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While in training, if you found a mistake made by - wannie


Posted: Jan 10, 2012

QA when they were checking your work, would you tell your trainer; i.e., something was "corrected" on one of the reports I did; after looking again at the client profile, the way I had done it was the customer's preferred way.  TIA for opinions.

I emailed you!...nm - wasHappyMt

[ In Reply To ..]
:)

You should ask for clarification - without crowing.

[ In Reply To ..]
nm

That's exactly what I did and cited my reference. Thanks. nm. - wannie

[ In Reply To ..]
nm

Questioning QA - Old MT

[ In Reply To ..]
I've been MT and then QA person. There is nothing wrong with "questioning" QA, but just say you need clarification or "there seems to be some confusion..." Charging in like a bull accomplishes zilch. The QA person WILL BE INFORMED if they were incorrect. The QA person ALSO GETS AUDITED.

P.S. - Old MT

[ In Reply To ..]
I meant to mention, call it "feedback." Has a less confrontational ring to it.

I did. Told her I just wanted to know for future reference. nm - wannie

[ In Reply To ..]
nm


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