A community of 30,000 US Transcriptionist serving Medical Transcription Industry

PAID FOR DOWNTIME - WONDERING

Posted: Apr 14, 2010

Right now, I am sitting here because the platform is down. Legally, does my company have to pay me for the hours I'm not working? Their status is no, and work longer hours to make it up. I'm tired of this.

Employee yes, IC no. - nm

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.

Good to know........ - wondering

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but it will never happen w/them.

downtime - mt

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in this case if you are employee, I would say yes. We had a huge platform/server crash at MQ for 3 days once a few years ago. We were actually paid for downtime. I couldn't believe it.

"down time" - Ex-MT

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It's a business tactic. Keep a log on your calendar when their "downtime" occurs. You will soon see a pattern and amazingly their "downtime" and "no work" claim occurs during the same weeks about the same time every month. That entire thing is BS. You can bet that the physician deficiency letters are not being sent out in order to make the monthly report look good to upper management.

As far as employee and IC being paid, well, if you are an IC and your contract states that you will be paid so much for so much time, they have to pay you, if they signed the contract. It is their problem if there is no work available -- they still have to pay according to the contract. Why do you think that organizations want to pay by the line. If you are an employee, they can abuse your paycheck anyway they want to; it will all depend on how ethical the employer is. From my experience several years ago, some healthcare organizations play some unethical tactics with their employees, especially the MTs. I have never been in a union, but I can say that a union in healthcare wouldn't hurt because I don't think that the business world can comprehend some of the tactics that I've experienced. (I have worked in both areas.) It is too late for any type of union or respect in the MT industry. The MTs themselves started running this "profession" into the ground more than 10 years ago by not respecting other MTs and undercutting pricing to get work.

No. They cannot force you to sit and wait. You also - can reasonably do other activities while waiting.

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nm

DEFINITELY yes if employee....if they refuse, turn them into - labor board in their state! nm

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nm

I think we are working for the same company - Long time MT

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The system is still down and it's 6:45 p.m.

I just looked at this post I started from yesterday. - wondering

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I checked the last time at 6:30 ET and the system was still down. Yep, I think we work at the same company! Sucks, doesn't it? !!

To settle this once and for all, call the US Dept. of Labor. - sm

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I did already. They told me that if I am on a set schedule and logged into their system during my set schedule, and I do not make enough during that set schedule to equal minimum wage for the 8 hours, then BY LAW the company has to pay at least minimum wage. I explained that they give us a set schedule that we are expected to work when they are swamped, but if there is no work available, they expect us to "flex" our time and come back later and work to make our lines. I also told her that the only time our employer accepts as "working time" is when we are physically typing in a report. They don't consider looking up demographics, researching terms or physicians, reading company emails, etc. as actual work time. They said at USDOL that this is totally incorrect. In fact, she was very interested in the name of the company and opened an investigation. (No, I cannot give name right now, but it probably will be known in the future.)

So, call the USDOL and state your case. We have to start fighting back, and the more that do this, the better our chances will be of changing the way these MTSOs treat us.

Similar Messages:

Jan 15, 2010

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Jun 20, 2012

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Jul 14, 2014

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Sep 26, 2014

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May 20, 2015

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Nov 26, 2012

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Mar 01, 2012

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Feb 18, 2011

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Feb 09, 2012

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Jan 11, 2013

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Sep 12, 2013

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Nov 30, 2013

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Nov 12, 2014

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Mar 31, 2010

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Oct 07, 2010

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Nov 04, 2010

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Feb 06, 2011

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Apr 01, 2011

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Jan 11, 2013

Do we stay signed in during downtime? Cannot find the policy. ...

May 20, 2015

Has anyone gotten an email from BR or PK regarding Fluency downtime on May 18 and how much we will be paid? I am short 1.30 hours for that day and WILL NOT use PTO for their problem, nor will I make that time up. Global ticket number was 99999, and we were told not to submit a remedy ticket... I did make a note of this on my timesheet for this day stating I will not be using PTO for this and I am expecting 1.30 hours from M*Modal since this was their problem. I don't think it's very li ...

Aug 03, 2010

I will get paid downtime for the hours that I missed while waiting for them to send another computer to me and getting it set up, right? ...

Sep 12, 2010

I take it I won't get credit for it? Is there anyway to recover it? It was a 2000 sec job so I'd hate to lose it. The Q should at least be smart enough to have a buffer drive to store all the last minute uploads to be uploaded later, right? And monkeys will fly out of my butt. ...

Sep 29, 2010

It has been so long that I have had downtime, can anyone tell me how it should be applied to the time card? I am just looking over my timecard and it just hit me that possibly it may not be right how it is entered into my time card. My ccm just entered my regular hours that I usually work for that day but in reality I did not. The way I am interpretating it, my time card shows that I worked because of the hours entered by CCM, but yet I have no produc ...

Jan 05, 2011

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Nov 03, 2014

with a Remedy ticket? ...

Nov 12, 2014

I was trying to find out what our policy is on technical downtime. I was under the impression we got paid for this at our benefit rate. Anybody know for sure or how to find this on Inner Circle? ...

Nov 13, 2014

list, which are literally incorrect. Where did she get those times? I didn't clock out ahead of time using my ESP, knowing the system would go down soon... I finished my report & it hung & then I waited a while to be sure & checked this site to see if it really was a crash, so I actually clocked out later than it crashed, yet it shows that I clocked out early. I don't feel like dealing with arguing over it and trying to correct the mess she'll m ...

Mar 27, 2015

Does anyone know the times the technical downtime started and ended on Wednesday? I've emailed the TSA 3 times and my HDSM once and have not heard back, no surprise there. Such great communication in this company. I just want to finish out my time card. Thanks in advance for any help. ...

Sep 29, 2010

I cannot believe this, I look on my schedule today and all the notes I put with Ticket numbers have been taken away and in their place 0 hours!!!! I was one of many who could NOT work Sunday due to DQS being down, down, down, down. Then we are told to wait until Support tells CCM when the time was. Now I am only to assume I am royally sc***wed over again. Did anyone else get the downtime we SHOULD HAVE? So upset, so upset so upset so upset. ...

Jul 20, 2014

Was there ever a Remedy ticket number, or whatever, designated for the downtime on Sunday, 7/13? Thank you!! ...