A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Performance management question - anon

Posted: Sep 03, 2014

Could/would someone please tell me where I can find information outlining performance management steps.

TIA.

MModal - intranet

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Departments > Human Resources > Policies > Right side of the page under HR Policies for HDS

ARGH - anon

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Got to point where I needed to put in password and cannot remember password. Too many passwords to try and remember. Dang it.

Isnt that site the same password as your email? - nm

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x

Thank you - anon

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Looking more for steps used. But thanks for helping me with the password.

Get a little notebook to write passwords in. For MM and - every other place you need one. nm

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x

Tech support has had me use a generic PW - L&L

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in the past of mmodal2014 (?or Mmodal2014) which I use for a lot of the mmodal websites.

The day they put me on performance managment - sm

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Is the day I quit, on the spot..No longer care.

me2 - L&L

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I can just retire. I won't fall for that "quality" game which is just an underhanded way for them to save money.

I think that's what they're hoping we'll do. Weeding us out slowly. - nm

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x

Again, they dont have to weed us out. As at will employer, they can say we are closing - US operations and that would be SM

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the end of all of us. They don't need a reason or excuse to let us go. Just as we don't need a reason or excuse to leave on our own. If they wanted us gone to save themselves money, they could do it in one sentence. End of US operations, we are outta here.

They do not need to weed us out or become so horrible to make us all leave. All they would have to do is say we don't need you, see ya.

Layoffs = paying unemployment. Quitting = no unemployment. - nm

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x

But isnt UE figured as part of the monies involved in our wages, Soc Sec ETc. - nm

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I believe when they have too many unemployment - sm

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claims, the cost of their unemployment insurance drastically increases.

Also keep in mind, they don't want too many of us to leave all at once, just enough at a time to make up for the work slowly moving to India. All just my opinion of course.

Exactly - And I dont believe it is just opinion

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Don't forget:
M*Modal Expands its Medical Transcription Operations in Mysore

Company charts aggressive hiring plans; to double the staff count to 600 by 2015.

Mysore, August 11, 2014 â�� M*Modal, a leading provider of clinical documentation services and Speech Understandingâ�¢ solutions, today announced it has expanded its existing facility in Mysore. The company has set aggressive hiring plans to ramp-up the centerâ��s headcount to 600 staff by 2015. Mr. Shaw Rietkerk, Sr. Vice President, Worldwide HDS Operations M*Modal, USA, inaugurated the new facility.

M*Modal started its operations in Mysore in the year 2012 with 120 employees and today this facility has over 300 staff providing clinical documentation services to its healthcare provider customers in the United States. Located at Udaya Ravi Road in Kuvempunagar, M*Modalâ��s Mysore operations has witnessed steady growth since inception. The new 170-seat facility is spread across 5,400 sq. ft, complementing M*Modalâ��s existing 110-seat, 5,400 sq.ft office at the lower floor. Now with a combined office space of 10,800 sq. ft, the Mysore facility will be able to accommodate additional production and training seats for round-the-clock clinical documentation services. A 2,500 sq. ft cafeteria is also provided over and above the existing office space for dining and employee recreational activities.

Commenting on the occasion, Mr. Shaw Rietkerk said, â��Indiaâ��s role in M*Modalâ��s global strategy is crucial. Mysore has contributed significantly to our success and I am happy to state that we have delivered on our commitment to expand our Mysore operations when this center was launched in 2012. This expansion has also allowed us to further tap into the skilled local talent pool, while also strengthening our brand presence in Mysore. I congratulate the Mysore team for its operational efficiencies and commitment to M*Modalâ��s growth.â�� He concluded.

That's completely nauseating and infuriating... - nm

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So lets see where the fault lays here - sm

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I have a physical therapist whose reports were being done in India (company choice, not hers) She bitched and moaned so much, I taught her how to do her own documentation, it takes her less time now to do her own reports then to fix the mess India was sending her. Healthcare has changed, docs are limited more in what they make, so they are going cheap. Many have, I don't know what they call them, but they come in at the beginning of your visit and fill in your chart as you speak, of course, most of it is there already in the EMR and transfers over (and my chart was so incorrect I was really pissed). Then the doc is coming in and filling in and reading as you go, a practice I hate, I find it impersonal and rude, but it is the changing healthcare industry. So then I asked myself, what does Mmodal actually charge per line to these places and then turn around and pay us squat (anyone have any idea?) and could we as individuals go to say a group of family practitioners and undercut these big places? Of course, we would lose our healthcare bennies and the such working as ICs. Just thoughts, anyone else?

I used to have my own local accounts. - sm

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It was wonderful. It would be even better if you had another person to where you could back each other up for the occasional day off, etc. My accounts never had a problem with my reports being a day late if I had an emergency or something because my TAT was so much faster than the services anyway.

Nice - sm

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May I ask what kind of line rate you ask? I am back in civilization now and am seriously thinking of striking out on my own..Just the thought of having a consistent group of doctors is awesome, and being able to guide them to a set format that makes everything uniform..what a perfect world lol

It really depends on what the going rate - sm

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in your area is. I know rates are way higher in California, for example. Where I am, the rates have always been a little lower. I charged 10 cpl for gross lines, which is equivalent to about 12 cpl. That was still considerably lower than the MTSOs were charging. I had created tons of macros and normals since I had consistent dictators, and I could whip those reports out very fast. This is making me consider trying to get a couple of accounts again :) The freedom and flexibility was soooo nice!

And also remember, - Poster Above sm

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on your own accounts, you actually get paid for the header, patient info, footer, all CCs, etc., and that adds up so fast. I'm still ticked we're required to enter all that here at MM, yet not paid for it.

Nuance, Acusis, Diskriter, Keystrokes - - They are all doing the same thing. nm

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