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QA submission - apparently Client Rule reports - Kiki1


Posted: Jan 17, 2011

that are sent to QA, the ones you are forced to send due to the client wanting all reports QA's, a certain dictator, etc....I was just reading in the "Rewards" Plan that these reports are NOT counted towards our QA submission .

I have read posts here where MTs were frustrated because they thought they WERE.  Please read (I think page 10 but not sure) where it says they are NOT.  If you feel yours are counting against you, copy and paste the paragraph and send it to your CCM. 

I don't know how many times I have had to refer my CCM to the company rules; she seems to make up her own or simply has no clue.  For example, she doesn't live in CA (I do) and I always have to remind her that if I get NJA (up to 4 hours per day) I get my benefit rate. 

 

What is the percentage? - anon

[ In Reply To ..]
what is the percentage of lines sent to QA that results in docking of pay?

5% total for week - anon

[ In Reply To ..]
...


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