Nearly 2 hours and still down?? We will get paid for all this downtime, won't we?

Does anybody know how much downtime we get paid for when the system had a problem the other day? ...

Right now, I am sitting here because the platform is down. Legally, does my company have to pay me for the hours I'm not working? Their status is no, and work longer hours to make it up. I'm tired of this. ...

Definitely go above your CCM's head if you don't get paid for being down yesterday. ...

I put downtime for the entire time, because I get paid by lines not by sitting at a blank computer screen waiting for work. I got a message saying that there was issues, but usually after a few minutes a job would come through. Did you check back in every 5 minutes. Again, I do not get paid for that. Why should I have to lose pay and or make up time, because their system did not work? How did some of you submit your time? Now I have to waste time explaining myself. ...

the last time they tried to say it was my internet connection and cheat me in downtime but they lost and I won! ...

I'm at MQ Central, looking at where it tells us how our PTO is accrued. At the end of the document it says that accrued PTO is based on paid hours rather than hours worked. What's the difference between a paid hour and an hour worked? Anybody care to enlighten me? ...

I have a few hours of OT on my timesheet. I know we get paid by the line and holiday incentives but what if we have OT hours? ...

Hello. I'm considering quitting MModal and I need to know if you have to give 2 weeks' notice if you want to get paid for your PTO hours accumulated. Thanks! ...

I have been offered both, but I'm not sure what to do. ...

instead of Production Hours? I want to add some PTO to my timecard this pay period but I don't know how. I went to learning under HR but still can't figure out how to add PTO. Gracias! ...

Please don't discourage me from applying to Nuance. I just lost my job today and I need a job BAD! Plus, I've only got two semesters of college left before I graduate and move out of this field. Anyway, can someone tell me what 2nd shift hours are? And I'm curious to know when most of you work. Thanks ...

I was curious if any other MTs are getting paid by the minute too. Replies are welcomed. I am required to get 131 minutes for an 8 hour shift. We get incentive if over. We also use VR, so that helps, and we have weighted doctors. Thanks, MeL ...

Somehow, I think we should be getting paid for the time we are waiting between jobs, especially since the wait isn't fitting into the 15-minute wait period. - Of course, waiting put under work availability. ...

...check it out for yourselves. Employees are not independent contractors. If you signed up for a straight 8 per day, your time sheet should reflect only the breaks you take off the clock. They are so messing with you folks! ...

So, do we get paid downtime for the Docuscribe problem yesterday? ...

leaving an alert for your CCM? ...

seems ever since India has taken over this has happened very frequently. It looks to me like this will be a long downtime. India is on the case though so we are in good hands lol ...

Is it mandatory to make that time up or if you are short 40 hours, are they required by law to pay minimum wage for the down time? ...

If we experience OOW and wait for 15 minutes and try again, shouldn't we be paid minimum wage for those 15 minutes. ...

what do you time in under? Conference call? Work availability? TIA ...

that this overhiring would stop. It's ridiculous that I sit here with nothing to do while my company has an add up to hire more MTs. Was told it was for a future account when I asked about it. Then why are they needed IMMEDIATELY?? I need work IMMEDIATELY. ...

Okay people, if you were in the middle of your shift, or you could not sign on for your shift, make sure you filed a Q-care ticket and notified your CCM. Mine has been sending E-mails throughout the day stating that she KNOWS that DQS is still down even though it shows a green light. By Medquists own Policy description for downtime for ME/MTs, this definitely qualifies. Go to MQ Central Home page---Human Resources---policies. At the bottom of the page there is a link call ...

Can someone tell me the policy for downtime? Do we log out? How much downtime do we get paid? Cant get into MQ Central to find policy. ...

Wanting to "approve" my timesheet and leader (whatever the initials are) has not put me in for it or whatever the process is???? ...

Just curious if MQ is going to try to ignore yesterday's DocQscribe crash. My CCM is on vacation so I just put an alert on my timecard. The RTL told me that it was not an alert and deleted my note. So downtime or not? I guess I will just be short this week because I am not making up hours or taking PTO when their stupid system crashes and MQ refuses to own up to it. Thats what they get for having us all upgrade at the same time. ...

Do we stay signed in during downtime? Cannot find the policy. ...

Has anyone gotten an email from BR or PK regarding Fluency downtime on May 18 and how much we will be paid? I am short 1.30 hours for that day and WILL NOT use PTO for their problem, nor will I make that time up. Global ticket number was 99999, and we were told not to submit a remedy ticket... I did make a note of this on my timesheet for this day stating I will not be using PTO for this and I am expecting 1.30 hours from M*Modal since this was their problem. I don't think it's very li ...

I will get paid downtime for the hours that I missed while waiting for them to send another computer to me and getting it set up, right? ...

Nearly 2 hours and still down?? We will get paid for all this downtime, won't we? - nm

of course we get paid. - radmt

downtime - oldmt

Downtime pay - Mountainwoman

Great. - anon

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