Using QCare for the first time

Perhaps I am paranoid, but I think when one fills out a QCare report, that there is no chance of getting any report for multiple hours. It is like QCare shuts you off completely, even if you do indicate you want to make up the time. ...

Can someone please tell me what I have to put in to log in to QCare? I'm an ex DSGer and just found out today that we have to log in to QCare and put in a ticket if we have no work, but no one seems to know how to log in. Do I have to enter a provider or is "default" ok? What would my MQCentral User ID and what is my MQCentral password be? ...

Got NJA, clicked on the QCare icon (which worked 2 days ago) and am waiting more than 15 minutes now for it to load. Any suggestions? ...

I just got an email this morning that we are supposed to start using the Qcare self serve. I got an email a couple weeks ago saying it ws coming, but nothing more until today. Anyone know where to find it or use it. Help would be appreciated. thanks. ...

Well I had to use QCare for the first time today for NJA. It's really confusing to me on filling it out but eventually I did get a ticket number. My question is how do I know if I'm officially released for the rest of my shift or not? ...

Has anyone had any success using QCare? When a problem is submitted, how does it get answered? Do they call you or do they type their answer on that form somewhere? I'm lost. ...

I have tried to alert my CCM about no work through Remedy, nothing happens, nothing moves on the page. I have tired to use QCare, it tells me I do not have the right to access when I click on service request. This is RIDICULOUS ...

Did y'all read the 9 pages of instructions for QCare. This really bugs me that I have to take my uncompensated time to read these new directions. Whose life is this making easier? Not our's, as usual. ...

I got an email from my CCM about switching to QCare and dang if it did not have the URL for the site in it! That's real helpful... ...

Anyone think it would do any good? ...

Hello, need help with entering Qcare ticket for NJA. Entered one and was told I entered it incorrectly and had to redo it. I had the following: Category: DocQscribe subcategory: job not assigning. What are the correct category and subcategory to enter a ticket for NJA? Thanks in advance for you help and direction. ...

I never EVER utilized Qcare. Does anybody? not to mention..and I guess Ima a dumbsheet..but I don't get the training. I get into it fine..had NO idea what the Quick Guide was supposed to mean, but went into anyway..and I have no idea what the heck this is supposed to me. I clicked on the "media" icon and nothing happens. ...

I have never done a QCare incident before and it will not accept the incident, syaing that my ADP # is missing, but there is no place for this be put in. Anyone know what the heck the problem is? ...

Okay, yes I am upset. What part of this ph1no1 person??? did not understand when I sent an email to Support that I COULD NOT GET INTO QCare!!! I have dial up. It goes into a virtual looking loop and then freezes up my computer. Also, MQCentral takes as much as 15 mins to look or send anything!!! And this weekend, whew!!!! What a glorious mess.... Then we get email that we have to wait until they ...

If anyone knows of a hospital, clinic, or large practice offering remote full-time or part-time employee positions, I would really appreciate an email. I have the sudden need to help support a family member long term (in addition to myself) and really need to find a long-term remote employee position for the stability. Yes, I watch all the various employment sites and even individual hospital sites, but I was hoping that maybe, just maybe someone who works for a hospital that does th ...

I am wondering what the average for part time and full time status is either if it is done by line count or hours. Thanks so much! ...

Has anyone working for an MTSO been downgraded from full-time status to part-time status based on not enough hours worked to be considered full time, yet making well above the minimum amount of earnings required for full-time status? ...

It has been inconvenient, and maybe a bit confusing at times, to check my time card hours for my shift as, because of my time zone, part of my hours show up on the next day because I work 2nd shift. I wonder if I will get overtime for yesterday, even though I did not work overtime. I had to start work several hours early because of maintenance, so all hours were completed before the hour my hours start showing up on the next day. Fine. But the last couple hours of yesterday show up as today, ...

Ever since they have changed Schedule Source and now it has a display called today's activity with "actuals" hours, this has not matched the hours shown with the time clock punches and is less than the hours according to the clock punch. The difference adds up to a significant amount over time. I am really suspicious about being jypped paywise. ...

I worked for MQ full time and then went to part time last year, before finally quitting altogether because of health problems. I seem to remember an obscure policy that if you were full time and then went to part time, you could not go back to full time for a period of at least 1 year. Can anyone verify that for me? IF, and this is a big IF, I were to go back to work for MQ, I would need to be full time. ...

I'm curious as to the difference between the benefits for part-time versus full-time employment. Are they the same? ...

is the dumbest thing I have ever heard. Like I'm going to remember 6 months from now to ask for my PTO in CST time when I am in EST time zone. MQ is the screwiest company I have ever worked for. ...

Does anyone care to share that if you are hired at optiscript part time will they let you change to full time easily? I know they are a small company and do not over hire so I do not know how easily this could be done. I am thinking of cutting down to part time at my current employee so I can work part time elsewhere and eventually just leave my current employee once I see how the land lays elsewhere. Any insight on this would be greatly appreciated :) ...

Since part-time is generally considered 20-25 hrs. per week, does that mean that full-time is anything over 25 hrs. per week or does it have to be a flat 40 hrs? ...

I am strongly considering going to part-time, just hoping to get opinions from anyone who has gone from full-time to part-time or opinions from anyone who has just always been part-time. Thanks! ...

Would anyone be willing to post info on this? I am considering switching to part-time. Wondering how amenable the company is to such requests. If you have done this, were you able to keep same schedule or were you forced into a different schedule? Thanks for any thoughts! ...

Using QCare for the first time - MT

QCare - anon

Use the same login and password as - MQCentral.

Thank you! nm - MT

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