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E-mail from boss stating we needed to get this down as a team. How about putting us back on our primaries? With having to do multiple accounts, it is hard to remember all the "facts" each account commands. When working OT, I never got any familiar accounts. Go figure. Wouldn't it have been wiser to let me work on accounts that I knew and was faster on? I know, this is unrealistic thinking/reasoning.
If the doctors/NPs dictated better . . . . Crap in, crap out.