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SICK of quality metrics - Bleccccchhhh


Posted: Jun 23, 2014

Oh, no! We don't DARE go under 99.6%.  Watch those "the's" and "an's."  They are CRITICAL to the report. 

by all means - sm

[ In Reply To ..]
watch the commas and semis also..but if you misspell a drug name, condition, or equipment name no worries. Must not be a problem cause I see it ALL the time in docqumanage.

Agree Completely - stupid, stupid, stupid - annie

[ In Reply To ..]
.

agree - susan

[ In Reply To ..]
It's all too much! I wish I never ever had to work at all.

They aren't critical, but they are common sense - anon

[ In Reply To ..]
If you don't know how to properly use a/an, then you don't belong in this field.

As for "the," inserting or omitting it will not make you fail a report. You will hardly every get any points off for missing/inserting "the."

I know how to use a/an - I was talking about

[ In Reply To ..]
If you put "the patient" and QA hears "a patient" or you put "an elderly patient" and QA just hears "elderly patient."

That won't fail you either... - anon

[ In Reply To ..]
If you get points off for those types of errors, you need to challenge it. You should not be getting any points off for your examples. However, auditors do have to capture those errors. If we don't, then it comes back on us when we get reviewed, which I don't think the MT's realize. We don't capture every little thing just to make your life hell, we do it because we get audited, too, just like you do. If we don't capture an error and follow the rules, then we can get fired instead of you!

Omitting or adding the, a/an can fail you. - stupidity

[ In Reply To ..]
It is the auditor's whim to call those words omitted/inserted. 2 of those "errors" will cause failure. "Adding" an extra space can also l lead to failure. It is amongst the 0.25 error values in the rating explanation column. 2 minor errors, and you have failed. I have had this happen to me more than 1 time.

Spaces will not fail you - anon

[ In Reply To ..]
Spacing errors will NOT fail you. You should be receiving no point value for spacing errors. If you do, you need to take it upon yourself and challenge the auditor. Inserting/omitting words will only get you points off if it changes the meaning of the sentence or is grammatically incorrect. If it makes no difference, such as "the patient" v. "patient," there is no point value.


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