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Production Req'ts - Ms. M


Posted: Sep 06, 2012

Does the company you work for have production requirements?  I've never worked with any, but we were just informed that some are coming and that the industry standard is 150+ lines/hr.  I could do 150/hr on a good day, but if there are not a lot of reports available, it would be very hard.  Just looking for others who work with production req'ts and how you cope.  Thanks for your feedback.

I usually do about 225 an hour, so I dont think - 150 is bad at all

[ In Reply To ..]
I think that is completely do-able. Also, if there is no work, then they should not hold you to that amount. I would get that in writing.

Hmmm. I must be doing something wrong. - Ms. M

[ In Reply To ..]
I've never done 225/hr and I've been doing this for several years.

You're not doing anything wrong.. it's the MTSOs, - who want us all to feel - sm

[ In Reply To ..]
we're the worst, most inept, good-for-nothing MTs in the world, so we'll be:

- Afraid to stand up to them.

- "Lucky" to have these stinking jobs.

- Willing to settle for 3-4 cpl, and no health benefits.

- Like "everyone else" is doing 3-4 times the work we're doing (with no mistakes, of course!), even though we're busting our rears 18 hours a day.

- Like we can't even leave, because no one else would hire us.

Once again -- too many factors to compare - Ayn

[ In Reply To ..]
Don't compare your LPH to MTs on another account, on another system, with another employer. You may just do 225 lph if you were on a different account.

LPH depends on too many factors -- does it include spaces? Is the program MT friendly? Is it an account with many templates or only a few? Do you use an expander program?

Figure out what you are doing now and you will know whether you will meet your employer's new standards.

To answer your specific question - Yes, I have always (14+ years) worked for an employer who had a production requirement. Even as a newbie I had no problem meeting it -- NOT saying I was that good, I'm saying the requirements I have had have always been reasonable and attainable. SO, I don't think you should worry about it. As long as they don't pull some ridiculous number out of the sky, you will be fine. If you are meeting it now, then just put it out of your mind. No need to learn how to "cope" with it. If the work is not there for you to do, they can't expect you to meet a production quota -- the quota is LPH for hours actually worked. (If they DO expect you to meet an 8-hour production quota and do not provide 8 hours of work for you to do - it's time to move on to another job!)

Sure do require minimums - VI

[ In Reply To ..]
at 160 straight and 240 VR.

Do you work for an hourly rate? sm - ykm

[ In Reply To ..]
Are you currently working in-house and getting an hourly rate?

I worked a job like that once and there were "general" minimums for the day, but nobody ever seemed to be held accountable by management if they didn't meet the daily minimum. I'm sure you can imagine how one person did 800 lines a day while another person did 1500 lines in the same work day - both paid hourly so the person doing 1500 didn't benefit monetarily in any way for doing more.

If this is your situation, it may be management trying to enforce a standard for all employees because of the situation I mention above, or they are trying to justify the pay the MTs are getting per hour.

If there are jobs available, 150 lines per hour should not be difficult to achieve.

quotas - anon

[ In Reply To ..]
I've always had production requirements working from home at a line rate. Never had one working inhouse and being paid hourly though.

The at-home companies I've worked for had a daily line rate of usually 1000 to 1200 lines per day, differing between companies. However, I've never had a company actually track the daily rate. They look at the line count at the end of each week and verify the total. This was good because the difficulty of jobs varies from day to day. So if I fell short of lines one day, it was possible to make those lines up on better production days that week. As long as the line quota was reached at the end of the week, that's all they looked at.

I can usually average around 150 plus an hour. Sometimes easily, sometimes not. Depends on the account. On an excellent day, I've had stretches of hours where I can straight type 200 to 300 lines per hour. Just saying it really all depends on templates, using expanders and having the "perfect" dictators.

Thank you everyone for the replies and - Ms. M

[ In Reply To ..]
encouragement. I feel better about it today. Just keeping my fingers crossed that the requirement will not be too high.

requirements - just an MT

[ In Reply To ..]
I was just wondering if you use Shorthand, word expanders? I didn't use them the first couple of years I was an MT and found production requirements tough. I rely on them heavily now, and credit them with really upping my production. I would be lost if I didn't have my expanders. Totally not talking down to you, just willing to give any advice that could help. Good luck!

Thanks! I appreciate any tips. I use Instant Text, - Ms. M

[ In Reply To ..]
macros, and templates. I think templates have helped me the most. I put them into IT and then use a macro to jump to the spots where things have to be changed. Today I had no trouble getting 150/hr, but it was because I got several reports from a doc who says pretty much the same thing every time. Wish every day could be like that. Other days are lots of ESL's on backup accounts, and it can take me forever to decipher what they are saying.
backup accounts - just an MT
[ In Reply To ..]
My backup accounts have a bunch of ESL too. Killing my line count. Since they are backup and I work them now and then, I don't hear them enough to get proficient with those docs. I believe it when people say the easier accounts are going to India. I have some heavy ESL accounts that I think would be better off transcribed in India, to be quite honest.

production requirements - newmag

[ In Reply To ..]
Can someone tell me what the production requirements and the QA requirements are for Nuance? Thank you

Try this... - Coquita

[ In Reply To ..]
Keep note of how much time you spend doing things other than transcribing, such as internet research, keeping logs, searching patient demographics, doctor name lists, phone calls, checking and answering email, etc., etc. I told the recruiter for my current position that I could do 150 lines an hour, but when I was assigned the account with dictations only a few second long, reports divided into several sections and steps, horrid sound quality, with terrible dictators, and requirements to send an email reporting each blank with a form attached to it listing the patient name, DOB, MRM, DOS, Doctor, date of dictation, job number and client, not to mention the spread sheets that need to be filled out between each job that is a few seconds long, well, there is no way you can produce more than about 50 lines per hour. The account you are on can make a tremendous difference. As Ayn said there are way too many factors to compare, so don't feel bad. I'm sure you are doing fine.

The lines I did as an IC per hour were 6 times more than I can do on this particular account because I had good dictators, long reports, and didn't have all the other details keeping my fingers off the keyboard.


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