A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Incompetent Management - ItsPervasive
Posted: Jul 05, 2011
After years of going through this, finally I have no other conclusion to draw but that it's pervasive. I am talking about incompetent management.
They talk about "the team" this, "the team" that. But they have NO concept of what teamwork is, so that is just lip service.
If I make a very simple request for something that will make the work flow more efficient and help everyone, I am either blown off completely or told "we will TRY to do that, but we're really busy." I am provided with doctors' lists FULL of errors. I am given incredibly disorganized instructions FULL of typos and other mistakes -- even the IMPORTANT stuff like keyboard commands. They screw up my schedule. They screw up invoices. They screw up my paycheck. Seemingly they screw up just about EVERYTHING they touch, but they QA me like a hawk and jump my case for some minor stylistic detail that has NO impact on patient care.
Just had to vent!
Who? nm - MT
[ In Reply To ..]nm
Management - PacMT
[ In Reply To ..]I have worked as a lead MT for many years and I also worked as a QA supervisor in the past. You need to realize that these MTs and supervisors have a lot of responsibility to handle on a daily basis. They are under the gun from administration/corporate and are trying their best to make everyone happy, including the MTs. If you are working for a small MTSO you have to also understand that the leads and supervisors are only as good as the tools they are given to work with. Many of them have to make due with older systems, inferior software, and lack of manpower to assist them with all the responsibilities these positions require.
If you are unhappy with the way things are run, why are you still working for them? Better yet, if you know that you would do a better job why not apply for a position as a lead MT, QA, or management position? I see them posted all the time on this board. Believe me, you would be singing a different tune when you are under the pressures they are under. You must remember that nobody is perfect and that includes management.
I suggest you move on if you are unhappy because complaining about it here is not going to get you anywhere -- just more frustrated.
I learned a long time ago that if a company is not working out for me, there are plenty of other fish in the sea, and I move until I find my happy place, which I have. Good luck to you.
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