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Production Time - an

Posted: Apr 20, 2015

Question.....I have been told your production hours decide your lph. What does one do when they need to take a few quick breaks during the night or have to do an extended amount of research to keep this time from hurting their lph?? I was told as long as you have a file downloaded, your hours are running :(

Blank it and move on - AnotherAnon

[ In Reply To ..]
Long gone are the days of extended research. If I can't figure it out with a quick Google, I blank it and move on. Sometimes I can fill in my blanks by the end of the report, sometimes not. I try to keep my percent to QC around 8% to 9%, enough to keep my speed up and my spot on the grid above the bottom rung.

I'm not happy about having to do this, but it is the nature of the Nuance beast.

Take a break before you download a report - HangingInThere

[ In Reply To ..]
Avoid taking a break after you have downloaded a file. Once you submit a report as complete, take a break before getting your next job. I only take breaks once I have downloaded audio when I absolutely have to.

Production Time - an

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The problem for me is I am on EditScript and once I complete a file the next one automatically pops up, thus I am constantly in a document.

alt-shift-U - MT

[ In Reply To ..]
If you do Alt-shift-U it will upload your current report, but not download the next report so you can take a break in between. Hope that helps.

Production Time - an

[ In Reply To ..]

Alt Shift U. didn't even think about that. Thank you sooo very much:)

The problem is that with the current pay plan--sm - anon

[ In Reply To ..]
your converted lines per hour for is determined by your webclock time. If a report is open or not, if you are still clocked into webclock, that is your production time. If you feel the need for an extended break and your production is in the danger zone, clock out for that break.

When I was required to take a CARE boost class it was noted--sm - anon

[ In Reply To ..]
that company desire was to keep reports moving. If you cannot find it quickly, blank it and send it in if necessary, but keep the reports moving. My guess is that the physicians are no longer looking for a perfect report either, if they were, some would probably work harder to do their part to get it that way.

production time - all smiles

[ In Reply To ..]
Production time is your webclock hours.

Converted lines per hour (C-LPH) = compensated lines/webclock hours.

That is your spot on the grid.

To keep the report going I put a blank. At the end of the report, I double check demographics, ages, look for any major errors. Then I relisten to any remaining blanks.

Often after I have put a blank, the dictator will repeat the phrase more clearly or say something else that gives me a better clue for terms to research.

My QC% = average of 4.5%. LPH = 120 average.

I take breaks whenever I feel like I cannot pay enough attention because that is when I will make a mistake.

If I have to, I will relisten to the entire report when I am so tired (usually the last report of the shift).

My TSM said lph was strictly based on Webclock - nm

[ In Reply To ..]
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