Okay, yes I am upset. What part of this ph1no1 person??? did not understand when I sent an email to Support that I COULD NOT GET INTO QCare!!! I have dial up. It goes into a virtual looking loop and then freezes up my computer. Also, MQCentral takes as much as 15 mins to look or send anything!!! And this weekend, whew!!!! What a glorious mess.... Then we get email that we have to wait until they ...
Perhaps I am paranoid, but I think when one fills out a QCare report, that there is no chance of getting any report for multiple hours. It is like QCare shuts you off completely, even if you do indicate you want to make up the time. ...
Can someone please tell me what I have to put in to log in to QCare? I'm an ex DSGer and just found out today that we have to log in to QCare and put in a ticket if we have no work, but no one seems to know how to log in. Do I have to enter a provider or is "default" ok? What would my MQCentral User ID and what is my MQCentral password be? ...
I just got an email this morning that we are supposed to start using the Qcare self serve. I got an email a couple weeks ago saying it ws coming, but nothing more until today. Anyone know where to find it or use it. Help would be appreciated. thanks. ...
Well I had to use QCare for the first time today for NJA. It's really confusing to me on filling it out but eventually I did get a ticket number. My question is how do I know if I'm officially released for the rest of my shift or not? ...
Has anyone had any success using QCare? When a problem is submitted, how does it get answered? Do they call you or do they type their answer on that form somewhere? I'm lost. ...
I have tried to alert my CCM about no work through Remedy, nothing happens, nothing moves on the page. I have tired to use QCare, it tells me I do not have the right to access when I click on service request. This is RIDICULOUS ...
Did y'all read the 9 pages of instructions for QCare. This really bugs me that I have to take my uncompensated time to read these new directions. Whose life is this making easier? Not our's, as usual. ...
Hello, need help with entering Qcare ticket for NJA. Entered one and was told I entered it incorrectly and had to redo it. I had the following:
Category: DocQscribe
subcategory: job not assigning.
What are the correct category and subcategory to enter a ticket for NJA?
Thanks in advance for you help and direction. ...
I never EVER utilized Qcare. Does anybody?
not to mention..and I guess Ima a dumbsheet..but I don't get the training. I get into it fine..had NO idea what the Quick Guide was supposed to mean, but went into anyway..and I have no idea what the heck this is supposed to me. I clicked on the "media" icon and nothing happens. ...
I have never done a QCare incident before and it will not accept the incident, syaing that my ADP # is missing, but there is no place for this be put in. Anyone know what the heck the problem is? ...
I am sure these are closely guarded as they would let MTs actually communicate with each other..and that would be a no no.. MTs might actually band together ...
As I am sitting around with NJA, I found this website called JobVent.com. Very interesting. Regarding MQ, the overwhelming response was very very negative. No surprise there! Anyone can go and post about the evil Q. ...
Hi all! I just got my new website up. Please check it out if you get a chance and let me know what you think! It's for my at-home resume writing service.. It's something I've always odne on the side from being an MT. Please understand, I am not trolling, or trying to sell anything, I am simply asking those who go to my website to let me know what they think. I appreciate it. I will take any critique of it that I can so I can improve it bec ...
I came across this website. It's the top 5 growing careers that require no more than an associate's degree, which takes about 2 years. No time like the present.
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I think it was Kiki who was considering taking on op notes ? This is a great website to look up standard procedures and become familiar with the vocab: http://mtsamples.com/ ...
I came across a website this past summer from someone that posted on MTstars and cannot find it again. It stated that if you were a graduate from another school you could still take some courses or mentoring from them to beef up your resume. Please, if you know what I am talking about, let me know what it was. This is driving me nuts!!! ...