and we fight and argue with the TLs about this...I was marked off half a point for EACH blank that I left on a dictation that the tape cut out. The only explanation from QA was that "it was clearly understood". I am just wondering how it was clearly understood. I went back and listened to the tape and sure enough where I had blanks, the tape was cutting out. So why am I being marked off for blanks.
Then on a few ot ...