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QC Percentage - MT
Posted: Feb 27, 2013
Can anyone tell me what QC percentage means on our time card and what it has to be in order to get our weekly bonus? Thank you!
Under 10% - anon
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It is the percentage of jobs you pend. You have to be under 10% to get your bonus.
QC Percentage - MT
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It said 70% on my time card!!! There is absolutely NO WAY I pend 70%. I am still under Transcend for the first quarter so that must be just put in there randomly but it is the first time I noticed it. It is not correct by far!
a mistake definitely - Sm
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what could have happened is you had mandatory pends that were included in that, and they should not be. You'll have to get in touch with your TL or whatever they call it now. That same thing happened to me, but it wasn't that high, so I don't know if that is the same mistake. I had the number fixed.
QC Percentage - MT
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Thank you for your responses. I hardly ever pend so that must be the case. Phew!
QC - YD
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If you go to Transcend MLS web site and query for lines produced during the time period in question, it will show your QC% in addition to showing lines. This figure should be the same as what the WebClock shows.
Seeking that answer also - Anon
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I am currently trying to run down that answer. Mine was a little over 98%, but I know it's not that low. The fact that it was the same 3 weeks in a row is what really set me on the hunt. I'll post if I get a response to what composes the score.
You're talking about QA accuracy, I believe, not QC percent. That stays the same for the whole - quarter. sm
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It's last quarter's QA accuracy score you're seeing, and it will stay the same until next quarter (when you'll be seeing your QA score from this quarter).
I sent in 10% to QA last month due to difficult dictators. There were a couple of days where I had some really bad dictations and maybe sent in 4 reports on that day. Other days I didn't send any reports to QA. The company has always told us if we are not 100% sure of the word to leave it blank. Now I am being penalized for taking this advice. I have been put on notice that they will let me go if I continue to go over 8%. Does this seem unreasonable? &nbs ...
our pay will be docked because we may leave out "a" or something along that line or not place a comma where they believe it should be. Before it just affected our bonuses but not our actual pay that we get. Now our pay will be deducted for every error that they deem that we make!!! That doesn't even seem legal. Even if you work at McDonalds and make a mistake they don't cut your pay and don't give me the crap about affecting patient safety. Bull crap! ...
When we first started this new compensation plan, I remember the magic line percentage for QA was 2%... but was that NO MORE than 2% gets post-audited, or AT LEAST 2% gets post-audited?
Just realized I have over 200 lines already post-audited for the week, but I have only transcribed 6500 lines so far, and 2% of that would be 130.
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This past pay period because my QC percentage was over 10% both weeks I calculated lost wages of almost $400. The first week my quality was 100%, the second 99.7%. The second week my QC percent was just a hair over 10%, but I of course ended up on the bottom of the pay grid, a difference of $150 for the week. I don't send reports to QC because I'm lazy. Why should we continue to get penalized for bad dictators, unknown names/business entities on new accounts, et ...
Does anyone remember what they had said the percentage of audit should be each week? I know I have only had 1 job audited each week for the past 3 weeks. Which of course means 1 mistake and I'm under 99%. Anyone? Thanks. ...
Is industry standard now a requirement of 99% accuracy for the usual employee review to maintain employment or (heaven forbid) achieve a bonus?
97%, 98%, or 99%. Just curious. ...
Trying to determine the norm for providing free work. I spend more time fixing dictator's demographic errors demographic errors and searching for data that should have been dictated than I do editing.
I'm just wondering if other editors just note these problems for QA to deal with or are you also working pretty much for free?
Anyone been fired for refusing to work for free?
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For the doctors forced to use VR, will the errors be acceptable to them? To the big wigs at the hospitals? ...
actually make sense or work. If you do lose the 0.03 cpl, don't they have to make sure you are paid min wage per hour. Wouldn't they then have to supplement you? What sense does this policy make then? ...
Has anyone figured out how the h____ this new trending and correction report percentage is working on Fiesa. Are they cherry picking the most difficult doctors to audit and skipping over the physicians that would balance the percentage score. That thing is so skewed, I cannot figure out for the life of me what it is suppose to reveal. It is totally biased against the MLS from what I can understand. ...
As a Transcend employee, on opening the home page of the Transcend web site, it shows me my Productivity from the day prior, as well as "DC percentage."
What is the DC percentage, how is it calculated and should it be a high or low percentage? ...