Let's all bombard QCare with tickets to FIX 6.1.....

I used to get a ticket # generated and emailed to me when I had NJA. I haven't gotten any sent to me lately. Did they stop emailing us the ticket # and only give them to the CCM now? I've forwarded my NJA support email to my CCM, but no response coming there either. I don't see the excused missed time logged anywhere on Schedule Source either. Did I miss an email about this procedure and how it's logged? I'm a bit confused. ...

Obviously, even though the classification is urgent, they just pass NJA tickets through and don't even try to find any work when requested. Since no one, i.e. a CCM or RTL, covers second and third shift, these shifts have no chance of getting more work - even though I can see there is a large amount of days' late jobs in an account I have done before (as a 'helper') and I put that information on the NJA ticket and stated that I wanted work. NJA Remedy tickets are a usel ...

Perusing the latest TSM diatribe too many work tickets means we need to change our schedule to one more fitting the needs of the accounts. Also if we fill out a work ticket we are not allowed to finish our current shift, we are done for the day. If we choose to make up those hours it has to be from a list of available shifts. So for the 50 cents or so I would get from filling out a work ticket why would I purposefully put a target on my back regarding schedule changes, end my shift prematurely ...

I work every weekend, and since Christmas there has been little to no work on the weekends. I tried to do remedy tickets, but the date automatically advances to the upcoiming Monday date, and if I type the date in manually, it gives me an error... and then shows a calendar to chose a date, but all the weekend days are grayed out. I asked my supervisor about this since I am eligible in my state to get compensated for at least 1 hour of pay, and she tells me you CAN do this, but that w ...

the last time they tried to say it was my internet connection and cheat me in downtime but they lost and I won! ...

Business and personal air travel is up, in spite of increased costs. By shopping around and not being a slave to package deals, a frugal tourist can save big. Meanwhile, airlines say they are forced to keep costs high because of federal demands. In reply, they are taking a "too big to fail" attitude with Congress. Article resource: shouldn't you will look into each of our https://personalmoneynetwork.com/? Increasing air fare costs It comes as no surprises that Airfares are increasing ag ...

Could someone explain to me the job description of "Process clinic, hospital and lab charge tickets upon completion by providers prior to forwarding to department coder" and "work outstanding encounter list and notify coding/billing staff of open encounters so a new charge ticket can be generated." This job is in a large teaching hospital. What needs to be done to charge tickets before going to the coder? What is an outstanding encounter list? Thanks. ...

Perhaps I am paranoid, but I think when one fills out a QCare report, that there is no chance of getting any report for multiple hours. It is like QCare shuts you off completely, even if you do indicate you want to make up the time. ...

Can someone please tell me what I have to put in to log in to QCare? I'm an ex DSGer and just found out today that we have to log in to QCare and put in a ticket if we have no work, but no one seems to know how to log in. Do I have to enter a provider or is "default" ok? What would my MQCentral User ID and what is my MQCentral password be? ...

Got NJA, clicked on the QCare icon (which worked 2 days ago) and am waiting more than 15 minutes now for it to load. Any suggestions? ...

I just got an email this morning that we are supposed to start using the Qcare self serve. I got an email a couple weeks ago saying it ws coming, but nothing more until today. Anyone know where to find it or use it. Help would be appreciated. thanks. ...

Well I had to use QCare for the first time today for NJA. It's really confusing to me on filling it out but eventually I did get a ticket number. My question is how do I know if I'm officially released for the rest of my shift or not? ...

Using QCare for the first time. Not accepting login info. I'm using the same login as with documanage. Thanks for any advice. ...

Has anyone had any success using QCare? When a problem is submitted, how does it get answered? Do they call you or do they type their answer on that form somewhere? I'm lost. ...

I have tried to alert my CCM about no work through Remedy, nothing happens, nothing moves on the page. I have tired to use QCare, it tells me I do not have the right to access when I click on service request. This is RIDICULOUS ...

Did y'all read the 9 pages of instructions for QCare. This really bugs me that I have to take my uncompensated time to read these new directions. Whose life is this making easier? Not our's, as usual. ...

I got an email from my CCM about switching to QCare and dang if it did not have the URL for the site in it! That's real helpful... ...

Hello, need help with entering Qcare ticket for NJA. Entered one and was told I entered it incorrectly and had to redo it. I had the following: Category: DocQscribe subcategory: job not assigning. What are the correct category and subcategory to enter a ticket for NJA? Thanks in advance for you help and direction. ...

I never EVER utilized Qcare. Does anybody? not to mention..and I guess Ima a dumbsheet..but I don't get the training. I get into it fine..had NO idea what the Quick Guide was supposed to mean, but went into anyway..and I have no idea what the heck this is supposed to me. I clicked on the "media" icon and nothing happens. ...

I have never done a QCare incident before and it will not accept the incident, syaing that my ADP # is missing, but there is no place for this be put in. Anyone know what the heck the problem is? ...

Okay, yes I am upset. What part of this ph1no1 person??? did not understand when I sent an email to Support that I COULD NOT GET INTO QCare!!! I have dial up. It goes into a virtual looking loop and then freezes up my computer. Also, MQCentral takes as much as 15 mins to look or send anything!!! And this weekend, whew!!!! What a glorious mess.... Then we get email that we have to wait until they ...

Let's all bombard QCare with tickets to FIX 6.1..... - Kiki1

I've already started! - mb

Yep me too! I emailed CCM and she told me to put - east girl

definately! - derp

Similar Messages: