Nuance taking over and I was forced to change my schedule

I signed what I assumed was a contract when I was hired and my hours were part of that contract. Can they make you change your hours? ...

I have just started working for Medquist two weeks ago..I am struggling with working a noon to 6 shift Sun-Thurs..I used to work M-F 5 am to 11 am with my other company until they closed down. I am considered part-time (min of 24 hrs) but I work 30. Do you think they will be p...ed if I were to ask for a day off in the middle? I am already always asking for a couple hours off here and there for PT and and doctor's appts for my children. ...

If your "boss" makes a suggestion that since you run out of work a lot and suggests maybe you need to move to a different shift but OBVIOUSLY that won't make a difference what is their next step? I've always made way over their line requirements and audit requirements. There just doesn't happen to be any work lately during my shift, or at least not much. ...

I just feel like the process is not moving fast enough and I asked for this schedule change almost a month ago. She sent over the paperwork and hasn't said anything else since. Not even when I sent an email asking her if she's considered me. There is no communication whatsoever. I don't understand it. Is there a way I can get her to reply to me without having to press her every week to see if she's approved my new schedule? ...

or get moved to another BOB/TSM email. Im so mad right now. Why all of the sudden is there no work for my shift? She needs someone from 4p to 1a? Seriously? Today for the first time is 2 weeks I have plenty of work for my entire shift, on my main, regular, familiar accounts. UGH!!!! Just a little venting to those who feel me as my husband is tired of hearing it! LOL! ...

It has been the two weeks since the supervisor said that work flow would change with reorganization of people/accounts. Still waiting. Up at 4:00 a.m. and 3 jobs since 5:00 a.m. Where is the more work promised two weeks ago?? Did not believe it then so not surprised it did not amount to anything. Supervisior says that there is low work in the early morning hours. I have worked this shift for years and there has always been work in the early morning before ...

If I deny 2 times to be transferred to a different group/different schedule, then they take that as a resignation. Fancy way of firing you without firing you? I have a life with a young family, I cannot work whenever they want me to. Oohh, frustrated. ...

try to get your old schedule back? My change was "forced" on me and I was wondering with the new grouping and such, if I should try to get my schedule back. It was kind of a bizzare change in that I already worked one weekend day and was told I needed to work the other weekend day instead, so now I dont even have 2 days off in a row...that could be remedied I am told, but switching my other day offf....that was optional and for now I said no. ...

Woke up this a.m. to an *URGENT* message from the POD Mistress telling our POD that we need to look at our schedules and make changes to suit her needs. Then, ironic as it is, she lists the accounts that have gaps in them and specific times for those specific accounts. Is she guaranteeing work on those accounts at those times?! Haha! I was born at night...but it wasn't last night! Nice, try PODM!! We are in a POD. I would love to get my regular acco ...

if you want to change your hours, not the days. ...

So had work for 2 days out of the week with no problems and then all of a sudden an email appears that help is needed for the weekend and also wanting people to change their schedules to the weekend. All of a sudden, no jobs available appear. Apparently, work is just cut off until people start volunteering to change their schedule or volunteering to cover hours on the weekend and when some poor schmoe changes their schedule or volunteers, all of a sudden we have work again. Tot ...

We learned today that our transcription department is being eliminated and Nuance will be taking over. However, Nuance has kindly agreed to offer employment to us, promising that our first choice will be our hospital account. I think they are full of it and are just telling the hospital (and us) what they think we need to hear, and that one should run, and not walk, away from their job offer. Thoughts? ...

Thanks so much for taking all the work in my primary and giving it to offshore so that I had to go to my secondary We-Don't-Speak-No-Good-English account! Thanks for helping me lower my line average with that awesome secondary and raising my QC average! Thanks for making me sign in and out 10 times yesterday to see if there was work! Thanks for taking the work (all out of TAT) and giving it back to onshore a half hour before my shift was over! Thanks for making me lose sleep over ...

Can someone clarify for me how schedules/Webclock is supposed to to work??? You are scheduled to work 8 hours. There is no work, you wait 15 minutes, supposed to clock out and check back later, etc. If all of this considered part of your 8 hours?? or do you have to make up the daggum time for all this crap of checking back and forth, emailing to get jobs assigned, etc. I only have those 8 hours and cannot flex. Are you penalized for not getting your hours in?? ...

Can anyone tell me where the Nuance new pay plan is written? Thx ...

So, what's everybody think about the new policy of having to change our schedules to either Sun-Th or Tues-Sat? I'm fuming, especially with them doing it right before the holidays, and I don't understand why they didn't just ask for volunteers first. I'm looking elsewhere. They've put us through way too much since Nuance taking over, and I've stuck it out until now. But, I don't know if there's very many companies out there tha ...

I've gone from never having QC below 10 ever to 11 percent, I can only assume because of the cherry picking of dictators who are mandatory pends. ...

First is upper management, 1 of 3 anyway because 2 of them are on vacation for a whole week, who finds a chair and then passes it down to lower management who then places it in front of the MT to stand on. The MT stands on the chair but first they must remove the still working fine bulb that is in place and throw it away. They are then given a defective bulb by the SR folks and told by management they must successfully place 10 of them per hour in order to meet the standards. After twisting a ...

I work on Saturday second shift on the west coast, so their Sunday EST maintenance period falls at 9 pm on Saturday night here. I've got other things to do on Saturday day than start work several hours early every single every other weekend. I've got a social life too. ...

Can anyone tell me where the employee handbook is now located since they shut down Enrich? If anyone has a copy can you tell me or copy me the part about taking time off sick with a doctor note??? I was out last week due to being in the hospital. I had to run and get a dr note for them from the hospital, well send someone, and have it faxed pronto. I was excused for 3 days work, which I only work part time anyhow. I now get told they are forcing me to use PTO hours for those 3 days, which is 16 ...

for all MTs it has forced into poverty or joblessness because of offshoring, VR, and crummy wages to be able to return to school or job retraining FREE OF CHARGE, so we can remain gainfully employed. Most of us who've been in this biz for longer than 4 or 5 years have no hope of being able to afford to go to school. And those of us who've been MTs longer than 20 years need help and advocacy when it comes to job placement, because currently I seriously doubt many companies would h ...

How is this even legal? ...

I was just forced to abandon a job to save my pay. I've only been in my shift for 1 hour and have gotten the same horrible dictator for every report and have to send them all to QA!!!! I just went into my 4th report and SURPRISE it was the same dictator....This isn't fair!!!!! ...

The story is I worked on same account for 4 years under MDI with no complaints about my work, always went above and beyond. I was at top of pay scale. Then, Transcend took over a year ago and has been hiring a lot of new employees, probably at a lot lower line rate with the industry the way it is, and now I had a "random" audit done of my work and said I failed and must go thru probation. I said "no" to probation because upon my review, I found it was not random repor ...

Anybody else facing homelessness thanks to Nuance? This is a serious inquiry, no snark. I'd like to network with others about what it might be like to be homeless because of your employment in this company. ...

I'm wondering what method do you use in DQS to get the best line count for Mmodal? Do you mostly use the mouse/keyboard combo? Do you use the (annoying/ineffective/slow) feature that is supposed to jump the cursor to line up with the audio position where the editing needs to be done? Do you keep your right hand on the arrow keys and left hand on ctrl/alt/shift keys, moving the cursor past each word (likely the most efficient method, but moving your fingers near constant can lea ...

Did you apply for unemployment, did you get it, did you have to appeal? I have never lived off the system and figured I payed into it for my entire adult life, and have reached a point where I need financial assistance. I was asked to resign due to being unable to work due to physical inabilty on my part and am stuck, so I applied for it. Just looking for some good news from other MQ employees. ...

Isn't that a kicker? WHERE IS MY WORK????? Does anyone know how to manage a workload? My CCM obviously needs help! Six months ago, it was "We need Monday hours... move them or else." Four months ago, it was "We need Friday hours... move them or else." Three months ago, it was "We need Saturday evening hours... move them or else." One month ago, it was "I have no Sunday coverage... move hours or else." This month it is "We do not need Monday hours, move ...

The family practice I go to is using this. The doctor asks questions and constantly inputs into his PC tablet as we speak. Its not looking good for the MT field. Anyone else worried? I worked on a project transferring hospital charts from Legacy to Epic. Once they were done with using us for that project, we were let go with no notice. Just thinking my time is running out and I need to get to medical coding school fast! Then I am worried will medical coding too be forced onto the doctors ...

Nuance taking over and I was forced to change my schedule - fedup

Dislike - fedup

Im not the person who disliked you, but I think you - will find it common that

The account I am on never runs out. s/m - nuancemt

That's because that is an onshore-only account - x

Weekends - mt20years

Weekends - fedup

Start tracking - your time with no work-sm

I run out of work on Thur night and forced to make up on Fri, one - of my days off. nn/nm

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