Non-production time estimate

Question.....I have been told your production hours decide your lph. What does one do when they need to take a few quick breaks during the night or have to do an extended amount of research to keep this time from hurting their lph?? I was told as long as you have a file downloaded, your hours are running :( ...

Of course I'm over the "target". Hmm.... they us answering the phone, searching the internet and walking away from the work station. One huge cause of inactive time they are conspicuously leaving out is taking the time to read client profiles! - Especially when I am getting many jobs outside of my usual BOB. I'm happy to do a good job - follow the CP, make sure I have the right drug and dosage because the doctor can't pronounce the drug well enough, find the correct name of a s ...

I work in Escription 9.20 (90% VR). If I am told I have an average work time of 6.9 hours in Escription, does anyone know exactly how they are tracking to get that figure? ...

New to Nuance, swallowed up when they acquired my employer at the end of 2013. I see they really expect you to spend a lot of time doing things outside your schedule, training, reading manuals, etc. Other than a flat rate for installing and learning software (20 minutes, actually took twice that), they don't offer to pay for all this extra time. Seems excessive. Has anyone tracked this extra time and filed a complaint with DOL about it? Or tried to clock into W ...

I've been in this business a while, and when I've had to do an estimate, this is the method I used, and it's always worked for me to make sure I wasn't shorting myself. - First, the "rule" is that every minute of audio will take you 3 minutes to transcribe. Again, this is an estimate. It could be less time for audio with dead air or more for mushmouths/speed talkers or if you have to stop and look many things up. Therefore, an hour of audio will take you 3 hours to tr ...

Looking to find out from others if this "UTO" is a normal industry-wide policy for production-paid transcriptionists who are not paid for time when lines are not turned in; example, storms, power outages, company's platform down, etc. Losing pay and bonuses for not working the same hour twice and getting paid for once. Losing time for sleep, family and medical regimen, too. What is the norm out there? This just started recently. Don't mind not being paid f ...

Is it mucous secretions and mucus production or mucous production? ...

I would like to know how MTSO's get away with paying MTs and MT editors not hourly, not salary, but solely on how much they produce like they are working on an "assembly line"!!! Being paid on how much one produces is "pathetic" and is not paying MTs/Editors based on their "knowledge, skill, or experience", and I think is an injustice to the medical transcription profession as a whole. What happens also when an MT/editor works over 40 hours per week. By federal ...

Does the company you work for have production requirements? I've never worked with any, but we were just informed that some are coming and that the industry standard is 150+ lines/hr. I could do 150/hr on a good day, but if there are not a lot of reports available, it would be very hard. Just looking for others who work with production req'ts and how you cope. Thanks for your feedback. ...

I'm at stage 2 now. I've got a conference call for my verbal warning next week. Problem is - I have been in the 'cesspool' for months now. One day I (and apparently everyone else in my group) suddenly had next to no more work from my primary accounts. The account has very apparently gone overseas. Every once in a while 1 report will show up, so I am sure MM has not lost that account. I can see a lone job show up every once in a while in DQM. Since then, I have had no ...

Is there a date set yet for when QC will be on production? My thought is, if they are going to this and do MLS work as well when no QC available, Nuance probably has to figure out some fancy grid work to figure their pay on this as well. Nuance still hiring like crazy, offering sign on bonuses, recruiting off different web sites, and then some of us sit with OOW, at least on the US only accounts. The last few weeks it has been VERY regular that we run into OOW. Not even offered to w ...

I have never been a top producer, but I have always been consistent and have excellent quality. All the MTSOs say they want quality but it seems to inevitably come down to producing that line count, no matter what variables come into play, bad dictators, just a bad day, lots of short reports, etc. All they want is that 250-260 lines edited per day. I realize there have to be standards and goals but it just seems that in the past copule of years, especially when I worked for Nua ...

Are there any companies that have any type of incentive plan anymore? I know several used to have production levels with incentive for reaching different levels but are there any of them left out there anymore? ...

If you don't make your production in any given pay period, do they drop your insurance? Do they give you a warning? ...

the work seems to disappear? I was doing over 400 lph and now no work. This happens every time I have great lph. Can companies do a switch-a-rooney, keeping the work away from people or can the platform be 'fixed' that if you hit a certain lph, no work will download to you? I'm really curious about this. I've been watching this happen for a couple months now. ...

I transcribe reports, do ASR reports and I also do MME work. I find it impossible when I an constantly "switching gears" every day on 5-6 accounts to maintain a decent production. How can anyone keep up with knowing all the CP's and keeping track of all the details of each account plus do the production we are supposed to do? If someone has a suggestion, let me know. We keep getting all these e-mails from QC regarding a complaint from a customer ...

The compensation structure and "minimum" hourly or daily production expectations often encourage people in our industry to work unreported hours in order to meet minimums. You have a day when you get a rash of the account's most trying dictators, for instance, and at the end of 8 hours you realize that you haven't met minimums...so you work another hour, while reporting only the 8 hours. Transcription companies are, of course, aware of this dirty little secret and do nothing abo ...

I have had a terrible Mon/Tues this week due to the software in my computer being incompatible with the upgrade, or whatever happened with DEP shutdown not being resolved. How can I get compensated, other than taking PTO. Have ticket in, but do not know how to document slow production to CCM, as I kept working thinking it was my issue and not the software's, and submitted ticket hours later. Am I the loser in production/pay? It would be a gesture of good busines ...

Got a split report. Never get them. Had forgotten what I learned in the 6.1 update so had to find it on MQ Central and re-listen to the blessed instructions. Took forever as it won't let you fastforward to the part of the instructional that you need. Don't guess their keystroke monitoring cares about that, nor the time I wasted having to do it (yet again). ...

For the life of me I cannot figure out how they justify the manhours being spent to see if we are typing all 60 minutes of each hour without bathroom or snack breaks when we are not paid by the hour. If we are not typing for 5 or 6 minutes here and there, we are not producing, thus not getting paid line rate. It only hurts us so why do they even care? Am I totally stupid? It affects our benefit rate, still only hurting us. The only benefit left for this company ...

Second night in a row on third shift with hardly any work; do they really expect us to make up all these hours over the weekend? With the regular people who are already scheduled for the weekend and then the rest of us that need to make up line counts, how do we get this done? ...

I know that everyone says there is no money in VR, but sometimes you have to take the job you are given and be thankful for that. The account I am working on is 99% VR. I was wondering if anyone had any tips on being productive. For example, do you look at your report first and fix any obvious errors and then listen to the dictation or do you just jump right in with the dictation and do it all then? Currently, I make about 5cpl for VR, which compared to some quotes I have rea ...

I keep hearing about how some MTs are not paid via production but rather like a salarie or something along those lines. They just have to do a minimum of so many lines per day. Anybody familiar with this? ...

I have always made my production requirements. But I don't think I will this time. Does anyone know what happens? ...

Just wondering, what is the quickest movement between phrases when moving around a document to place punctuation, skip markers, etc. Since none of us are in an office together where we can share this info, wondering if I am missing something. I was also told cutting and pasting may not be counted in production line. Anybody know this for sure? I am just paying closer attention to how much my hands move to edit and I already knew this, but there is definitely not a 40% drop in ...

Okay, I need a refresher. I have to get to the bottom of what is happening to all our pay, except for those few out there. I'm guess keystrokes are only letters and punctuation. In other words, all the things we have to do to place a skip marker are free to MQ? Pulling in headers, whatever we have to do with our fingers to make that happen, do we get any credit for that in our line count? ADT, all the crazy time we have to spend making sure we have the right patient, visit, e ...

I just received my first *denial* of production bonus in over 20+ years with 98.75% QA score. Every time I look at the payroll data and see...... BONUS: NO. I do a slow burn. I'd like to know who made that judgment call that is going to affect my income for the next 3 months. I'd like to see my mistakes, and if they are legit medical mistakes then I will accept my *penalty*. I do not want to think my QA score hinges on whether or not someone is having a ...

How can we be productive when we spend more time reading profiles than actual time in a report. Maybe stop the garbage, give is primary accounts, no more ASR, no more bouncing, no more counting mouse clicks, and give us a raise... I will be more than productive, like I was in the old days. I used to produce 2000 lines a day. I cannot do that now in 2 days. ...

Here's what I think is the reason for the production statistics and what I think is going to happen this summer. I believe that MM will say they are reducing ASR pay to 4 cpl across the board and that we can all increase production by following the recommendations in their emails. I hope I'm wrong but if this happens and I get 2/3 of what I am making now, they will get 2/3 of the editing I am doing now until they figure it out and fire me. ...

Non-production time estimate - Fedup

Too much - QC2015

One hour to account for all that you mentioned. - Easily, one hour.

Two hours would be reasonable - wtfe

Honestly, not that much time - anon

time - anony

Unpaid time - Mudbug

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