QCare not working - Blue in the face

Perhaps I am paranoid, but I think when one fills out a QCare report, that there is no chance of getting any report for multiple hours. It is like QCare shuts you off completely, even if you do indicate you want to make up the time. ...

Can someone please tell me what I have to put in to log in to QCare? I'm an ex DSGer and just found out today that we have to log in to QCare and put in a ticket if we have no work, but no one seems to know how to log in. Do I have to enter a provider or is "default" ok? What would my MQCentral User ID and what is my MQCentral password be? ...

I just got an email this morning that we are supposed to start using the Qcare self serve. I got an email a couple weeks ago saying it ws coming, but nothing more until today. Anyone know where to find it or use it. Help would be appreciated. thanks. ...

Well I had to use QCare for the first time today for NJA. It's really confusing to me on filling it out but eventually I did get a ticket number. My question is how do I know if I'm officially released for the rest of my shift or not? ...

Using QCare for the first time. Not accepting login info. I'm using the same login as with documanage. Thanks for any advice. ...

Has anyone had any success using QCare? When a problem is submitted, how does it get answered? Do they call you or do they type their answer on that form somewhere? I'm lost. ...

I have tried to alert my CCM about no work through Remedy, nothing happens, nothing moves on the page. I have tired to use QCare, it tells me I do not have the right to access when I click on service request. This is RIDICULOUS ...

Did y'all read the 9 pages of instructions for QCare. This really bugs me that I have to take my uncompensated time to read these new directions. Whose life is this making easier? Not our's, as usual. ...

I got an email from my CCM about switching to QCare and dang if it did not have the URL for the site in it! That's real helpful... ...

Anyone think it would do any good? ...

Hello, need help with entering Qcare ticket for NJA. Entered one and was told I entered it incorrectly and had to redo it. I had the following: Category: DocQscribe subcategory: job not assigning. What are the correct category and subcategory to enter a ticket for NJA? Thanks in advance for you help and direction. ...

I never EVER utilized Qcare. Does anybody? not to mention..and I guess Ima a dumbsheet..but I don't get the training. I get into it fine..had NO idea what the Quick Guide was supposed to mean, but went into anyway..and I have no idea what the heck this is supposed to me. I clicked on the "media" icon and nothing happens. ...

I have never done a QCare incident before and it will not accept the incident, syaing that my ADP # is missing, but there is no place for this be put in. Anyone know what the heck the problem is? ...

Okay, yes I am upset. What part of this ph1no1 person??? did not understand when I sent an email to Support that I COULD NOT GET INTO QCare!!! I have dial up. It goes into a virtual looking loop and then freezes up my computer. Also, MQCentral takes as much as 15 mins to look or send anything!!! And this weekend, whew!!!! What a glorious mess.... Then we get email that we have to wait until they ...

Just wondering how the MT's that work for the VA like it. When you're directed to their web site, it really doesn't say too much. Thanks ...

I would like to work "outside" of home but it is quite a struggle getting the okay from my husband. The transcription is pretty unbearable to me. Anyone else have that concern? ...

DQS down for anyone else? I try to log in and it says "failed to connect." ...

I have an odd question. If a US trained Medical Transcriptionist works from home (in the U.S.), but then decides to spend 1/2 the year (or more) in a foreign country, is it possible (ethical/legal) to continue working as an MT while in that country? The MT would keep the US address, and bank account. All paychecks would continue to be direct deposited into current U.S. bank account. MT would continue to pay U.S. taxes on all monies earned. Does anyone see anyt ...

I have a new pet - a dog - who wants to sit next to me while I work. Does anyone have any ideas how to "update" my chair so this is possible. She's not very big, only about 15-16 lbs but I have no idea how to adapt my chair to make this possible. TIA. ...

I went to their website for the current job posting but my security software kicked me out of their site. Can anyone give me info on working there, good, bad, ugly??? Thanks in Advance! ...

Hope my work is still available to recover. ...

I know I am not the only one working 2 jobs or more. Between them I am scheduled 68 hours per week. I have them spread out enough I have "long breaks" in between to fix supper, take a little me time out around the lunch hour and housework kind of gets slighted. Watching TV of a night with hubby sleeping in his recliner is the main thing I am "missing out on". I don't spend as much money because I simply don't have the time to go out shopping other th ...

And to think, I actually left medquist to work for DSG. Now they're forcing me to work for medquist again, and trying to convince me it's going to be a good thing? I love to know if any DSGers are actually happy about this... ...

Does anyone know of any companies that hire on a super PT or PRN basis? I am looking for some backup whenever my FT position gets slow. I comb the job postings here regularly and on another site, but really haven't come across anything as of late. TIA. ...

QCare not working - Blue in the face

send an email to support about Qcare :) - it never ends

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