Slammed with overtime volumes are through

I was wondering does anybody have a clue why in the world the volumes are so high. My gosh, I can't give anymore OT than I'm already giving! Believe me I'm happy for the OT, but was wondering if there are rumors if they let some go or are no longer hiring if people are let go or quit. Getting worn out! ...

Merry Christmas all! With this being the first official Christmas as Nuance and our scheduling procedures have changed, can anyone tell me what they've experienced with Christmas work volumes in the past or what you experineced on Thanksgiving? I'm scheduled but obviously would prefer to be with my family so I'm actually hoping for an OOW situation. Thank you! ...

Who else gets annoyed when you get an overnight e-mail from a team lead or manager stating there is a high backlog on your primary, say maybe 300 reports, and within 2 hours it's down to wiped out? Do they think we're stupid enough to not realize they are trying to justify sending that work to India by telling the client "well we sent the e-mail out, the Americans didn't get on so we had to give it offshores." It's really annoying when the account has a 12-24 hour ...

It used to be January was a slow month on Transcend/Nuance Bayscribe accts but for the last 3 months the work has been nearly invisible. They want you to make the LPH, and hour hours, but the work is not there. I anyone else seeing this? What have you heard from your TSM. Worried! ...

Hope it's just a slow day..... ...

just wondering if anybody else in west has been noting marked decrease in work volumes. My major acct used to have, at least on weekends, 200, 300, and even in the 400 numbers of jobs and lately the weekend work has maybe been 50 at a maximum. I guess just another acct gone to India. ...

Do you think Tech Support could adjust the volumes so that the whispered jobs are amplified and the loud jobs are toned down, so there is like one set loudness? I just had the one guy that you have to turn all the way up because he is across the room. Of course I forgot at the end that I had the volume all the way up, so the next job literally blew me out of my chair. I jump up about 4 inches every time this happens. My heart is still pounding and my knees still shaking. ...

I work second shift, so, due to the time change from PST to CST, after 10 pm my time, the last hour of my shift shows up as the next day. I worked 1.5 hours this morning and then my regular 2:30-11 pm shift, so I figure I should be paid for 1.5 hours overtime, but my calculated time (I recently discovered this on the current time card page) shows me as only getting credit for 0.5 hours overtime with 8 RT (Regular time) + 0.5 OT hours showing up on Sunday and then 1 hour showing up on Monday as ...

Wow! The actual VP of the company wants us to do overtime this week! I thought for sure with that AWESOME incentive we had over the weekend that there would be absolutely no work this week! ...

I got an e-mail last week saying OT was required during the upcoming weekend. Wow! What's up with that? I'm an IC and part time at that. Crazy! ...

Is OT calculated on ONLY the work week OT was worked? or both weeks of the pay period, even if one did not have any OT. Or, based on 3 months worth, etc. Thanks. ...

Once in a while I get a chance to work overtime, but I don't see anything about overtime pay. So, did they quit paying overtime? ...

need overtime AGAIN? Sure thing, MModal, as soon as you give us back some of that 40% pay you stole from us AND give us back the vacation todays you stole! Why should we help you when all you do is take take take? Where are your overseas people you love so much? ask THEM! ...

Got an email that the company will no longer offer any OT at all costs and do not work more than your 40 hours. That is because they overhired and we do not even have enough for our 40 hours. I do not get it. ...

It seems like at one point we were told that AP cannot pay overtime. This has never been an issue for me before, but with the pressure to work extra recently, I could be heading into overtime territory. Has anyone with AP run into this problem? ...

I know when I call in to have work assigned (OT accounts) they always ask what kind I want. I usually just tell them "Whatever" and they confirm I do all work types, say thank you and away we go. Now I am wondering. Seems like after we have had OT on my accounts the next day there is a MUCH higher than normal ratio of crappy dictators. Are the people working OT the day/night before allowed to choose to not do those dictators? I had one of the support staff th ...

Just heard Webmedx just paid between $20-40/hr (yes hourly rate!) to service new accounts on an overtime basis. Can anyone validate this information. ...

Is overtime at Nuance considered anything over 40 hours per week or is anything over 8 hours per day? TIA! ...

on accounts you have never seen before and likely will never see again. Last time this happened, I had audits on these reports...and failed them... ...

There goes our weekend line count. ...

let's get busy folks POD out of TAT and OT offered, WFTL says OT has to be approved by HDSM or TSA... any other abbreviations??? Yes this whole thing was dripping with sarcasm ...

Whenever they call, you do it anyway..No wonder we are in the boat we are in. ...

Not only cut in pay, it seems like the OT is no longer time and a half. I can't believe the amount of money I have lost. Anyone know how they figure overtime?? Also, I seemed to notice that whenever we complain about FIESA, like about them picking short reports, it seems to happen even more. It makes me think they probably read this forum too and get a good laugh out of it. Sorry, but I tend to believe they resent us because we make more money than they ...

Could the suits be so devious as to require mandatory overtime so it temporarily boosts income so they look like they are paying a living wage? Or is there just a supply/demand problem? I did check into mandatory or forced overtime. It is legal as long as it is not causing a safety risk and there are 16 states putting restrictions on forced overtime. Alaska, California, Connecticut, Illinois, Maryland, Minnesota, Missouri, New Jersey, New Hampshire, New York, Oregon, Pennsylvania, Rhode Isl ...

does anyone know if focus approves overtime? or for that matter does any company? ...

required telephone conferences? ...

Now NJA on Monday morning, par for course. So glad that the CCM is happy and will get a bonus. Amazing that I can get up in such a good mood, everything going great, until I sit down to this computer. All goes in the cra*pper after that. ...

If it is true that full time is 35 hours, then anything over that is counted as overtime if you do 220 lph? ...

Slammed with overtime volumes are through - the roof just hope

by the way, you know its back-logged when - you are actually

BACKLOG - mt

What pay cuts? - my pay is still the same and

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