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Whoa ... did any of you get that email from the TSM - in the western region?

Posted: Jan 06, 2014

Mandatory night and weekend schedule changes, beginning immediately for every person on this BOB, but that this is currently becoming a company-wide requirement. Calls for schedule changes are going out this week and everyone has been asked to begin getting prepared to make the switch and to have talks with families about the upcoming work schedule changes. The fewer nights and weekends you currently work, the sooner you will be contacted about making the switch. Switches to other regions to keep your current schedule isn't an option because other regions have been instructed not to accept new transfers unless the employee is willing to work nights and weekends.

Coming soon to a region near you-mandatory schedule changes to meet the demands of the clients to fit more of a 24/7 demand. So be on the lookout, seems to be a new change within the entire company.

Already happened in the North mid last year. - dnr

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My schedule was already crappy enough :-D. I was already working weekends and nights.

Why do Americans have to switch to cover nights and weekends? - Isnt that what India is for???? sm

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I guess they cant hack it, so Americans have to pick up their slack. They suck, cant do the work properly, it wastes so much time and money to have them doing the work in the first place. Global 24/7 coverage was a good concept, but the global workers just cant produce the quality. It's amazing the MTSOs can't or won't acknowledge this.

Just send all the d*m work back here and have it done right the first time, on time. Pay decent and Americans would take night and weekend shifts in a fair rotation.

It's about time - XYZ

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Every other MTSO requires employees (ALL ... not SOME) to work at least ONE weekend day, and some already require both one weekend shift and one night time shift. MM is the one and only company I know of that still allows MTs to believe they are too good to work anything outside of a M-F 9-5 shift.

I've been with MM for 15 years and I've worked some night shifts and some weekend shifts since I started here and I'm beyond tired of the attitude of "entitlement" that some employees have, that they get the cushy day shifts because of their so-called seniority. I would loveloveLOVE to see this requirement finally . It's about time.

The rest of us have families who want to spend time with us at night and on the weekends just like everyone else.

Companies used to hire part-timers wanting extra - sm

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income to work evenings and weekends & the day shifts were the full-time positions. That worked out great for everyone for years and years. I guess that was just too much trouble for the poor corporations.

I have always had at least one weekend day - at mmodal..sm

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Matter of fact, when I came here they promised me days and I took one weekend shift..Then I quit my other company and come here to find out my shift is 11 am to 7 pm..Seriously? sucks I can't get anything done, nor pick up any kind of part time job, so 5 days a week are shot to hell, never would have quit the other place..

Is there still a pay differential or is that long gone? - IVMT

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I've been hearing about this becoming a requirement across the board so I'm not surprised to hear that it is being implemented in the western region. It's a matter of time before it is announced in the eastern region as well. Apparently, MM is having a super hard time keeping their accounts in TAT and are being dinged with fines left and right.

Is there still a differential for working nights and weekends? Years ago there was an incentive but if they've done away with that it could be a big reason why they're having trouble getting workers to voluntarily give up nights and/or weekends with their family. If they would sweeten the deal by getting up off of some differential money this might be a non issue.

EXACTLY ... and production bonuses - MME

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Those 2 things right there would help a LOT and go miles in enticing people to work nights and weekends and have to be tons less expensive than what they're paying out in "mandatory OT" or fines for being out of TAT.

Look if I know I'm going to earn the exact same amount working during the week when my kids are in school, as I would working nights and weekends,or that I'm going to earn the exact same rate of pay with 30,000 lines as I am 20,000 lines, nothing, absolutely nothing, is going to entice me to *voluntarily* work nights and weekends or put out more lines.

Maybe these 2 factors are the whole reason why MModal is having such a hard time with TAT fines and night/weekend coverage. There is absolutely NO incentive for us to put out more work, or for us to take those shifts, other than to bail out the TSM. Sorry, they will have to force me because I would never voluntarily sign on for that - not for the exact same rate of pay I earn working my M-F, 9-5.

The original excuse for using Indians was that - sm

[ In Reply To ..]
they would be working our overnight shift, which is their day shift, so we wouldn't have to. They've slashed my income in half even though I'm working even harder fighting this awful ASR, cut my PTO, and threw me in a pool with a ton of accounts. I will not work nights and weekends for minimum wage.

You may not have a choice soon - anon

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When this becomes mandatory, you may not have a choice. And if you refuse you may end up unemployed, making that minimum wage look like a million bucks.

That's what they're counting on.

Thought one weekend shift was already mandatory. - Frustrated MT

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I was told years ago, if I did not change my M-F shift and work at least one weekend shift, my resignation would be accepted, no exceptions. I wanted Sunday off, so I work Saturday. I just wanted 2 days off in a row, no split days off.

I think when people are hired now, it is not a choice - anon2

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But some employees have been "grandfathered" into M-F/9-5 and have never been expected to switch their schedules. It sounds like that's about to change.

Why hire people for first shift & then force them - sm

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to change to a crap shift? Why not just hire some for specific weekend and evening positions in the first place?! Bait and switch.

IMHO, I think you just have a really bad TSM who - sm

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doesn't know how to maintain her scheduling properly. There's no need whatsoever to force everyone in the BOB to change their shifts. Thank goodness I have a good TSM who knows how to do her job. Good luck to you.

It's not a "TSM" issue ... it's company-wide - anon

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Good, bad or otherwise, all TSMs will be moving to this regardless of their scheduling capabilities. This is not a TSM decision - it's a corporate one.

My TSM is taking voluntary schedule changes - sm

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to accommodate the BOB demands and minor tweaks. She is putting forth the extra effort to avoid major changes to our schedules that we did not sign up for. I feel fortunate to be in her BOB.

Mine was doing that too, except ... - wiley

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... she said no one was volunteering so now she's being forced into doing it the corporate way - making it mandatory. She said 75% of her team was on board working Monday - Friday day shifts and the work was sitting and building with no one on board Saturdays and Sundays. So now she said she is done asking for volunteers and corporate is forcing her now to do it THEIR way - by making it mandatory.

I sure hope for your sake there are lots and lots of generous people in your BOB stepping right up for night and weekend work otherwise the corporate mandated changes might be coming your way next.

I am not doing that, they can lay me off. - anon

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I wish they would just lay me off. I have one more year here and then going to retire.

Why? Is it beneath you to work a weekend or night shift? - anon

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This is EXACTLY what was mentioned in the post above - this sense of "entitlement" that some people have that they are too good to work anything but a weekday shift.

It drives me crazy. If being stuck with a crappy weekend or night shift is good enough for me, it's good enough for you. No one is "immune" or better than anyone else in this company - you should know that by now.

I dont mind working one weekend day - sm

[ In Reply To ..]
But I signed on here for a day shift specifically and I have other obligations after and above this. You just cannot say guess what now you work so and so, there are other factors involved, other jobs, family responsibilities, etc. Stop hiring people for days and hire for evenings and there is no problem. Wondering if they force you to change and you refuse because of other obligations and you get fired if you can collect U/E.

I think anytime they are not able to fulfill their terms of employment - anon

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You should be able to collect UE on that. The problem that I foresee is if they fight the claim, saying they tried to offer alternative scheduling, therefore they made "every effort" to fulfill their terms of employment, and the employee's claim gets denied because the employee refused to comply.

Just think of all the UE claims they could get out of, by making this mandatory schedule change, and having people refuse it. Who needs a mass layoff? The employee wouldn't have a leg to stand on.

But suppose you could show say college courses - sm

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Or maybe medical reasons why you cant do it. I personally medically cannot handle a night shift. Hard enough to sit here all day but nights just not going to work

I've paid my dues on nights and weekends for years. I was - sm Not the poster above

[ In Reply To ..]
hired for a daytime position. I personally have way too many family obligations, including taking care of an elderly relative, that tie up my evenings and nights now, which is why I applied and was hired for a daytime position. I have honored the terms of my contract and agreements made upon hire. They should do the same.

Anon, you have some serious problems - and no clue

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Saying it is "beneath" someone, or they are "too good" to work the same shift as you is absolutely ridiculous. You do not actually know of any person's situation and why they work the shift they do, and your accusations are not only insulting and rude, but obviously show how clueless you are.

The same could be said for someone who signed on to work nights or weekends and are asked to switch to week days. It simply is not the shift they signed on for and there are reasons for that. I have very important and personal reasons for working the shift I do. If I were told I had to change, I simply would have to give up the job....not because it is "beneath" me as you say, or that I am "too good" for it. Your rudeness and insults really have absolutely no creditability in making a valid point of any kind.

well I kind of know where she's coming - from

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I too don't feel very sympathetic towards people who don't think they should have to help out on the weekends.

Help out on the weekends? It is not their shift! - sm

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Your shift is your shift, whether it is day, afternoon, overnight, weekends, etc. If a person works first shift M-F for 40 hours, helping out on the weekends is called OT!

People do agree at hire to work evenings and/or weekends. Many prefer that because of other jobs. If they are asked to "help out" during the week, that is also OT, and certainly not convenient to them either. You cannot have this attitude toward people who work their shift just because it is not the same as yours.

I am first shift M-F. I put in 40 hours and I have never refused to help out on the weekends, but 40 hours is 40 hours and anything more is OT. On my accounts there is more work during the week than on the weekend, so why would someone move me to the weekend if the work is going out of TAT during the week? If I did change my shift and worked evenings and the weekend, I would not want someone to ask me to work during the week either. You just can't have it both ways. My problem with ANON was suggesting that someone felt doing so is "beneath" them, or they are "too good" to work hours they were not hired for. That is absurd.

Have you even READ the rest of this thread? - anon

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If you had read the rest of this thread you would've seen that we weren't talking about OT or helping out "extra" AT ALL.

Yes, I read it. Did you read what I said? - Still clueless

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Just because someone does not work the same shift as you does not mean they consider themselves "too good," or it is "beneath" them. It means they have reasons for choosing the shift that they were hired to work....the same as someone who chooses nights and weekends. If you are not working a shift that is to your liking or you are asked to work a different shift that you do not want, I don't believe anyone is holding a gun to your head to do it. You accept it or you do not. This is not an "entitlement" attitude as you suggest, and your insults may apply to a very few, but not all.

Now, if you read this and still do not understand, reply again and I will try to state it in terms that you can understand without insulting you or belittling you.

Shift differential? - poorhouse

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Does mm offer shift differential for nights? I know they don't for weekends because I'm on every Sunday and don't get anything extra. If they'd offer me double time for overnights, hell yeah I'd put in a couple. lol Actually, how can anyone ever plan to cover shifts in this biz? You never know if some doc is going to play catch-up and dictate 100 summaries or if there's just a low census at the hospital or if there's a full moon and the psych ward fills up suddenly. You just never know.

a little - not much

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and it doesn't apply to QA, but does apply to SR and transcription.

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