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Minimum Line Requirements 150 LPH? - Yuck

Posted: Nov 22, 2013

For the sake of clarification, is the minimum line requirements really 150 LPH for all MTs on all accounts? I watched the recorded presentation this morning and am not really liking what I see. What happens if you don't make the 150 LPH??? Probation??? Firing??

Insurance was EXPENSIVE. Also, looking at the posts, does the "clock" we use track our keystrokes to see when we are working or how does that work???

Not 150 LPH. . .it's 186 LPH - nm

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They do track you! - CuriousMT

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The minimum got bumped from 140-something to 186 this past year. I've wondered many times if they'll just keep bumping it up if the minimum wage goes up, as most of us I think would probably be under it if not.

As far as tracking, yes. They do track you, but it's not the clock in and out program that does it. It's a bunch of programs that they compile the data into "metrics." Basically they're looking at the variance between your time clock and producing time.

It's not like some companies that will have popups if you don't type for 3 minutes, but they do track you! For a company that doesn't pay by the hour, I've always thought that was BS! If I get my work done and I'm clocked in and doing that work during the time I'm supposed to be there, then it's none of your business when my fingers are typing!

186 LPH for straight typing? - HOLY SMOKES

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At Probity, the accounts that I work on are ALL straight typing. There is no way on God's green earth I can make that LPH rate!

VR and straight trying combined - NM

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"Typing" OP - Freudian slip? Lol nm

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186 combined, but can fluctuate! - CuriousMT

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The 186 is what they came up with for "combined." One of my accounts is almost all VR with just maybe 1 or 2 docs that are straight typing. The other account is horrible, almost all ESL and all straight typing. So, 186 isn't too bad for the first one (some days are worse than others), but that second account, some days I consider 160 a good amount!

One day (when we're all gone, probably) they'll realize that when the work is not steady and at an even rate (like a production line on a conveyer belt would be), and where every doctor dictates at the same rate of speech and with the same clarity, and they all are using the same account specifics without special templates and such, they'll realize this format of having us work static 8 hour shifts and expected to achieve X number of lines per hour, etc.

I recognize why they did what they did, but this model no longer works. If it did, we wouldn't constantly be begged for overtime, we wouldn't have huge gaps where we're not getting paid because we're OOW, and we could actually go back to making a living wage and love our jobs!

LPH requirement - Yep

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On my straight typing accounts, the LPH requirement is 157 and a lot of people have trouble meeting it, which is no surprise with heavy ESL, reports that don't yield a fraction of the lines for the minutes because of numerous variables, switching between multiple accounts all day, etc., not to mention that if a dictator cancels a report at the end you are supposed to put it through as a no report and just accept not getting paid for the work done regardless of how many lines you typed - 20 or 200 - or the time spent, and those lost lines do not count toward your LPH either.

Disciplinary action is frequently threatened with the potential of termination for not meeting the company requirement.

LPH - anon

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That's BS not getting paid for the lines if you typed them. Typing is typing, whether it is a viable report or not. These people are nuts for what they expect. And as far as raising minimum wage and expecting our production to also go up with that? Not happening. The wage goes up because of inflation. Up the production because of it is only setting oneself up for failure in the accuracy department. These idiots that run these companies need to quit being so greedy about money. It is the root of all evil and they definitely are evil.

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