cannot get support to answer phone. sm

Who's minding the store? Because there certainly doesn't seem to be anyone there - despite the fact that the RTL is supposed to be on duty for another hour and a half. Trouble with my que on the weekend has been going on every since the last maintenance. Wonder if the two are connected or coincidence. ...

I had some questions and I never hear back. ...

and I mentioned that the ASR in DQS 7 is BAD, much worse than before. He said, "yes, I know - it's because the system has to relearn from scratch all the dictators, and it's going to be a while before it gets as "good" as it was before." He was just matter-of-factly telling me this. No skin off his nose (or his salary). My chaps my hide is that the MTs have to take a pay hit during all of this "relearning" time. And that is not even to mention all the other DQS 7 glitches....A ...

I went to the intranet and cannot find it? Can anybody help me? Thanks ...

I desperately need to get a word expander up and running on this. Emailing does not seem to be working. ...

I work on escription at another company and am having platform issues that the IT guys have not solved so am left to have the creators of the product solve the issues. ...

I am thinking about switching my current phone line and going with a bundle deal for our second house. Does Dictaphone C-phone work through a cable phone line? I still have the copper wiring at my primary home because I was afraid to switch it so didn't include the phone service in our cable package there. Thanks! ...

Anyone know if the C-phone will work with a digital phone line ? (I think it's also called a VOiP line). I'm moving to a new place that has a digital line & don't know if I should have a regular phone line installed instead. Thanks for any help. ...

Daughter needs a need phone. Don't want to have to buy a data plan. What is NOT a Smart Phone these days, but has a full keyboard for texting? Thanks. ...

For surgical scrotal support, doctor says " a scrotal supportee was left in place." I have googled this, looked in Stedmans GI/GU, surgical and equipment books. Cannot find. I would like to think scrotal supporting, but she definitely says "a". Has anyone heard of this? Thanks. ...

I've asked numerous times; all get ignored. I have asked what happens if I can't get my hours in (I'm FT) in any given week (s).....Will I lose my health insurance? She picks and chooses which emails to answer. Any FT'ers who regularly find it next to impossible to get their hours in -- did you lose your benefits? ...

to someone who has in depth knowledge of the new HIPAA rules and regulations, please respond first and then I will ask my question. thank you. ...

After 50 years as an MT I am now only doing SR from hom ...

Ever wonder what is going on with the work? Lots of it one day, none the next? You get no answers from anyone on your account? What are you supposed to do? I've about had it. ...

I've been working for almost two weeks now for a company and have sent QA several messages concerning questions about appropriate ways they want the reports done as well as dangerous abbreviations (I did not use them at my last job.) I cannot get an answer and it just bugs me badly. ...

No one answers my emails when I ask why my accounts have no work. It's been going on for a very long time, but so much worse now. I thought a new account was going ot start, but I haven't heard a word about it. Is something going on that I don't know about? I realize they were going to be switching to more SR and MTs weren't all that happy about it (my own pay will be 1.5 CPL lower and only 4CPL for SR work), but what happened?I absolutely hate coming to a r ...

from Qcare. I haven't been able to log into MQ central or get my e-mail for over 2 days already. I thought they were supposed to answer in 24 hours?! ...

Now Plllleeeeasssse moderator, don't move this to some other forum. I really do need for a MedQuist QA person to answer this question.... My original blurb was placed on here, and it was moved to the Word Board. I got answers from others who do NOT use ASR platform of MQs. I realize BOS2 says the number, and that is what I have been doing for about a year now. Here is the headache that we MQ employees endure. ASR seems to do whatever it wants and does NOT follow rul ...

How come when I had to F11 a job today (first time in 6 months), I was still paid for ASR rate, even though I typed it? Is this because of all of the people "claiming to do an F11 day," thereby screwing the rest of us??? ...

as it will be moved to the tech board where it belongs, but it doesn't have email options. I really would like someone to let me email them with a screenshot of the Chartnet I am working on. I have permission from my TL. We are switching over to Chartnet and I just hate it. I have read where everyone loves it but something is different with what I am working on. Early on, someone suggested it was set up in M-Modal version which is not as user friendly, but all ...

While training on Docqscribe 7.1, do we get paid hourly or straight transcription rate with a little extra for training? ...

With templates that are spaced wrong and punctuated wrong? I've been gigged for 1 space in the past. Whoever entered this template doesn't know how to use hyphens either. ...

I was acquired 1 yr ago. I had 4 years service with previous company, and was told we brought that with us, so I assume now I have 5 years service, right? At the time, there was a schedule of PTO hours earned per years of service, I think it was about 3 weeks if you had 5 years. I do not see that anymore. Does that mean everyone only earns 4.62 hours of PTO per pay period no matter how long they have been employed? Also, regarding the "time off without pay." If I h ...

Still in training and asked if there was a way to look up old reports on Bayscribe. Does anyone know? Thanks for any help! ...

using numberical 2 and Roman II, was told was between types and conditions of disease. Am confused, can you help? ...

If a doctor is dictating the wrong word consistently throughout the report and stating the word very clearly, do you change it or leave it? ...

I just read online that Costco employees make $20 per hour. Could I be any more depressed? ...

asked, "I am trying to get a grasp on the IC vs employee thing but I don't understand why a company would want to hire an IC then?" No one has answered this as of yet. Why would a company hire an IC then? Because they don't have to take out taxes, (including their share of Social Security), and they do not have to provide benefits. All they have to do is cut the IC a check, and then the IC is responsible for all the taxes, including all of the Social Sec ...

Can anyone tell me where I send the constant errors on the same exact thing from ASR to so that they can fix it??? Please ...

cannot get support to answer phone. sm - ververyoldmqmt

Support unavailable - killer weekend

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