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Follow-up on QA submission yesterday - anon
Posted: Oct 27, 2010
On the 3 horrible reports that I had to submit to QA yesterday because of the 3-blank rule, thus losing 3 cpl probably, QA had no more luck filling in the blanks than I and sent them through with 5-10 blanks. That makes me so mad -- not at QA, just in general that I get penalized financially when it was the DOCTOR'S FAULT AND THE PICKY FACILITY'S "RULE."
I feel your pain - mom2huskies
[ In Reply To ..]I had to end up sending a report to QA because I had the worst dictator. Nothing against QA, but we should not be penalized for sending a report to QA because the doctor fails to dictate clearly.
understanding the pain - QA gal
[ In Reply To ..]No offense felt at all. No way should you guys be penalized for the dictator's garbage. And make no mistake, 95% of it is THE DICTATOR's problem, fault, mess, etc. and not the MT.
If the doctors is mush-mouthed - I dont send to QA
[ In Reply To ..]I rarely send anything to QA anymore and then only if it is a short report. Since I make heavy use of the old reports, I figure if I can't get it, I'm not going to take the pay cut, not to mention the unpaid time it took me to research.
On some accounts now, at least for my area, - we have no choice.
[ In Reply To ..]If we have more than 3 blanks, it is mandatory that the report go to QA, no matter the reason for the blanks.
This is because the CLIENTS don't want to have to fill in the blanks for their crappy dictators and were sending all the reports back.
So now, we get penalized regardless...even if QA still can't fill in the blanks.
Blanks - QA
[ In Reply To ..]Personally, if I had a profile that said I "had" to send a report to QA with more than 3 blanks, I would write my supervisor and let them know that either they exempt that client from the 1st time screwed rule or I send it no matter how many reports and they can let the client know that there is a rule that our pay is taken away for sending to QA and MTs losing pay for it and they can either let their doctors know they need to speak clearly or take the blanks.
Yes, I know we need our jobs and the doctor is always right, but I really am not going to be penalized for something that is not my fault and would fight it. That's just me.
Mandatory for more than 3 blankes no matter what. - anon
[ In Reply To ..]nm
Mandatory for more than 3 blanks - Wendi970
[ In Reply To ..]How can it be mandatory to send to QA? I see documents in account records all the time with no QA check and multiple blanks in text.
Client profile specifies to send to QA for 3 blanks - anon
[ In Reply To ..]...
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