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How does MModal fire you? I'm figuring I'll - be fired any day now

Posted: Dec 17, 2014

I can't pass an audit to save my life...I figure any day now I'll receive a call telling me to log out, even though I've not finished the report I'm on, and I'll be fired. I'm so sick of feeling like I'm doing my best, only to find out that this little error, or that little error (spacing or period or comma, among others) causes a 0.25 point drop and those puppies add up. I think 99.5 is an unreasonable level and I'm sick and tired of feeling worthless. I wanted to work 3-1/2 more years and retire but it looks like I'll be taking early retirement (after unemployment if I can get it in North Carolina). This just sucks. Sorry but I felt the need to vent, plus I wanted to know what to expect when the hammer drops. Thanks for any responses I get. My day is finally finished and I'm going to bed and pulling the covers over my head to cry. Good night every one, and good luck to all.

They are so far behind - right now, with such a

[ In Reply To ..]
high backlog, you could probably type and/or edit that report entirely in Klingon, and they won't fire you!

"Klingon!" Ha-haaaahhh... just spat out my - coke, laughing so hard!

[ In Reply To ..]
That was PRICELESSLY funny.

Please don't let one of these scumbag companies - make you feel bad....

[ In Reply To ..]
It is happening to us all. I really believe their goal is to make us feel incompetent...their crap doesn't work on me! And I agree with the other poster...they aren't going to fire you...not so long as you keep on working. After all, they REALLY DO NOT GIVE A HOOT about quality. Just concentrate on the important things that really matter, like things that would hurt a patient (like drugs/doses/labs, etc and they can take their "a" instead of "the" or things that don't affect patient care, and shove it!

You said it!! - Sm

[ In Reply To ..]
The ridiculous little things that don't affect patient care like "a" and "the" or not capitalizing a department name etc., is so petty. I had a QA person tell me to slow down because I missed "a few little words." Are you kidding me? "A few little words?!?!!" If I went any slower I'd be crawling.

This is VR people, no way can you expect us to "double our line count" and be THAT TEDIOUS! If it does not change the meaning of the sentence or affect the patient then leave it alone.

Notice how most QA complaints are NEVER, EVER about wrong dosages, lab values, medications or diagnoses; It's always the ridiculous stuff and that's what makes this job so stressful and hinders our production. We were never marked off for the things MTSOs mark off for when I worked in the hospital setting.

Improve the voice recognition and get off our backs and maybe we can make some REAL money.

Perfect - Example..

[ In Reply To ..]
I had one report where the QA person went through and added "The" at the beginning of every sentence that started out with "Patient."

Absolutely nothing else in the report was marked or changed, only that...Come on now? Seriously? You cant find anything so you have to create something to change?

Well it was 99.8% right? - sm

[ In Reply To ..]
No one could consistently do that, especially with the crappy audio on a lot of the accounts. All the sudden it is lowered to 99.65 is it now? Now we have pods and more changes..I work the same way I always have, if I pass, I pass, if I don't I don't..I no longer care. They can't get consistent unrealistic QA scores, I'm pretty sure as long as they are BS mistakes your pretty safe..for now at least. Im tired of feeling like a whipped puppy, Im better than this company. 1 year, just need 1 year or I would be job hunting.

Well I dont want to see anyone get fired - but...

[ In Reply To ..]
Considering the amount of stress you seem to be under and the fact that you are only missing 99.5% by a few measly points (which is good if you ask me) due to minor/insignificant details, which really should only warrant feedback, not point deductions - I would say consider it a blessing if they do fire you and put you out of your misery.

Look at it like this, you only have 3.5 years left till retirement, I'm sure you've worked long enough to collect a reasonable amount of unemployment, which MModal would have a hard time contesting based on what you've described. You could find another MT job somewhere else to pass time if you really want to finish out the last 3.5 years, but I would probably gladly take my UE and if nothing else find part-time and collect partial UE or work part-time and collect *some* of your retirement money.

I totally disagree with what you are going through regarding QA, as those are not *real mistakes* and you obviously do a good job if that's all they can find to mark you off for. Just hang in there and keep at it, but quit stressing yourself out because its not going to make things any better, it only makes you sick. Worse case scenario is you get fired and collect your UE, then find a part-time job and collect partial UE, *Or you can find part-time work and collect some of your retirement for the next 3 years and then go into full retirement. It will be a heck of a lot less stressful than dealing with what you are going through now. You will be fine, don't worry.

Don't let the bastards get you down!! We're all going through - sm

[ In Reply To ..]
the same nightmare. Just hang in there... one day at a time.

They will just call or send an email. - Even on your day off.

[ In Reply To ..]
That is what happened to me. Good Luck. Life after iMMoral is wonderful, so don't stress.

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