A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Unhappy Transcender - RLee

Posted: Feb 06, 2010

I just tallied up what I made this week - under $100. Not bad for a 40-hour week would you say. Had absolutely NO jobs available to me for 2 days. I just cannot wait until some comes my way besides an unemplloyment check. It is pretty pathetic when you make yourself available for your schedule and more and then you finally have to come to the conclusion the jobs just are not going to appear, as they have gone elsewhere. I refuse to sit and look at an blank computer screen for 12 to 14 hours a day. This is mental and physiological abuse !!!!

You should be getting out of work pay - Sandyaj1

[ In Reply To ..]
They are not giving you out of work pay? It is required by law that if you are scheduled to work and there is no work available that they have to pay you out of work pay. MedQuist pays out of work pay when there is no work available, although it is very rare anymore for me to be out of work, but it is the law. I would call the department of labor if you are being expected to sit there and not get paid.....sad times!

Out of work pay - RLee

[ In Reply To ..]
Transcend will send out emails telling you work is slow and to use PTO or FLEX. That is a joke, your workspace is constantly empty so how can you flex - you could sit up all night and it would not make any difference, and excuse me I worked too hard to accumulate PTO and I am not going to use it due to no work - I earned it and would prefer to use it when I choose to such as a VACATION, seeing as though I have been told they do not allow time off without pay.

Department of Labor - longtimemt

[ In Reply To ..]
Sorry I called the department of labor. It is not illegal to NOT pay for downtime...you can collect unemploymnet for that. It is NOT illegal to ask for a schedule and then tell you to flex your time and come back later-the woman said immoral yes, illegal no. There is no recourse for the MT except to get out of the field.

Dept of Labor said it was immoral to ask for schedule then, to flex time when out of work? - Hungry Worker

[ In Reply To ..]
Isn't that interesting. I'd love to hear what else they consider immoral (I have so many examples from one company in particular, I'll just leave it alone) These companies should feel shame from these kinds of comments, but they are jaded, they've been acting this way for so long, it is normal for them.

Dept of Labor - RLee

[ In Reply To ..]
I have many examples myself, but with only one company. What can the Dept of Labor do - if you filed a claim would you be reimbursed for any compensation, mental fatigue, etc you endured prior to getting unemployment benefits?? Would it be a legal claim with a attorney involved? I have one specific situation I have endured with Transcend - and besides that one isolated experience - I am being forced out of a job due to them not willing to train me on other accounts or keeping me on accounts in which I have the experience. Mu husband has been after me for months to get an attorney because my paycheck speaks 1000 words.

out of - work pay

[ In Reply To ..]
is only paid by MQ in certain states like California where they get their benefit rate for a certain number of hours. In most states, we do not get anything.

No work for the last 3 days. I see the jobs disappear from the workspace in - agree

[ In Reply To ..]
big chunks, but if we are only supposed to take 2 jobs at a time, how many people have they put on these accounts to keep us broke? I sure hope karma happens soon, maybe managers will all get very, very sick and have to go to India for their care.

You shouldn't be taking this from them - Sandy

[ In Reply To ..]
You should have to sit and wait for work .... you should report them as it just isn't right. We have to make a living too!

I'm calling the department of labor - Granny

[ In Reply To ..]
I'm calling on Monday to see what they say. I can't keep living on nothing, while I sit and wait for work all day!

Number of people on accounts - RLee

[ In Reply To ..]
I have never heard of out of work pay and I suspect neither has Transcend. Even if you work at a convenience store or Macy's - if there are no customers you still get paid an hourly wage. Something is seriouly amiss here. For those Transcenders who want to know how many people are working on the same accounts as you - go to the MSL website and on the main page you will see a list of your accounts. Click on Teammates for each account listed in your pooling and you can see how many people are also in your pooling working on each one as well as their schedules. On this main page you can also see how many jobs are in the system for each of your accounts and how many jobs are currently downloaded by another MLS. Unfortnately this info is only updated every 4 hours. I am seriously going to give the Dept. of Labor a call next week because there is no doubt I will be losing my health insurance very shortly due to this nightmare I have been forced to relive day after day after day. I also see the jobs in my pooling disappear as quickly as they are put into the system. You literally have to be sitting at the computer 12 to 14 hours a day to get any of the jobs and most days they just do not APPEAR!!!!

Does this list of fellow MTs only show the ones that - Patsynotsoinclined

[ In Reply To ..]
are on it as a primary? What about the people who are on your primary as a secondary account, or a third account, fourth, etc? They have turned us into vultures. Transcend doesn't care who does the work as long as it's done. You all share the pie and the pieces keep getting smaller when you have to share with workers from other accounts. Transcend is greedy.

List of teammates - RLee

[ In Reply To ..]
In my experience - when I did have a secondary and tertiary - my name appeared on all the accounts regardless of if they were my secondary, etc, and not just my primary. I do believe the names under teammates are the ones working on that specific account regardless of if it is their primary. When I mentioned this in the past to the TLs they tried to tell me different, that those names were the primaries, but if that was the case - why was my name on all three accounts. Then my name would disppear from my secondary for a few days and then reappear. So I would tend to believe the names on the list are the people who have access to that particular account regarless of if it is their primary. I do not have to worry about it now, as I only have a primary. Transcend does not like to be questioned about anything pertaining to your workload. I have gone around and around and around in circles with this issue so mamy times with them and each time they gave me a different response.

MLS site - tired MT

[ In Reply To ..]
Okay i have the mls website up but I cannot access the teammate or any of those others that are in that row.

how do you get to the MLS website? NM - thanks

[ In Reply To ..]
x

Where the work is... - Joy

[ In Reply To ..]
Look up Transcend's stock report for last year and this year. It's obvious what direction the company is going in but just not telling the transcriptionists.

And to all former MDIers - anon

[ In Reply To ..]
I guess it's apparent by now that we were sold out, lock, stock and barrel. So much for caring for the transcriptionist, huh?

I second that! - Lucy

[ In Reply To ..]
I am living your pain! I love the updates - "8 reports available for transcription and 13 MTs waiting snatch one"! What a joke.

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