A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Question about determining accuracy... - StillStudying

Posted: Jun 15, 2010

Hey y'all,

Just wondering how you determine your accuracy on the job? I mean, is it that you are 98-100% accurate the first time you transcribe something or do you send your transcripts back and forth to an editing department and the final product determines your accuracy? I'm just trying to figure out exactly how everything in the MT biz works before I take the plunge in the next few months after I graduate. Any insight is greatly appreciated.

Reports are expected to be 100% accurate when - sm

[ In Reply To ..]
sent in the first time. Audits are normally done periodically to determine your "accuracy." Questions about dictation are sent in as blanks to the QA dept to see if they can get what you could not.

Audit scores checked spelling, medical terminology, English grammar/terminology, punctuation, etc. Each "mistake" is weighted according to seriousness of the mistake; i.e., picking the wrong patient, wrong medical terms, etc. are weighed as more seriousness than a typo or punctuation--unless that changes the meaning of the sentence. Each company has their own audit and weighting method.

Still Studying - Old MTSO

[ In Reply To ..]
Please remember that when you are transcribing a medical report, you are creating a LEGAL DOCUMENT. MTs have a huge responsibility. We require a minimum of 98% accuracy at all times. If something honestly cannot be heard, it is sent as a blank to QA. In the unlikely event that QA cannot figure it out, then it goes back to the dictator to be filled in. Good luck.

There is no time to send reports back and forth - j

[ In Reply To ..]
to be edited, corrected, etc. Your accuracy is determined on what you transcribe the first time you do a report. Where I work anyway, any report that has been sent to QA is not included in an audit, only reports you have done that are sent directly to the facility.

Most clients have a predetermined turn-around-time (TAT) and therefore every report cannot be held up to be "looked over" before it is sent, unless you are new and on 100% reviews.

Any questions in report are sent to the QA department of your employer, looked over, and then sent to client. Any others are sent directly to the client in most cases, so they have to be right the 1st time.

according to what you are saying the client - explain

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keeps track of the accuracy percentage?

Who keeps track if there are mistakes in reports sent directly to the client?

The MTSO audits reports from their MTs and - j

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reports the accuracy/audit results to the MT. The client also will conduct audits of reports by their employees and those of the MTSO. The final results of those MTs from the MTSO are sent to the MTSO and the MTSO handles it from there. The client does not report to the MT directly if the MT is not their employee, only to the MTSO.

thank you for explaining this! - explain / nm

[ In Reply To ..]
nm

Thanks for the clarity. Also, wondering... - StillStudying

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how exactly errors are determined when, to me, it seems so subjective at times. I had a report that read something like: "Mother died at 83. She had cancer." That was the "correct" way. I put a comma after 83 instead and it was marked wrong. Is is really that cut and dried what is an error and what isn't? Thanks!

Periods are preferred versus commas. Whenever - sm

[ In Reply To ..]
you can choose between a comma or a period, put a period. Short sentences are preferred versus run-on sentences.

Usually every statement and every diagnosis ends with a period.

Thanks very much everyone! - StillStudying

[ In Reply To ..]
Very valuable information. Have a great day!

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