A community of 30,000 US Transcriptionist serving Medical Transcription Industry

QUIT MICROMANAGING ME!!!!!!!!!!!!!!!!!! - sickofit

Posted: Jan 28, 2010

Audit feedback T'ing me off, sorry. I fail to see how adding or leaving out "a" and "the" should be anywhere near a major category, downgrade or not. Absolutely none of the "errors" I am being dinged for have any effect on patient care. I completely reject audits as a valid assessment of my skill, especially since dictators are obviously not held to the same standard. We are given too many sets of rules to follow. D* if you do, d* if you don't. Half of the dictators can't even speak recognizable English. Another huge percent make no effort to speak clearly or follow their own profile. The whole thing is ridiculous. This job is being made much harder than it needs to be. I have passed all the tests over and over again. Shouldn't we be trusted at some point and be given credit for having a brain?

Since leaving out every squeak or mumble and adding tiny words is so critical (OH MY GOD DO I NEED A COMMA HERE??) I will now transcribe in numerical order please um number:

1. The MT is burned out. Paragraph.

Numbernext: The MT is mad period.

Numbernext: The MT is underpaid period.

Numbernext number: The MT is just about ready to quit. Um correction, go back to the chief complaint and add this is all BS.

micromanage - icmt

[ In Reply To ..]
First of all, this made me laugh, especially your last "numbernext number." I fully understand and agree with your frustrations. It is very difficult at times to distinguish whether a dictator is thinking out loud, "ahh" "umm" or if they are actually saying "a." I don't believe that the auditor can truly tell either, but if they think the word sounds like it should be there, then they say it should be there and you get marked. Hang in there. We're all going through it.

audit - Ellie

[ In Reply To ..]
Kiki: When you say to hang in there, we are all going through it, do you mean just putting up with all sorts of you know what or literally, we are all being audited. Call me paranoid, I guess, but I take things very literally and am always having to ask people if they are serious or are they kidding, being facetious, etc. I have seen a lot of posts lately about audits so it makes me wonder.

micromanage - icmt

[ In Reply To ..]
Kiki?? Not sure who you are referring to, but I assume you were asking about my post since I was the only one who responded so far. Anyways, I just meant we all have to listen to dictators who are always saying "ahh" "umm" and making it difficult for us to decipher exactly what they want transcribed. And I would guess that everyone has work that is reviewed for quality.

AUDIT - Ellie

[ In Reply To ..]
Did not mean to call you Kiki, I had been reading some of her posts just before I wrote that. I have never heard back from my CCM about any of my audits, so I was just curious what kind of schedule they go by. Once every month? My CCM told me a few years ago if there was a problem we would hear from her. I remember getting an email from her a long time ago about what they would be auditing for that particular time, but thats it. So, just wondering. Appreciate it.

I get audited once a month - or whenever the QTL

[ In Reply To ..]
gets it's done. It's supposed to be a random sampling of the jobs I have done, but sometimes I really wonder. The last time 3 out of 4 jobs were on accounts I was not familiar with and just happened to be given on that day. Of course I made an error on one of those that brought down my audit score;) Still passed with around 98.5%, so whatever. I just keep plugging along.

Ellie: - Kiki

[ In Reply To ..]
I'm Kiki--but you are replying to the wrong person; I'm not in this thread...I think you meant to say to "icmt" :)

micromanagement - kayla

[ In Reply To ..]
My thing is each QA is telling me something different. One wants headers when not dictated, one doesn't. One wants something hyphenated, one doesn't and on and on. Also have account that is 99% ESL, no known American dictators as of yet, although one or two are intelligible and it is hard enough trying to distinguish what they are saying let alone having to second guess what QA wants me to put in.

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