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US Transcription, Transportal - Loves to Type

Posted: Aug 03, 2010

Does anyone have an information on U S Transcription or Transportal as far was workload, platform and VR? TIA!

currently employee of Transportal, see below posts for other info - I like them

Transportal is a great place to work, even though - Formeremployee

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I resigned from Transportal, it was a good experience for me. All the managment staff and supervisors were always helpful to me and when work was low at times, you could flex or hours or it would not be counted against you. QA is very helpful. I worked on VR side and it was very pleasant.

Former employee of US Transcription - SM

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I had 3 accounts at US Transcription. I ended up leaving because all 3 of my accounts constantly ran out of work. I'm pretty sure they overhire. My primary account was an overflow account, though I was not told that when I was hired. By the time I left I had only worked about 10 hours in a month. QA was wonderful. Platform is pretty good except VPN lost connection often enough to be annoying. Benefits were only so-so. No paid vacation or holidays and some accounts you are expected to work holidays but you do get paid if you work them. You are expected to only take a set amount of days off a year, but they are all unpaid. They have canned normals they require you to use on some accounts that you do not get paid full line rate for. Supervisors good except my primary one who was a screamer (you know scream at you first, then nicer later when she feels better from screaming). Management always fair and respectful. IT staff wonderful. My take is if your account is okay, it's an okay place to work. I had no problems making my lines on my primary account. One of my secondary accounts was awful, and there was no way I was ever going to make my lines on that account if it became my primary which is what was starting to happen when my primary really dried up. So I think it depends on your account. Pay is equal to what's out there now, not the highest I've seen but not the dregs either.

current employee sitting around waiting for work - FYI

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sorry, that's for Transportal - FYI

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US Transcription - Linzie

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I worked at UST and what they didn't tell me when I was interviewed is that it is overflow work, meaning when work was light the hospital MTs got the work and we were told to "get out of the pool" until late in the day, long after I was available to work, and then I would be chided because I didn't meet my "hourly" requirement. Ummm, maybe if the work had been there when I was scheduled to work, I would have done my hours! Absolutely and positively the most antiquated system you will ever encounter. Visualize keeping manual records of all the jobs you do, including line count! Nice people though but I can't recommend them.

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