A community of 30,000 US Transcriptionist serving Medical Transcription Industry

NJA. CCM says we have to makeup time on weekends - mtm

Posted: Nov 06, 2009

only. Is there anything in the handbook about this?

Weekends - Krispie

[ In Reply To ..]
We've had to do that for a long time.

It's ridiculous, but I want to know if it is written in blood somewhere. nm - mtm

[ In Reply To ..]

Weekends - Kreme

[ In Reply To ..]
We got one that says if we are running out of work during our regular shift, we need to change our schedule to "match the times when volumes are higher"... (weekends of course).

They should just tell us "you're only going to work OUR schedules" right?!

In the "good old days" people were hired specifically for nights and weekend coverage. I was hired on as a Monay through Friday day worker. I work all my hours and help when I can. They should enforce the weekenders and night shifters and hold them to their assigned schedules. My thought anyway...

I changed my schedule and work on Sat and Sun. I did this - mtm

[ In Reply To ..]
to match the times when volumes are higher so I could get my line count. Now I run out of work because everyone is making up time. We have to make it up on Friday afternoon or Saturday, my regular day. If I take off on Saturday, am I also supposed to make up the time on Saturday? Someone needs to get their head out of their butt.

I am a weekend AND night shifter...... - kiki

[ In Reply To ..]
I AM required to work my required my schedule, and why wouldn't I want to? It IS the only way to get paid.

What happens to ME is that sat/sun are my regular work days and I end up getting NJA on MY REGULAR SCHEDULE because of all the peeps getting on to make up THEIR time. It's not their fault, they were told to do so, but don't try to blame "night and weekend" shifters for your NJA sitch.

Besides, this is ALL a MUTE POINT....we all ALL getting NJA because of the work being held/sent to India, plain and simple. Once we all realize this we can stop blaming each other.

- kiki - Kreme

[ In Reply To ..]
I guess it's all the way around. Unless we hear it from someone else we assume it's just us. Thanks for the perspective.

p.s. It's a MOOT point, not mute... No offense intended at all! It just made me laugh because I thought of an episode of Friends when the character of Joey used that line and said "it's a moo point, like a cow's opinion, it means nothing"!

Anyway, like I said, good to hear another point of view on the NJA.

no work policy - go figure

[ In Reply To ..]
The MQ no work policy can be found on MQ Central under human resources, then policies. Scroll down towards the bottom of the page. If I remember correctly you are given a choice.

NJA - ccm

[ In Reply To ..]
From MQ Central's work availability procedure 5a. Make up time: If the Employee decides to make up the time for the hours not
worked for the remainder of their scheduled shift, the work availability QCare ticket will be assigned to the Supervisor, Service Delivery to contact the Employee to SCHEDULE the make up time and to populate the appropriate excused absence in eTime.

Why wouldn't one choose to SCHEDULE any make up time to occur when there is a need, i.e. weekends?

It's up to the employee, and - sm

[ In Reply To ..]
if the MT can't work weekends, why should they be forced to? Perhaps MQ should keep their end of the deal & provide work for the MTs during their regular schedules rather than sending it to India. I don't see CCMs and CEOs working weekends....

NJA - ccm

[ In Reply To ..]
most ccms in our region work weekends, you are not looking in the right places

NJA - Court

[ In Reply To ..]
Working to make up missed hours is not the issue. Being told that since there is no work during our SCHEDULED HOURS, that we should change our schedules to get the minimum required my the MQ.

The thing is, here is ALWAYS work. I've been in this field for a long time. There is never, NO WORK. There should never be NJA! Work that should be ours is being routed away or held. I believe this to be true based on past personal experience.

There is also no enforcement of MTs that are hired to do the evening and weekend work because CMs/leads, whatever, only work M - F 8 to 5 (at least MINE anyway, not all i'm sure)

At my last job, we had people hired, scheduled specific hours and got round the clock, 7 days a week coverage with CONSTANT job flow and very rare occasions of backlog.

making up time - sm

[ In Reply To ..]
No, you don't have to make up the time. That's why there are so many choices given when NJA happens. If you HAD to make it up, the option to take the time unpaid would not be given.

I wish somebody actually knew how to work the Gap Analysis correctly. Then, these NJAs would not be the norm in some areas. They definitely aren't using that system right. It doesn't take a rocket scientist to figure out when one area is constantly getting NJAs and other areas are constantly getting OT, people need to be moved around to different areas. Yes, it's a pain to learn different accounts but it's better than dealing with NJAs.

Partial Unemployment - NOMO

[ In Reply To ..]
I had talked to a women who retired from our state's unemployment office. She was adamant that if we have scheduled hours, are present to work all of those hours, and have no work available, then we are eligible for partial unemployment. I am thinking being required to make up the time on weekends would constitute OT in this situation but I will ask her next time I see her.

I wonder if my state even supports that - madmamma

[ In Reply To ..]
Where would I find that information? Would Medquist ok partial unemployment or just lay you off completely? I think I have heard them doing both.

I got partial unemployment in MN, no problem from MQ - tillie

[ In Reply To ..]
NM

I think that if you chose to make up time, then - Tess

[ In Reply To ..]
you must do it when they need you the most or there is plenty of work. In other words, on the weekends. Cause if you just worked when you wanted then it would kind of not be fair to someone scheduled during that time if you were taking work from them.. that is kinda what the staff gap thing was supposed to do, see when the need was for MTs and spread them out better for coverage and no NJA... but in the grand scheme of things, sometimes there is more work than others and that is just a fact.. it cant all be predicted obviously.. they are just so anal about TAT that when there is a little more than normal they panic and offer OT and extra incentives, then all the work gets gobbled up and we are back were we started with NJA.

Sorry for the run-on sentence. LOL

You can chose no pay or PTO as well.

I can't chose PTO because I am part-time with no benefits. The issue - mtm

[ In Reply To ..]
I have is that now it is Saturday morning, I am scheduled for 6 hours today, and there is no work. I have been checking the backlog since 4:00 a.m. and now it is 8:30 a.m. Today is the last day of the week, and I won't get my line count. Since my CCM won't let me make up time during the week, I am up a creek if there is no work on the weekends. I could understand making up time on the weekends if I had asked to flex my schedule, but I didn't. This is simply because my accounts were out of work.

Similar Messages:

Dec 26, 2013

Hoping my fellow MTs might know if there are companies that hire for 15-20 hours a week. I can work both days of the weekends and a couple evenings per week. It's almost impossible to ascertain this information from companies' websites, and they make it difficult to contact their HR departments. I appreciate any advice you can lend. ...

Dec 09, 2013

If they may be hiring now, that's even better! Thanks in advance! :) ...

Feb 07, 2015

the necessary lph, but min wage went up in my state and I ended up with makeup pay last pay period. ...

Apr 20, 2011

Anybody else have a "makeup payment" amount included in their pay check? These checks are SOOOO confusing. Anyone know where they include any shift differential amount? Thanks. ...

Feb 01, 2012

The last 2 weeks (pay period) have been my first pay period off training. I received a email today along with others because it wasn't just for me but other members of the region as well. It said that upon reviewing our ADP Timesavers that there was an issue with the number of hours not amounting to min. wage (7.25). I have to say the first 2 weeks off training on this new acct was not fun. There were some hard dictators, not all of them, but the ones that were ...

Dec 10, 2014

I'm looking elsewhere but my options are limited. They wouldn't have to pay me that makeup pay if they would JUST STOP SWITCHING MY ACCOUNTS!! Or at least limit them! So every time I get used to an account and my speed picks up, well you know the same ol story. Anyone else out there getting makeup pay? How long do they allow this to go on before they get rid of you? They must not like it, although not HALF as much I DONT like it. I just ...

Mar 06, 2015

Or tell me where I can find information about it in paperwork or online? I'm a newbie that's been getting makeup pay every pay period, but I really don't know the what's or why's about it. Also, how is it determined what pay tier you get? Is it by line count? I understand about the QC and quality scores affecting pay, but I don't get the tier is determined. ...

Feb 04, 2013

Is it just me or has the work gotten out of control across the board on weekends? It seems like there are lots more S.O.S. e-mails since the merger. I wonder if people quitting is the reason? Then again, it could be a combination of that plus the fact that treating us MTs like peons without any say is coming back to bite the higher-ups in their proverbial buttocks (that's MT for butts). I know MY motivation to help out on demand when th ...

Jul 19, 2014

Are there only companies that hire for weekends only? ...

Apr 09, 2011

Why do MTSOs require weekend coverage for every one of their accounts? I have 2 and have work up the yin yang during the week but come Saturday, I'm watching paint dry. My MTSO requires 1 weekend day, at least 4 hours. I changed my weekend shift TWICE to work during the "busy" dictation times and I'm still NJA. Now that it's getting nicer outside, I've got plans and wanna have a life again. The higher ups get off every weekend, why can't we, or at least rotate? I do ...

Dec 15, 2013

Why are we always expected to work extra and catch up on overdue work on the weekends that builds up because there's not enough coverage? Here's an idea: schedule and/or hire the appropriate number of MTs to cover those two days instead of asking us to make it all better when the weekend panic mode sets in, which is every single weekend lately. Of course in order to attract weekenders, that would entail actually paying a living wage a ...

Jan 17, 2010

I also was concerned about the statement in the handbook indicating that even as PT we had to put in an 8 hour day on the weekend. I contacted the appropriate person who informed me that the polices in the handbook are directed to Transcend MLSs that are hired “the normal way,” and not to the MDI MLSs who are coming in via the merger. Nothing will change about the way you schedule yourself as long as our accounts stay compliant with TAT. Like you, I am also going to b ...

Nov 19, 2011

My dictations seem a lot easier today on Saturday with a lot of good dictators versus all of the horrible dictators during the week and I was wondering if this could be due to the Indian MTs not working weekends, or maybe it is just my good luck today! ...

Feb 06, 2014

I work every weekend, and since Christmas there has been little to no work on the weekends. I tried to do remedy tickets, but the date automatically advances to the upcoiming Monday date, and if I type the date in manually, it gives me an error... and then shows a calendar to chose a date, but all the weekend days are grayed out. I asked my supervisor about this since I am eligible in my state to get compensated for at least 1 hour of pay, and she tells me you CAN do this, but that w ...

May 25, 2014

The foreign docs are out in full force,, cannot understand a word they are saying and no American docs to transcribe to help get my line count to anywhere near acceptable range..praying for a lightening strike or an internet failure... ...

Jul 27, 2014

As an IC, does TTS have incentive pay for working in the evenings and on weekends? Another company I am looking at does. Thanks in advance! ...

Feb 14, 2015

How difficult it to get time off on holidays or weekend s? I am struggling with this in their job proposal to me. I don't mind working a couple holidays, but not every single one. What do they do if you call in "sick"?Why would a company not offer employees some holidays of? I just can't imagine working EVERY holiday. ...

Mar 27, 2015

Just wondering. Nuance bought out my old company a while back, and I have always worked Monday through Friday. Now all of a sudden they say we HAVE to work either Saturday or Sunday EVERY WEEK. My question is, if I had said no to the weekend as I was hired Monday-Friday, could they have fired me? ...

Aug 21, 2010

Isn't that a kicker? WHERE IS MY WORK????? Does anyone know how to manage a workload? My CCM obviously needs help! Six months ago, it was "We need Monday hours... move them or else." Four months ago, it was "We need Friday hours... move them or else." Three months ago, it was "We need Saturday evening hours... move them or else." One month ago, it was "I have no Sunday coverage... move hours or else." This month it is "We do not need Monday hours, move ...

Jan 04, 2011

I don't think that is IC status is it? ...

Apr 07, 2011

x ...

Apr 23, 2011

I had a feeling this would happen as I've been low in work all week. I'm tired of waiting for reports to fall from the sky this evening. I'm tired of no work the rest of the week too. ...

Apr 30, 2013

If anyone knows of a hospital, clinic, or large practice offering remote full-time or part-time employee positions, I would really appreciate an email. I have the sudden need to help support a family member long term (in addition to myself) and really need to find a long-term remote employee position for the stability. Yes, I watch all the various employment sites and even individual hospital sites, but I was hoping that maybe, just maybe someone who works for a hospital that does th ...

May 06, 2010

I am wondering what the average for part time and full time status is either if it is done by line count or hours. Thanks so much! ...

Dec 08, 2011

Has anyone working for an MTSO been downgraded from full-time status to part-time status based on not enough hours worked to be considered full time, yet making well above the minimum amount of earnings required for full-time status? ...

Nov 03, 2010

nm ...

Feb 06, 2011

It has been inconvenient, and maybe a bit confusing at times, to check my time card hours for my shift as, because of my time zone, part of my hours show up on the next day because I work 2nd shift. I wonder if I will get overtime for yesterday, even though I did not work overtime. I had to start work several hours early because of maintenance, so all hours were completed before the hour my hours start showing up on the next day. Fine. But the last couple hours of yesterday show up as today, ...

Jun 13, 2011

Ever since they have changed Schedule Source and now it has a display called today's activity with "actuals" hours, this has not matched the hours shown with the time clock punches and is less than the hours according to the clock punch. The difference adds up to a significant amount over time. I am really suspicious about being jypped paywise. ...

Apr 09, 2011

I worked for MQ full time and then went to part time last year, before finally quitting altogether because of health problems. I seem to remember an obscure policy that if you were full time and then went to part time, you could not go back to full time for a period of at least 1 year. Can anyone verify that for me? IF, and this is a big IF, I were to go back to work for MQ, I would need to be full time. ...

Jan 10, 2013

I'm curious as to the difference between the benefits for part-time versus full-time employment. Are they the same? ...