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I was waiting for 3 days for a monitor to be sent to me. I guess it is my fault for not knowing I could have been paid - but CCM didn't let on about it, just let me use up my PTO.
I didn't get downtime either, had to use PTO. Grrrr! NM - anon
24 hours worth, three days in a row will be paid - per incident.
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Recently I received downtime totaling 3 days of work and a new computer. It came quite fast and everything went smoothly with set-up/send back of the old.
Do you think - anon
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Can I get paid for that from a couple of paychecks ago? Why would my CCM allow me to take PTO knowing I'm waiting on a computer and knowing I should be paid for this time?
Have a question: Does anyone use their own personal computer to work for MQ? Is it faster than using the free computer MQ provides? Thanks for the info!
ANON ...
Is it better to allow a working computer to stay on all the time or turn it off every night? I have heard mixed opinions on this saying the computer is more efficient if you leave it run all the time, and others say that if you turn it off at night, it saves the fan from working all the time. Any opinions? ...
I am needing to replace my computer-- my desktop is so slow it is really nonfunctional and I fried my laptop. My question is, I would prefer to buy another laptop but if I wanted to do work from home, does a laptop really suffice? Is it possible to hook up a wireless mouse and real keyboard to it, and is it possible to connect a foot pedal to it? If not, I will need to look at desktops.
Thanks for any advice anyone can give out there! ...
I read that Medmedx supplies computers but you can only have Cable or DSL connection.
I live in an area where I cannot get cable or DSL. I have a wireless connection.
My question is, do they allow you to use our own computers?
Thanks for your time and have a great day? ...
The reason I ask this question is for my internet I have a USB modem. Do the computers supplied by Q have any extra USB ports so I can plug my Verizon in there?
Thanks! ...
I am in the process of transitioning jobs and will be going from a company-provided computer to my own. Any suggestions on what software programs are needed, virus protection, word expanders, line counting, and hardware like foot pedal? The hospital I am looking into will be using Microsoft Word. Any comments on whether this is a good program or not to transcribe on? Any tips? I have been with the same company for 15 years, so have been out of the loop and need ...
seems ever since India has taken over this has happened very frequently. It looks to me like this will be a long downtime. India is on the case though so we are in good hands lol ...
that this overhiring would stop. It's ridiculous that I sit here with nothing to do while my company has an add up to hire more MTs. Was told it was for a future account when I asked about it. Then why are they needed IMMEDIATELY?? I need work IMMEDIATELY. ...
Right now, I am sitting here because the platform is down. Legally, does my company have to pay me for the hours I'm not working? Their status is no, and work longer hours to make it up. I'm tired of this. ...
Okay people, if you were in the middle of your shift, or you could not sign on for your shift, make sure you filed a Q-care ticket and notified your CCM. Mine has been sending E-mails throughout the day stating that she KNOWS that DQS is still down even though it shows a green light. By Medquists own Policy description for downtime for ME/MTs, this definitely qualifies. Go to MQ Central Home page---Human Resources---policies. At the bottom of the page there is a link call ...
Just curious if MQ is going to try to ignore yesterday's DocQscribe crash. My CCM is on vacation so I just put an alert on my timecard. The RTL told me that it was not an alert and deleted my note. So downtime or not? I guess I will just be short this week because I am not making up hours or taking PTO when their stupid system crashes and MQ refuses to own up to it. Thats what they get for having us all upgrade at the same time. ...
Has anyone gotten an email from BR or PK regarding Fluency downtime on May 18 and how much we will be paid? I am short 1.30 hours for that day and WILL NOT use PTO for their problem, nor will I make that time up. Global ticket number was 99999, and we were told not to submit a remedy ticket... I did make a note of this on my timesheet for this day stating I will not be using PTO for this and I am expecting 1.30 hours from M*Modal since this was their problem. I don't think it's very li ...
I take it I won't get credit for it? Is there anyway to recover it? It was a 2000 sec job so I'd hate to lose it. The Q should at least be smart enough to have a buffer drive to store all the last minute uploads to be uploaded later, right? And monkeys will fly out of my butt. ...
It has been so long that I have had downtime, can anyone tell me how it should be applied to the time card? I am just looking over my timecard and it just hit me that possibly it may not be right how it is entered into my time card. My ccm just entered my regular hours that I usually work for that day but in reality I did not. The way I am interpretating it, my time card shows that I worked because of the hours entered by CCM, but yet I have no produc ...
Has anyone gotten this e-mail from CCM? Have you been able to open it? I got gibberish and was told to go instead to MQ Central, but that has not been updated in forever...wondering what new policy entails. ...
I was trying to find out what our policy is on technical downtime. I was under the impression we got paid for this at our benefit rate. Anybody know for sure or how to find this on Inner Circle? ...