A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Well, I'm under the gun for my production. - dnr

Posted: Sep 14, 2012

I'm at stage 2 now. I've got a conference call for my verbal warning next week. Problem is - I have been in the 'cesspool' for months now. One day I (and apparently everyone else in my group) suddenly had next to no more work from my primary accounts. The account has very apparently gone overseas. Every once in a while 1 report will show up, so I am sure MM has not lost that account. I can see a lone job show up every once in a while in DQM. Since then, I have had no "home". Some CPs are horrendous in either the number of hoops you have to jump through for the client or in the way they are written. With some, despite trying to spend too much time figuring out what they want, I am totally unclear as to what the client wants. And I can't just decide to do the reports in one format as this gets checked on by the CCM, QA, client or whomever, I do not know who. And then I (and we if there are other 'account newbies') get an email with my mistakes pointed out and the note that this was in the CP. I almost made my quota yesterday, that is, until I ended up with a few reports with horrendous and confusing CP. I and the other ' account newbies' working on that account got an email about it. Plus we all have to acknowledge this information so our butts are definitely in the frying pan (as in how in the world can you make these mistakes when they are [buried] in the CP. I hope I can get unemployment when I get fired and I hope the unemployment will last long enough for me to figure out what to do and get trained in something new. Unfortunately, I did spend a year training for something else but my health went downhill and has prevented me from being able to do that new career. Add to that the personal family problems (recent deaths), I am just so totally depressed. The only thing 'good' about this depression is it makes it a bit easier to sit here and muddle through without being interested in anything, and the house is getting very clean. Today's distraction has been dusting the walls and ceiling :) LOL (at least that gives me a giggle - because it's rather ridiculous).

this is just wrong - downtime

[ In Reply To ..]
and I don't know why they can't see that it's wrong. Yes, the CP is available but to have to do different accounts, different doctors, all day every day, never the same one twice, AND be expected to keep up production, is just not going to work.

This has become far too common a story - MModal Livestock

[ In Reply To ..]
They shouldn't be able to treat you like that. They give us impossible (or close to it) tasks and then treat us like dirt for not being able to achieve it. If I handed you garbage and got anything else but garbage back, I'd be shocked. MModal expects you to return gold.

Earlier I had a doctor, I can't tell - judging from the strange noises he produces and his skill in communication and medicine - whether he's a really stupid person or a really smart horse. But when I'm done the report, I better have it perfect. Not accurate. Perfect. Like this guy's dictated works are going to be published. Mr. Smith's little toe amputation might become a bestseller.

It would be a different matter if the cap on QA submission rate was substantially higher or non-existent. How are we supposed to get by in a setting where they care nothing about dictation quality, sound quality or CP quality, but you can't send to QA and you gotta get minimum lines and you have to do 99 points of accuracy. I love they still call it percents half the time when it isn't. Leaving the h off of "where" is not 1% of a report MModal, unless that was the shortest report in human history.

I have a foreign doctor who said his patient drives a "liftfork". Another who said "Father passed away at 62, complications of child birth." And another who ends many of his reports by saying "If further problems are needed, please consult me back." Admittedly, he is your go to guy if you want more problems.

I hope they get off your back and give you better work. I wouldn't hold my breath though.

Just Me - Nobody

[ In Reply To ..]
If the patient's only knew what we know about how their dictation was handled.

Your post just cracked me up... - kb

[ In Reply To ..]
I don't know why, but you do have a way with words!!!! All too familiar.

under the gun - MT Gone

[ In Reply To ..]
just a couple days before I gave notice my account of 10-plus years suddenly disappeared one morning. I blamed the Indians; however, a couple weeks after I left the company I got nosey one night and typed in the name of my facilitly in googe "facility name"+epic, and sure enough there was the facility I used to work for bragging about switching over to Epic. Now, I am NOT defending the Indians, but if you're curious where your work went, give it a try. I left MQ (back then) with minimal notice, cuz I figured I was headed for the cesspool, and the only way I'd been making anything at all (after 2 pay cuts in a few months after Q bought out Spheris) was because I knew the account and CP so well. I was fortunate, I read the writing on the wall and had put some other irons in the fire.....no longer an MT and I miss it, but my bills are getting paid with a little left over every month!!! Best of luck to you.

also if you have a friend who's an MME - MME

[ In Reply To ..]
ask her to check your routing for you. MMEs can see this.

How? I'm an MME & can't see it. - nm

[ In Reply To ..]
x

routing help - MME

[ In Reply To ..]
see it there on the left in DEP?

Epic doesn't necessarily take away our jobs. - dnr

[ In Reply To ..]
Doctors can still dictate. There are accounts where the doctor dictates part of the Epic report - the history and other stuff they would have to type in themselves if they want it in the record. Not everything in Epic is automatic check off boxes.

Instead of applying for unemployment, just obtain your own accounts - anon

[ In Reply To ..]
Why do you not just obtain your own accounts? You control the workload (either keeping it all or hiring additional MTs tohelp you), control audio quality, better pay (although increased overhead), etc. I too suffer from multiple medical issues and could not say employed working for a national with all I have read on this board, but my clients are very accommodating to me, usually giving me Fridays off to attend to doctors/dental appointments and such.

You sound like a broken record with the "get your - own clients" mantra. Just sayin.

[ In Reply To ..]
XXXX

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