management upset

This new account we have been given (which I heard was sent back from bad ILP work) is absolutely impossible! Yes I am in the south... I will not say even the letter because already i had my posts deleted for putting it (even though others are putting it and not getting deleted). Yes I feel I am being singled out for whupping.!!! Now today I get reports back that have obviously been abandoned because no one else can possibly do this (among many hundreds same n ...

So over this report card. I don't have to pend anything anymore unless of course it needs to be pended, but today due to low work got stuck on new acct which I had never typed and very first report could not understand what he said (only said 5 words); could not locate any prior reports to look at, went in to pend (totally different looking then what I was used to - tried to IM my QC person who didn't respond so sent email and eventually had to download and now I go in and they s ...

Doncha love the frantic emails about how the customers are upset with all the out of TAT work? Seriously what does this company expect when they push people out the door in droves due to the lousy pay, mistreatment, unethical way they run things. Karma baby. ...

...because so many people are not making 99.5% accuracy in their audits. Perhaps it is time to consider that whoever promised the client 99.5% accuracy has something quite strong in their medicine cabinet. For years, the standard has been 98% and that is for a reason. That number is possible with humans. Machines sure can't deliver 99.5%; just ask anyone who has to correct the harebrained interpretations of SR, which never learns, by the way. Do the doctors hav ...

When I send an email that states, "I am OOW on the following accounts: Blah, Blah, Blah and Blah. I will check back later." Why do I get an email back saying, "Did you check Blah account?" Ummmmm, it is in the list I sent you... TSMs are sending out their famous backlogs....THEY should know I am OOW, but I feel almost guilty telling them I am OOW. I have had TSMs tell me that no one else was OOW on such and such a date. Ummmmm, it is likely they are on different accounts. ...

I am very upset, I took the radiology test and they say that I failed it and I don't see how. I have been a radiology transcriptionist for 20 years. There were only two questions on the multiple choice questions that I was uncertain of and the typing was easy. Has anybody else encountered this? ...

I've been working in an office for only about 3 months now after about 12 years in-home transcription. It's a busy office for a doctor who is kind of a "superstar" in his field and I love it. Here's the thing... it's a new practice, the entire staff has been here for less than a year and we don't all have hardly any PTO saved up (less than a year and all...) and the doc is going to be closing up the office for 2 weeks to go on vacation. Several of ...

Yes, I have seen this enough times that it no longer surprises me. There were 18 reports on my primary. I have an hour left of my shift. When I anticipated downloading the next one, all 18 were gone, gone, gone. It is upsetting. I would try adjusting my schedule but it would do no good, there normally is too little work during that time as it is. I already will be taking about 3 hours of PTO for being OOW on Sunday. It would be 4 but I have made up some ...

someone know I had a runny nose than know what my financial status is. ...

I see that there' no feedback on World Client from the meeting leaders regarding yesterday's heated teleconference discussion, just the usual "KEEP SMILING" (we AREN'T) cliche's and even a request for coverage commitments for the New Year's Day period. I guess they're hoping if they don't deal with it, it will pass and we'll all go back to be good, mute boys and girls. NOT. I thought there would at least be a minimal response considerin ...

...when they need a boatload of us "unfavorables" to resign so they can hurry up and give former QC (previously it was the team lead) people our slots. Nuance should realize that, at the very least, some of us have learned to transcribe right through their stupid bogus scripts, some have even had the same script twice, it has happened so frequently, and we have learned how to do screen shots and keep meticulous records and ... warn others about it. So, especially you folks who have been ...

I am not management! You just don't get it. I hate to say it, but many of you are too miserable here to see the good... for whatever reasons. I am an MT. I'm tempted to put my real name and MQ e-mail, but what for. I've said what I did because I am doing okay, because I have been through frightening changes before with MQ and it has always worked out. It seems foolish to tell you my real name though, as you mostly are a bunch of whining loser ...

Decided to send this note to our new management after the e-mail we got today about Mission One, whatever the heck that is. I know I'll never get a response, never do. But sometimes you just have to vent! Here it is: Hello. Everytime we get new management, I throw these questions out although they still have yet to be answered to any satisfaction. I've been with this company since WAY back when it took over Digital Dictation back in the 90 ...

When I started working for TT 3 years ago it was a good company, now every time there is a good week they hire more MTs and my pay goes right back into the crapper. When did you stop caring about your employees? Just a thought........ ...

I'm a high producer and self starter. I don't need hand-holding. But, geesh, it's just human nature to want to hear a sincere, individual compliment for a job well done sometimes, if for no other reason than it motivates me to do a better job and make the company more money. At some point, it seems most management has started to treat the worker bees as enemies instead of part of the team. It's short-sighted and lazy, and I know it has to be costin ...

I haven't been put on PM yet but fear I might. Got an email that said I had a "low-scoring feedback report." It was for using follow up instead of followup (I know better) and then omitting the word "the." Now, I will own up to these mistakes, they WERE my mistakes, but by no means life-threatening in any case. But apparently this caused my score to drop below 98%. Now I'm terrified they are going drop my pay by 3 cents a line, and I am already in danger of not being able to ...

Dear Management, I have enjoyed working for you for the past several years ... best place I have worked in during my 20+ years as an MT. HOWEVER, why do you find it ethical to find ways to sneak in the back door and take money out of my pocket, thinking I will not notice. Yes, I understand, you need your own line counting system because the one I type in for the client gives me partial credit for headers and footers, and of course I shouldn't get credit for those after ...

After years of going through this, finally I have no other conclusion to draw but that it's pervasive. I am talking about incompetent management. They talk about "the team" this, "the team" that. But they have NO concept of what teamwork is, so that is just lip service. If I make a very simple request for something that will make the work flow more efficient and help everyone, I am either blown off completely or told "we will TRY to do that, but we're ...

After receiving letter from president of loss of work at our company, many are thinking of jumping from sinking ship. I am wondering how many have really resigned or just waiting to see what happens. ...

The MTs on my account have constantly complained about 1 doctor on VR who does not belong there!! We are simply typing his reports for the lesser pay. We have complained directly to our supervisor about it and nothing has been done because we do not send the reports to QA. Certainly, you can understand what he is saying, that is not the problem. The problem is he will not speak in complete sentences, and spells everything, so how can you send this to QA? It signific ...

Dictated: Lumbar transforaminal epidural injection. Use "Magnahist." He says it clearly enough. On search, I get a few sites for "MagneHis" but not enough information to confirm. Any help appreciated, thank you. ...

After being with Nuance for over 1 year, I am disappointed that all I ever hear is bad news. I strive to make each document excellent, not just good, but no one cares about that, all they want is LPH which mysteriously went from 100 to 200 for the same pay. Kudos is needed for us peons who work so hard to keep quality standards high. How about a raise? ...

Is it possible to move up within the company with a degree and no management experience? I see the management positions require management experience, but where does that leave the MTs that have worked for the company for years and are interested in moving up, as promised when they hired you. ...

Nuance has just had a MAJOR announcement! They are making changes to upper management AGAIN. It is no wonder we get paid crap. Look at their structure and they have WAY too many people in this establishment and all making way more than we do and we are the ones that do the work. Heck, they probably do not even know how to do transcription I bet. Greed, greed, greed. And I could care less about it. Give me the pay I am worth. They want better qualit ...

The TSM and QC person I've worked with forEVVVVER in the west is gone, both of them being moved up into new positions, and dividing their accounts and the entire team of MTs/MMEs has been disassembled and moved to other areas. I am *terribly* sad about this because they were both absolutely amazing to work for, but I'm glad that I'll be staying in the Western region. My question is about my new TSM here in the West. Her initials are KP ... anyone working with her?&nbs ...

What suggestion would you like to make? Try to be more specific than "pay us more money." Pretend you're on a task force and (this is really a stretch I know) that someone values your opinion. What would you suggest? One of my top ones would be to fix the fuzzy physician search that has been disabled for almost a year. Another would be to get India on the same system we use, with Job Search available. It's obvious they don't have it because they leave so m ...

Would like to hear about personal experiences with performance management......Anyone having a difficult time meeting expectations in production and/or quality? ...

Ever since getting a new COM, we've had no work. It started out slowly, but now it's every single day for several hours constantly in the morning and then intermittently throughout the day. All of our accounts are now overstaffed. I'm profiled for 5, which is VERY difficult! Are we supposed to sit here all day trying to work? How can this not be obvious to the COM's boss, whoever that may be? ...

management upset - at SS

What happened? nm - former SSMT

don't do that - what's your point? - sheesh NM

This may or may not BEGIN to give you a clue as to what - the "point" is

I asked about the mgrs at SS, but no longer interested. - got bored.

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