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Transcend question - what does "DC percentage" mean and should it be high or low? sm - newtranscendmt

Posted: Feb 08, 2010

As a Transcend employee, on opening the home page of the Transcend web site, it shows me my Productivity from the day prior, as well as "DC percentage."

What is the DC percentage, how is it calculated and should it be a high or low percentage?

DC percentage - RLee

[ In Reply To ..]
DC percentage is based on how many reports you added a document note to for whatever reason compared to your line count. So this percentage should be low. They like it to be under 4 percent. With that said the fewer reports you type and send any reports with a document note the higher your percentage is, which is not a good reflection especially if your productivity is low due to no jobs/low work volume. Hope this helps.

More info - RLee

[ In Reply To ..]
On the main page where it says productivity - "what is this" - click on that and it will explain how they calculate your productivity. Also, on the tab on the top of the page where it says services - click on that and then click on line count - this will show you on the far right hand corner how many reports had a document note attached as well as your daily line count. I do believe the percentage is rated by the REASON for the document note, i.e. if it was sent for blanks as opposed to cut of dictation, no dictation (something beyond your control). Hope this makes sense.

Transcend questions - sm

[ In Reply To ..]
What is the transcend website? Where can you see who is all on your accounts, your line calculations, etc... I have never been to the site. Do you have to register etc... Thanks for the info.

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