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Need some advice on how to deal with in-office drama. SM - Thanks!

Posted: Sep 10, 2014

I've been at my current job for about six months. It's a small hospital with a small transcription department and I work in the office. They provide no productivity tools whatsoever and just encourage us to use the auto correct feature in word as our abbreviation expander. I've been an MT for 25 years and have never liked the auto correct feature. It is simply too basic to anything more than expanding simple phrases. I have used Shorthand for over 10 years and have amassed a pretty expansive Shorthand file. Because most hospitals will not let their employees load software on their PCs because of licensing concerns, etc. I have always had Shorthand loaded on a jump drive. I can then plug my jump drive into any PC and run it from the jump drive. Nothing ever is loaded on the PC whatsoever.

I started doing that with this new job. Because it is such a small hospital, I have been able to build a lot of normals which in turn increases my productivity. I do nearly twice as much work as the rest of my department. One of my coworkers has built up some resentment toward me. She became aware that I use my own expander and so she has made a big stink about it. Saying it is not fair that I get to use my expander. That I'm breeching protocol by using it on a hospital provided PC. I have explained to her that nothing is loaded on the PC. I've had to answer to the supervisor and I explained to her my process to which she has requested that I check with the IT department and make sure that everything I'm doing is on the "up and up." Like I've committed some sort of crime!

Today I met with IT who reported to my supervisor that I am doing nothing wrong. I have not loaded any software on hospital provided equipment. They determined that I purchased my single-user licence for Shorthand and that I am the only user. They scanned my jump drive and found no malicious software or viruses. So my supervisor happily told me to keep up the good work. My resentful coworker is still mouthing off, saying it is unfair, yada, yada, yada. I have told her that if she wanted to purchase her own expander and use it in the same manner that I am, I would be happy to give her pointers and tips. She has now started cherry picking when we work together and basically says that since I've "stacked the odds in my favor" I should have to do the harder dictators. We basically govern ourselves in this department and the supervisor relies on us to work fairly. I don't want to run to the boss, but I'm at a loss as to how to deal with this woman! So I just keep my head down and type, but I'm getting tired of getting all the crap whenever I work with her.

Any advice would be appreciated.

the silent treatment - has always worked for me

[ In Reply To ..]
don't listen to her, don't talk to her, don't respond to her, pretend she isn't there. And pick some cherries of your own.

Shunning is totally a viable option, especially if they are being rude... - ETOHPRN

[ In Reply To ..]
That is incredibly smart and resourceful of you and you should be rewarded for that! Haters gonna hate.

If you have to make nice because you are stuck together and you can't stand the tension, you can always ask them if they would like to know how you do it and maybe pass your knowledge onto them.

I personally would NEVER have thought of putting that on a jump drive and bringing it with me! That is absolutely brilliant and I would totally buy you lunch/dinner/breakfast if you shared that knowledge with me!
:)

I would agree with the silent treatment, but the only - problem with that is....SM

[ In Reply To ..]
She'll probably run to their boss about that too. Those type of people are simply trouble makers and you will only give her something else to talk/complain about if you start cherry picking too.

You can ignore her to a degree however, if she is literally talking to you about something or asking you a question, it's only appropriate and ethical to answer; just keep your responses short and simple. I wouldn't elaborate to the point of conversation.

How often do you have to work with her? I work in a department full of catty women and this woman sounds like a cake walk compared to what I have to deal with on a DAILY basis.

I'd give it a payperiod and then confidentially talk to the manager - shadow

[ In Reply To ..]
Manager is very likely conflict-averse -- iow, a coward who is not doing his/her job, and will not appreciate your bringing this to his/her attention. Yes -- if she's cherrypicking, it's your manager's job to put a stop to it. Which she may nor may not deign to do.

Just let her know where things stand.
Do not demand she solve this problem -- since, in my experience, she may decide that it's not really "her problem" but "yours".

Also, make clear this is not an "interpersonal problem" but a work practices problem, i.e. it's nothing you guys need to "talk out."
If your office is anything like the office I last worked in, your toxic coworker has a history as a tattletale and either the manager appreciates same or he/she is cowed.
I say give it a payperiod to let your coworker "grow up" and let other co-workers note that's going on. You could start cherrypicking "too" if your manager can't be bothered, but in the meantime, being on the side of the angels is totally worth it -- unless of course, cherrypicking is, in fact, already being tolerated (as it was in my old office).

Helpless managers are infuriating. I'd rank this as a problem ultimately not worth quitting or losing sleep over.

Definitely have to be careful around any new workplace. - ETOHPRN

[ In Reply To ..]
Although you have decades of experience as an MT, you only have 6 months tenure at this joint. That may not be enough time to have the office politics figured out. Heck, I've been at places for YEARS and still had to shake my head and just give up trying to figure up some people's psychosis and keep to myself.
;)

For now, I would just keep my head down and lay low. Don't stoop to your coworkers level. Besides, they may be tight with management. You totally got this.
:)

You're right about the "tight with management" - thing. (SM) - Layla

[ In Reply To ..]
Where I used to work in-house, the ladies that were the worst MTs were the most buddy-buddy with the manager. They were rewarded with the easiest doctors, the best reviews, and the most lax production standards. They were basically their own little clique. Unlike the brown-noses, I actually had a life outside of work, so ignored them and did my own thing.

Stacking the odds in your favor - really???

[ In Reply To ..]
Why is this so "unfair?" As you mentioned to her, she can do exactly the same thing if she wishes to take the initiative. I would NOT do any cherry-picking. Two wrongs don't make a right, and that is stooping to her level. Give it just a little more time, and then address the cherry-picking with this co-worker. Ask her if she feels like THAT is fair. Tell her again, she has every opportunity to work as efficiently as you do. After that, I would bring it up at the right time with management, and that you have exhausted every means to resolve this, even offering to help her.

The tallest blade of grass is the first to be cut sm - acuteMLS

[ In Reply To ..]
whether you think it's right or not, you are making the rest of them look bad.

You'll have to choose - either continue being as productive as you are and taking the heat or holding back a little and blending in.

I think you're wrong about that. She's offered - to help them set up similar - sm

[ In Reply To ..]
jump drives and shortcuts of their own, but if they don't want that help, then it's their problem, not hers.

When I used to work onsite, I never, EVER, dumbed down my work in order to 'fit in', because at the end of the day, I have to answer to myself, and look at myself in the mirror.

No offense, but the holding back on her production & - Blending in is the most - See msg

[ In Reply To ..]
INSULTING ADVICE I have ever heard. Dont ever change who you are to be a people pleaser.

She has good work ethic and you are advising her to change that to please a disgruntled coworker??

I totally resent that advice.

I'm surprised they're not still on typewriters - Val

[ In Reply To ..]
Your supervisor is a weenie and is afraid of technology. No production tools? What year is it where you are? I would suggest that you contact the person above your supervisor and let that person know the hospital is losing money by not utilizing production tools. The co-worker is already an enemy, so that relationship is gone. Maybe the hospital will appreciate your input and fire your sup and coworker. We can dream!

Well, first off, that co-worker is a piece of work. - Here you offer to help her - sm

[ In Reply To ..]
set up her own jump drive expander, and she just goes on and on about how you make her "look bad". She sounds like she doesn't have much in the way of MT skills, and is likely scared for her job. She probably knows that once your department is shut down and laid off (and that WILL happen, I'm sorry to say), she won't have what it takes to work for an MTSO. Not that anyone would WANT to, but I think she knows she's currently got it pretty cushy for now. Maybe she thinks, since you're doing such a superior job, that when the layoffs eventually start someday, she'll be one of the first to go.

If it were me, I'd just ignore her as much as possible, as if she didn't even exist. Be civil if she's civil to you, ignore her like she's invisible the rest of the time. It may be annoying, but the way to view this is that at least FOR NOW, you have a stable, good-paying MT job, which is as rare as hen's teeth in 2014. Earn as much as you can, get any overtime you can get your hands on, and save as much money as you possibly can, to protect you for that inevitable time when your hospital switches over to a point-and-click EMR, or outsources to "The Squid" or "Nuisance". Keep reminding yourself how lucky you are at present to be making this kind of money. If you're getting paid by the hour (which I assume you are), then although the bad doctors may be irritating to transcribe, it won't make any difference monetarily, and will raise your status from "a cog in the wheel" to "essential". Especially if their VR system or outsource company in the future can't understand the bad dictators. If they decided to keep on a skeleton crew for the hard-to-understand docs, even if it were just until they got point-and-click in place, then you'd be ahead of the game, at least for a while longer.

I think what you've been doing so far is right on. Don't let her get you down. Every time she annoys you, just picture lots of 20's, 50's, and 100-dollar bills in your mind.

I actually had a supervisor like that once. - (SM) - Layla

[ In Reply To ..]
Back in the late 1970's, I worked at a small hospital in an extremely small MT department (only three of us, total.) The supervisor and I worked full-time, and the third MT worked half-day til noon, then I sat at her desk until 8:30 pm. The supervisor worked about 6 feet to my right.

This lady was a nut-case. As long as my production was the same, or less, than hers was, everything was hunky-dory. But boy oh boy, when the day came that I started out-producing her, she turned into a radically different creature. She'd get real quiet, her lips would get really thin, tight and straight, and you could practically see the steam coming out of her ears. She'd be totally snippy with me if I asked her a question or even talked to her.

Then it began to escalate, and she started going off the deep end. Our desks were located in the medical records department, and I had several new friends I made there. We'd eat dinner together sometimes, or sit and chat on our breaks. The supervisor (who the whole MR dept. HATED) never spoke to any of them.

One night she told me I wasn't allowed to speak to ANYONE in medical records, for ANY reason, not even on my breaks. I just told her that I only talked with them during working hours if it was work-related, like I need to verify an MR number, or something. But outside of that, my own time was my own, my friends were MY choice, not hers, and I would associate with whomever I pleased.

After that, she started spying on me. Her day ended at around 5 or 6 pm. She would go so far as to pretend she was leaving, then 10 or 15 minutes later, there she'd be - peering in the side of the plate-glass window at me to see if I was talking to anyone.

I eventually left and went to work for a small MTSO (which actually did our overflow work on occasion). The new boss asked me not to reveal who I was working for to this lady, because he knew she was a vindictive nut-case, but he didn't want to lose her account. So, I had all sorts of fun with her just before I left. She demanded to know who I was going to work for. I made up a doctor with a hard-to-pronounce last name, and pretended I didn't know how to spell it. I told her he had newly immigrated to the US, had a thick accent, and was paying me top dollar to work for him. (More than the supervisor made! Haha!) You should've seen how tight her lips got when I told her THAT! LOL!

Later, I found out she'd been trying to look up this doctor and steal the job for herself, because my other part-time co-worker, who kissed up to this supervisor, pulled me aside one evening in the parking lot and asked me who I was going to work for. She spilled the beans by saying, "______(supervisor's name) tried to look him up and couldn't find him." It was hard to keep from laughing out loud. I just said, "I think it's spelled _________", and made something up.

Ah, good times. My last week at that hospital was entertaining, to say the least!

If it's a very small office suggest that purchasing (sm) - shadow

[ In Reply To ..]
a 3-5 license copy of many expanders amy be within department budget (not a "capital budget item")

I'm actually surprised the IT guy was so "okay" since your flashdrive "could" get corrupted if you're using it on your home machine.

Shorthand, as I recall, and some of the others are really pretty cheap and then everyone would be "cooking with gas" ... with "contamination" virus detection centralized and under IT control.

Grow up - My 2 cents

[ In Reply To ..]
I've been reading your posts, it seems that you will keep asking the same questions until you get the answers you want: Let's see, your coworkers are out to get you, the supervisor plays favorites and doesn't like you, they're trying to get rid of you because you are just too wonderful and someone slashes tires in the parking lot at work. Now, one of your coworkers resents you. My advice to you is to learn to get along with people. Drop that "I do twice as much work as anyone attitude," I can tell you from experience that it will create resentment quicker than anything. Have you never worked on site before? Personally, I don't think it's fair that you are able to use something that increases your productivity so much; your employer needs to level the playing field and give everyone the same advantage that you have. I agree, you should have to do the harder doctors. To me, it sounds as if you are the one doing the cherry picking.

Really? Sounds like the only person needing to grow up is - you.

[ In Reply To ..]
and I'm NOT the OP, but you have no clue what this poster is going through. Have you been a fly on the wall? Have you walked a mile in her shoes? Lets just hope you never have to work in a stressful enviroment where you get picked on and when you look for support, someone slaps you in the face and kicks you when you're down.

You should never pass judgement, unless you've been there to witness.

Have you? - My 2 cents

[ In Reply To ..]
You are not there either as far as I know. I've been in many toxic work environments and I've worked under many incompetent managers. Every office has backstabbers and troublemakers, it goes with the territory. My experience has been to accept the situation and do my job or move on. The OP seems to have a need for positive reinforcement and the need to have others tell her that she is wonderful or she wouldn't be here every other day telling us how perfect she is and how incompetent her coworkers are. Okay, we get that she's twice as productive, but is it fair to the others that she introduced her own equipment into the workplace without permission? Suggestions could have been made to management without making the assumption that what she was doing would be okay, especially after 6 months in a new position. I have learned that there are always 2 sides to every story. My opinion is that the OP needs to stop approaching her coworkers with the attitude that she's all it and they know nothing, no one likes being treated like that. If you read all of her posts, it's always someone else's fault or the co-worker who has the problem or is being difficult. The OP can continue to throw her wonderfulness in people's faces and create resentment in the workplace or she can use the same equipment as her coworkers so that everyone is equal. My personal opinion is that she needs to start making some friends. For someone who doesn't want to participate in workplace drama and minds her own business, she sure seems to be concerned with what others are doing, based on what I have read here.

Um WHAT? No one slashed my tires! And this is the first time I've posted about - my situation.

[ In Reply To ..]
So because I'm smart resourceful enough to increase my production, I should be penalized?!?!?! You way of thinking is the reason the MT wages are falling and we will probably never get a fair wage equitable to our education and skill levels ever again. Because apparently we should all be equally dumb and be paid an equally dumb wage. No cream should rise to the top because they dregs at the bottom might feel bad :( Boo freakin hoo!

You must have a twin - My 2 cents

[ In Reply To ..]
This is the third time I have read posts where someone went on and on about issues with their coworkers, their manager and being twice as productive as everyone else and being resented for it. The other 2 threads were removed and this is just too similar to be coincidence. I would suggest that you go back to working at home on straight production, things work differently on site. Taking one's own productivity tools into the workplace without asking and introducing them onto company property just isn't done. Then you seem surprised that one of your coworkers might get upset. If you are paid hourly it shouldn't matter. You obviously are a bad fit for your employer and your department. You'd probably all be happier if you went where your exceptional skills are better appreciated. Didn't you know going in what kind of system they used or what kind of production quotas they had? If you didn't think to ask, you were the dumb one.

And there you have it...the death of the American work ethic. - Remember when it mattered?

[ In Reply To ..]
I always said, if everyone had their pay based on on production, they would be broke.

Gone are the days of the workhorse mentality. I think doing your best, trying your hardest and being efficient at ANY endeavor in life, personally or professionally, is a very important trait, but those of us who feel that way are a dying breed.

Original poster, you do whatever you need to do to remain positive and happy. If it is a toxic environment and you find yourself dreading going in, and you can afford to pursue other options that may present themselves, go for it. Lots of people choose work in-house for the benefits packages and it can be very hard, physically and mentally to throttle back.

If you have successfully worked at home for a while, chances are you are well aware of what it takes to be successful. It's about putting your nose to the grindstone and actually working, because that is your livelihood and you get out what you put in. You have to put forth the effort or else you will fail. Contrarily, very often in an office setting, well, not so much.

This is why in-house, hourly paid people who find themselves being bought out often quit all together or find themselves in a bit of culture shock when they try working from home. It's not as easy as it seems.

I've done both - My 2 cents

[ In Reply To ..]
I worked straight production pay for years for a private medical facility and was home-based for part of the time. There are challenges to both. I didn't do well at home because I couldn't handle the social isolation. It wasn't that I needed to dish with the girls, but I need to be around people. On site, there were always interruptions and noise to deal with. I worked hard regardless of where I was. I've worked with people who slept at their desks and spent half the day visiting. I did more work than they did but I also had bigger pay checks. I wasn't their manager so it wasn't my problem. Did it bother me, sure it did but I certainly never threw that in anyone's face or pointed out how superior I was. We also had our pay docked if we fell below a certain level on their QC audits and there were people who consistently messed up. Again, that wasn't my problem, I did my best work and went home at the end of my shift. The situation in the OPs office really is not her problem either unless she signs the paychecks. I had one co-worker who constantly reminded the rest of us how hard she worked, how much money she made and how she was practically perfect in every way. She snooped and knew everyone else's line counts and other things she had no business knowing. To me that was toxic behavior, much more so than the people who chose to screw around all day, and it did make me very resentful. She only worked part-time so she had rest days and also worked off the clock to pad her production, sometimes things are not always what they seem. The QC coordinator was her best bud and consistently awarded her with 100% scores. I have a non-MT job now that pays hourly. I still work hard and have a great work ethic. I see all kinds of things that others in my department do which I would not tolerate as a manager, but that's not my job. I love the actual work of medical transcription, but I never realized how stressful that job is until I started doing something else. A person always has a say in their own personal happiness, so if what your coworkers do stresses you out that badly, it is definitely time to seek greener pastures before getting too entrenched.

Agree ... thank you for saying it - better than I could

[ In Reply To ..]
Nm

I could have written most of your post...sm - Old Woman

[ In Reply To ..]
I was faced with a very similar situation working in a transcription department of a hospital just this year. There were 3 full-time and 1 part-time transcriptionists and a supervisor. One of the full-time transcriptionists quickly became my friend while the other one quickly became my enemy. The supervisor sided with the one who chose to be my enemy, and I lost my job over it.

We were required to transcribe 120 minutes a day, workload permitting, and I achieved that benchmark within the second week of being there, much to the initial delight of my supervisor. The MT who didn't like me was not able to do that many lines because she spent too much time surfing on the internet and taking personal phone calls at work. She began to find things supposedly wrong with what I did and "report" them to the supervisor. There were a lot, and I mean A LOT of changes going on in the way reports were to be transcribed, and most of those changes went against everything I knew to be required for an accurate and complete medical record ("Transcribe exactly what is dictated. They (meaning the various dictators) are the licensed professionals." according to the supervisor, who obviously did not know anything about transcription or how to build good working relationships.). She would eavesdrop on conversations that occurred between the other MT and me and told the supervisor that I was not complying with changes as requested, which was completely untrue. I was complying with the changes, even though they made my fingers absolutely curl up. She blew the whole thing out of proportion and I eventually lost my job over the whole sorry situation.

My best advice to you is to keep your head down, do your work, forge a good working relationship with your supervisor, and be aware of what is going on around you...the talk in the office...so that you can be prepared to defend yourself against whatever your coworker cooks up, and believe me, she will cook. Because you are the new kid on the block, as you have seen with the jump drive incident, you will have to defend yourself at every turn. I'm sorry to have to tell you this, but this is the way most offices work these days. There is always one who will sabotage others in order to make themselves look better.

I remember times in the hospital setting - remarkably well

[ In Reply To ..]
I at one time hated evalutions because mine were so poor and it was not because of my work or how much I produced but..... one time I was written up (in a French term, forget exactly the precise one) but it meant I did not join in with the other people working in the office, I did not talk, stuck directly to transcribing. That was how we work, right? I next met up with "if anyone does over 50 units a day then they will have to stop and do paperwork the balance of the day." I then told the supervisor that cannot be true because I was the ONLY one who did above 50 units a day and you cannot discriminate. When I left that hospital after 10 years of being there, I got an outgoing evaluation and on it for attendance it had "good." Told the supervisor once again I had not been out, late or anything in the past year and it would have to be excellent. They then said would have to recheck that. I still probably wound up with good. Later this same supervisor called me at the next hospital job I had. She had been let go from that position and wondered if there was any work she could do at mine. I went in, spoke up for her and she then worked with me for a while after that. She taught me transcription and I got a good education but generally never seemed to like me as a person.

This office "production" and "write-up" garbage - wasnt quite that bad when I - SM

[ In Reply To ..]
originally joined the office I used to work in back in the 80's. By the early 90's, however, the hospital had been bought out by an HMO and our longtime transcription manager was cruelly and tactlessly demoted in front of all her subordinates. The new transcription management team was hired for one purpose: To start weeding out the higher-paid, long-term MTs, ESPECIALLY those nearing retirement, because some of the originals in the office still had a really good retirement plan, based on a certain number of years of longevity, that the HMO wanted to weasel out of paying.

Things got really demoralizing in there. The "pets" got glowing reviews, because they'd been hired by the new management, were lower-paid, and didn't "cause trouble" (i.e., speak out when things weren't working right, or were illegal or unfair.) If you were one of the Old Guard, no matter how hard you worked, how much you did, or how well you did it, the new management began nit-picking and rule-changing almost daily, to suit their needs and desires. What had originally been a flexible, smooth-running work hour schedule became rigid and inflexible, which of course meant more people called in sick so they could take personal time they needed for doctor appointments, etc. Eventually they stopped paying sick-days, and people started coming to work so sick they could hardly stand up, ultimately passing the illness on to just about everyone in the office. There was never a dress code there (other than you had to wear clothes to work), yet every year we'd get written up for dressing "inappropriately". Jeans were allowed, yet were also simultaneously banned. So which was it? Banned or not? It seemed to depend solely upon the whim of our supervisors. Finally one day the decided to ban the color blue, to clear up the "confusion". (Maybe they were a Crips hospital?)

Periodically we got called into the supervisor's office for "correctional" lectures. So much of what they were saying was total BS, that I bought a mini recorder and started taping all of our meetings, reviews, and write-up meetings. They did succeed in getting rid of a lot of us old-timers. Some took other (even worse) jobs at MTSO's. Others took early retirement. They whittled a huge, 30-MT department down to a skeleton crew of about 8 or 10, and even then they eventually fired all of them. Several MTs applied for other positions within the hospital, only to be given no consideration whatsoever.

That whole experience left such a bad taste in my mouth that even though I don't have any kind of job right now, the thought of having to go back to ANY office job makes my skin crawl, because that sort of thing goes on in ALL offices, not just in MT. They get away with it now, more than ever, because jobs of all types are still few and far-between and are hard to get because of the intense competition for even the lowliest position.

In office drama- sounds to me as if - you came in

[ In Reply To ..]
with a "know all" attitude into their world. Yes, you may be good and fast and know a lot about how to get the work done fast, but is that what you were asked to do? You brought in your expander, did you get permission? Obviously not!! Maybe this hospital does not want to treat their employees like robots, push-push-push. You are taking the outside world in there. You are the outsider, face it and they don't want you there. You weren't asked to take a position to increase their production. You weren't asked to share your technical knowledge. You were hired to produce under their standards. If this is not what you are comfortable with then leave. If by now management has not asked for your input on how your production is higher, evidently they don't want it. Maybe you don't understand why but that is not what you were hired to do. End your drama and their drama and move on to a job that wants what you have to offer not a job that you are pushing your knowledge down their throats.

Rats. I hit like on this post and meant to hit dislike - sorry

[ In Reply To ..]
Boy do I disagree with what you wrote. Why should the OP lower her personal standards and be less of an MT because the other woman doesn't know anything about technology?

It's a good job and she has every right to it and she should do it to the best of her ability. If that includes using technology, then so be it. The only thing that I did in my job that she didn't do was get approval from IT before I loaded my expander onto my hospital-owned computer.

Technology is here to stay with us and to say that she shouldn't use it is just disingenuous.

Rats---if you reread the post - there is nothing about

[ In Reply To ..]
her lowering her standards and becoming less of an MT because of the other woman. She is an "employee." There are rules and regulations for being an "employee." She is not working out of her home, on her computer. All I am saying is she went into their world, sounds different than what she or we are used to but that does not mean it is wrong. It is a rural hospital, not a MTSO, the environment is different. She is probably a great MT, she is very knowledgeable, but from the sounds of it this office just is not the fit for her, nothing more, nothing less. She is the drama, she is the outsider. Maybe the hospital needs to improve their technology but she was hired to use their technology and go by their rules and regulations, not hers.

I still do not agree, though. That smacks too much of - But this is the way we have always done it

[ In Reply To ..]
I started to work at a church some 15 years ago. One of the phrases that I heard ALL THE FREAKING TIME was "but this is the way we have always done it." It made me crazy. Absolutely crazy. Just because their environment is different, doesn't mean it couldn't use a breath of fresh air, which to me it sounds like she is.

I respect your point of view, but I have a very different one. I don't think she's breaking any rules or regulations by bringing in technology that they haven't heard of. I think the co-worker is probably set in her ways and used to being the be all and end all. Anything new or different threatens that kind of a person.

do not agree-- then hire in as - management

[ In Reply To ..]
not as a worker-bee

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A little over a month ago my old PC finally crashed after 10 good years. I replaced it and had to put antivirus on it (of course). I ended up taking my son to the ER and can't afford insurance, so I ended up paying out of pocket for his antibiotics. (Sad that the antibiotics cost less than a month of insurance for the two of us.) My antivirus expires the day before I get my check. Are there any safe alternatives for one day until I get paid? ...

Oct 27, 2013

A couple of days ago I took my mom to the ER because of sudden back pain. We live in a town of ~20,000 and have a 100-bed hospital with a fully staffed ER. We were the ONLY ones in the waiting room. It took 1-1/2 hours to be seen by a triage nurse, 1 hour to be escorted to an ER room, 1 hour to be seen by a nurse (never seen by an MD), and 2 hours for a different nurse to wander distractedly into the room with discharge/followup instructions. There were at least 20 employ ...

Oct 24, 2009

Urinalysis has been obtained today suggesting 50 to 100 WBCs, RBCs, many bacteria, with a WBC of 6.9, hemoglobin 14.3, positive nitrites and moderate leukoesterase in his urine. First, I cannot find leukoesterase in any dictionary and believe he must mean leukocyte esterase. Can I change it? Should I flag it if I do or is it one of those things that is obvious enough that it doesn't need to be flagged. Second, should I punctuate it differently? I mean the WBC and he ...

Mar 11, 2011

They take apps but I never see them advertise or anything on message boards about them. ...

Nov 22, 2011

So, what happened on the call today?? I am curious as I was thinking about applying with them but now not so sure. ...

Apr 24, 2012

I am doing VRE work. The hours are just dragging. I only do this part time but I can barely get through it. Any ideas on how to stay "with it" and to stay motivated? Thanks. ...

Mar 18, 2013

Would appreciate all info, pay, platform, etc. Thanks. ...

Feb 03, 2014

They send me an email everyday saying they are hiring. I have read here they are not. Also, they are running out of work and sending work to India. Any current employees willing to give opinion of working situation? Pay and bennies sound pretty good. ...

May 13, 2014

Every time I ask a question, if this one specific QA person sees my question, she emails a snippy response. How do you all handle rude QA? ...

Jun 04, 2014

Seriously, FIESA takes 3 minutes at most to log in, put your initials in the feedback box and log out. I don't understand why everyone makes themselves such a victim here ? You don't have to like FIESA or even agree with it, but to not check it is dumb, in my humble opinion. ...

Jul 18, 2014

Do they suck that bad, they can't keep help, the account is crap, what's their problem? Just wondering, when someone keeps posting ad for help every few months or so. ...

Aug 22, 2014

I did a search on here for information about them and couldn't find much. None recent. Their ad has 3 dislikes and I don't see what's wrong with it. They use EMDAT. Would appreciate any information on them. Thanks in advance. ...

Jan 21, 2015

Increasingly frustrated. Mandatory OT and we have to jump to it, but try to get an e mail answered is like asking for a million dollars. Seriously. Why is my time less valuable than the management? This is starting to sound like N and MM all over again and I am so very disappointed! AAAAAKKKK. ...

Apr 17, 2015

I have worked at the same company for over 5 years. I have been switched from account to account and team leader to team leader and am now currently under a team leader who I absolutely loathe. This woman is so hateful.....I hate her. Nothing I do is good enough for her. I can never seem to get my work done quick enough for her. It seems it is all about quantity, not quality. I pride myself in my work, hardly ever leave blanks, never have any complaints on my ...

Apr 08, 2010

even get a response. I have had almost 20 years of MT experience and I can only assume, based on what I read on here, that they don't want me because I am too experienced and they only want newbies who they can pay 6 or 7 cpl. Has anyone else had this experience with them? ...

Apr 15, 2010

http://nashville.bizjournals.com/nashville/stories/2010/04/12/daily31.html MedQuist Inc. and its majority shareholder, CBay Inc., will buy Franklin-based Spheris Inc. for $116.3 million — $48 million more than the companies originally offered for the bankrupt medical transcription company and its India subsidiary. A Delaware bankruptcy judge signed off on the sale today following an all-night auction of Spheris’ assets that concluded at 6 a.m. The price includes $98 ...

Jun 22, 2011

What is the deal with this company. They put an ad out like they are desperate for help and don't even respond either way? Is it a joke or for real? ...

Aug 08, 2012

Does anyone know what the deal is with United Transcription. I have a ton of experience but obviously not good enough. What is it they are looking for or not looking for? Cannot find much on the company, starting to wonder about whether this is even legit or not. Please advise. Thanks. ...

Apr 07, 2013

through a post on a job board. I took the test, which was open book and untimed. I checked each answer before submitting so I know I got everything correct. I have over 20 years of experience with multiple specialties. I never heard anything. Then there was a post here to send resume directly to the recruiter, not through the website, which I did. Then there was an ad to apply for Dictaphone accounts directly to the recruiter, which I did. I still haven't heard anything. ...

Sep 29, 2013

Maybe this is just my OCD tendencies speaking, but it really irritates me how the blue bar and the green bar do not line up. For example, if I am scheduled to work until 11, then I clock out at 10:30 for a break, the green bar for "Actuals" is already showing way past the end of the blue bar for "Plan." To whoever wrote the code behind the web page, how hard could it possibly have been to program the graphics so that they line up? It's really no big deal in actuality, but for some ...

Aug 08, 2014

I have come to the conclusion that the "Boss" is a bully. I am an IC but I say boss because that is how he comes across. He is difficult to deal with and uses bully-like tactics to get what he wants. I cannot be alone in this situation. I am looking for advice and helpful tips on how to deal with the situation short of quitting. Thanks! ...

Jun 06, 2015

If the bulk of our work is nights and weekends, why arent our lovely HDSAs and TSAs working the same damn hours? I dont care about their families or if they have to work two jobs and cant keep changing their hours (oh wait, they get a living wage and dont work 2 jobs). I have changed my hours 3 times in the past 8 months. What happened to all the new hires? What, gave them 9-5 also? Dont they know they are chasing their own damn tails? Moving our hou ...

Dec 23, 2009

i just received an email from a MT that is in another country asking me to consider a business deal whereby I would send her work and take 30% of her pay for myself. She emailed me directly from one of my posts here. She may be sending this letter to many on this board as I do not know why she would have just singled out one of us. I reported this to the webmaster and just want to give a heads up to all on the board. ...

Feb 04, 2010

nm ...

Aug 16, 2010

Can someone please tell me HOW to do a search on this board? I can't figure it out...never had a problem before. ...

Sep 03, 2010

?? ...